Professional Documents
Culture Documents
HRM 380 Employee
HRM 380 Employee
INTRODUCTION:
This report has been prepared exclusively for learning purpose. It is documentary part of
the project that was assigned to our under Industrial Laws & Relations course- HRM:
380. Garments sector is the biggest and fastest growing sector in Bangladesh. It is also
the highest foreign currency earning sector in Bangladesh. Thats why we chose Chaity
Garment Industry Ltd. which is one of the largest apparel industry and fastest growing
garments industries in our country. There is a closely interdependent and an intrasensitive relationship between employee and employer can be found among them.
Chaity Garment Industry Ltd. within a short span of time, has proved its worth as a most
forward-working vigorous organization achieving success with its wide international
network and strong local base. In this competitive business environment Chaity Garment
Industry Ltd. is doing a great job by maintaining a sound relationship between employee
and employer. In this report we are giving the overview of Chaity Garment Industry Ltd.
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METHOLODGY:
The report is based on both primary and secondary data, mainly through:
Primary:
Secondary:
The internet
Annual report
In this short time it is hard to have all the information. So, for the lack of
information our report had to be done basically on annul report and internet
information.
The company did not want to expose much information about the internal
problems of the company.
The website of Chaity Garment Industry Ltd. does not contain much information
about the company.
Company Overview:
Chaity Garment Industry Ltd. started in the year 1993 in knit garments export, crossed
over a long way and found us as one of the best knitwear manufacturer- exporter of
Bangladesh. Chaity Garment already got the national trophy for the best exporter in
2005-2006.Chaity Garmentare certified with Oeko-Tex, ISO 9001-2000, SCR. The
company had already made a brand identity for themselves in the RMG sector. The
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from
all.
Chaity Garment Industry Ltd. comprise the ultra modern plants related to garment
industry, such as independent knitting, dyeing, sewing, finishing and packaging with
sufficiently supportive backward linkage facilities.
Mission:
Chaity Garment Industry Ltd. is the pole star of their form maximization of production of quality
life saving products and services strictly on ethical and moral standards at minimum costs to the
society ensuring optimum benefits to the consumers, the shareholders and other stakeholders
Vision:
Chaity Garment Industry Ltd is the conception of business germinated. From their vision
we can see it as a meaning to the well being of the investors, stakeholders, employees and
members of the society at large by creating new wealth in the form goods and services
that can satisfy the wants of all of them without disturbing or damaging the socioecological-economic balance of the Mother Earth and the process of human civilization
leading to peaceful Co-existence of all the living beings.
To increase productivity
To reduce the income gap between top & bottom categories of employees
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Assures the organization and its mission, programs, products and services are
consistently presented in strong, positive image to relevant stakeholders.
Employers: Employers possess certain rights vis--vis labors. They have the
right to hire and fire them. Management can also affect workers interests by
exercising their right to relocate, close or merge the factory or to introduce
technological changes.
Employees: Workers seek to improve the terms and conditions of their
employment. They exchange views with management and voice their grievances.
They also want to share decision making powers of management. Workers
generally unite to form unions against the management and get support from
these unions.
Government: The Government influences and regulates industrial relations
through laws, rules, agreements; it also includes third parties and labor and
tribunal courts.
Definition of the labor relationship according to scholars:
A contract of service, or employer-employee relationship, generally exists when a
worker agrees to work for an employer, on a full-time or part-time basis, for a specified
or indeterminate period of time, in return for wages or a salary. The employer has the
right to decide where, when and how the work is to be done.
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secure adequate satisfaction or expression which are fully cured by good industrial
relations. Strikes, lockouts, go-slow tactics, gherao and grievances are some of the
reflections of industrial unrest which do not spring up in an atmosphere of industrial
peace. It helps promoting co-operation and increasing production.
3. High morale Good industrial relations improve the morale of the employees. Every
worker feels that he is a co-owner of the gains of industry. The employer in his turn must
realize that the gains of industry are not for him along but they should be shared equally
and generously with his workers. In other words, complete unity of thought and action is
the main achievement of industrial peace. It increases the place of workers in the society
and their ego is satisfied. It naturally affects production because mighty co-operative
efforts alone can produce great results.
4. Mental Revolution The main object of industrial relation is a complete mental
revolution of workers and employees. The industrial peace lies ultimately in a
transformed outlook on the part of both. Both should think themselves as partners of the
industry and the role of workers in such a partnership should be recognized. On the other
hand, workers must recognize employers authority. It will naturally have impact on
production because they recognize the interest of each other.
5. New Programs New programs for workers development are introduced in an
atmosphere of peace such as training facilities, labor welfare facilities etc. It increases the
efficiency of workers resulting in higher and better production at lower costs.
6. Reduced Wastage Good industrial relations are maintained on the basis of
cooperation and recognition of each other. It will help increase production. Wastages of
man, material and machines are reduced to the minimum and thus national interest is
protected.
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Refusal to employ or refusal to continue to employ on the ground that a person is,
or is Not a member or officer of a trade union.
Discharge or dismissal of any person on the ground that the person is or is not the
member or officer of a specific trade union.
Interfering with or in any way influence the balloting provided for the election of
the CBA.
Section 196 of the new labor law deals with the provisions of unfair labour practices from
the part of the labor. Following activities of the labor constitute the unfair labor practice
from the part of the labor:
Persuading a workman to join or refrain from joining a trade union during the working
hours.
Intimidating any person to become or refrain from becoming a member or officer of a
trade union(TU).
Inducing any person to become or refrain from becoming a member or officer of a trade
union.
Compelling or making any attempt to compel an employer to sign a memorandum of
settlement by using intimidation.
Determination of the Collective Bargaining Agent (CBA)
Provisions of the new labor law:
Section 202 of the new labor code deals with the provisions relating to the determination
of Collective Bargaining Agents (CBA). The Law provides for the following procedure:
1. Where there is only one trade union, that trade union shall be taken as the Collective
Bargaining Agent (CBA) for that establishment
2. Where there are more than one trade union in an establishment , the Registrar shall
take necessary steps to elect the Collective Bargaining Agent, upon the application of any
of the trade unions having members of more than one third of the total workers employed
in the establishment.
3. Upon the receipt of the application as above the Registrar shall, by notice in writing,
Communicate to all the trade unions as to whether they would want to contest for the
Secret ballot for their representation in the CBA or not - giving a time limit of fifteen day
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4. If a trade union fails to indicate within the time specified in the notice, its desire to be a
Contestant in the secret ballot, it shall be presumed that it shall not be a contestant in such
A ballot/poll.
5. Every employee shall(a) On being so required by the Registrar, submit to the Registrar a list of all workers
Employed in the establishment, excluding those whose period of employment in The
establishment is less than three months or workers with records of Insubordination and
negligence-to-duty.
(b) Provide such facilities for verification of the list submitted by her/him as the
Registrar may require.
6. On receipt of the list of workers from the employer, the Registrar shall send a copy of
the list to each of the contesting trade unions and shall also affix a copy thereof in a
Conspicuous place of her/his office and another copy of the list in a conspicuous place of
the establishment.
7. The Registrar shall make such amendments, alterations or modifications in the list of
Workers submitted by the employer as may be required by any decision given by her/him
On objections received under previous sub-section.
8. After amendments, alterations or modifications, if any, made under above sub-section
or where no objections are received by the Registrar within the specified time, the
Registrar shall prepare a list of workers employed in the establishment concerned and
send copies thereof to the employer and the contesting trade unions at least four days
prior to the date fixed for the poll.
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9. The list prepared under the aforesaid sub-section shall be deemed to be the list of
voters and every person whose name appears in the list shall be entitled to vote to elect
the Collective Bargaining Agent.
10. Every employer shall provide for such facilities as are required by the Registrar to
Conduct the poll.
11. For the purpose of holding the secret ballot to determine the CBA, the Registrar shall
do the following:
a. Fix a date and intimate the same to the contesting trade unions and the employer
b. Set the sealed ballot boxes, which are sealed in presence of the representative of
Each of the contesting trade unions if any one present
c. Conduct the poll in the polling stations where the representative of the contesting
Trade unions shall have the right to enter
d. Count the votes in presence of the representative of the contesting trade unions if
anybody is present.
e. Declare the result and the name of the elected Collective Bargaining Agent.
12.Where a registered trade union is declared as the Collective Bargaining Agent
according to the above rules, no such application for the determination of the CBA shall
be entertained within the subsequent two years.
The Right of the Collective Bargaining Agent:
Provisions of the new labor law:
The Collective Bargaining Agent in relation to an establishment or group of
establishments shall be entitled toI. Undertake collective bargaining with the employer or the employers on matters
connected with the employment, non employment or terms of employment.
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The employer and the trade union shall take necessary steps to implement the specific
recommendations of the Participation Committee within the time specified therein
Should the employer or the trade union fail to implement the measures suggested by the
Participation Committee, it shall forthwith communicate the matter to the respective
committee and take every possible step to implement it as early as possible.
Trade Unions:
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Section 211 of the new labor code deals with the provisions of the strike and lock-out in
an industry and other establishments. The relevant procedure is as follows:
1. The party raising the industrial dispute, within a period of fifteen days of the receipt of
the certificate of failure from the conciliator shall serve a written notice of Strike or lock
out whatever is applicable, and the party also mention the date of commencement of the
aforesaid strike or lock out within 7 to 14 days of serving such notice or the party raising
the dispute may file a case to the labor court, on the matter
2. No such notice of strike shall be issued by the CBA unless a secret ballot is held in this
behalf under the supervision of the Conciliator and three fourth of the members of the
CBA opted for the strike
3. When the strike or Lock-out has already commenced, then any party can go to the
labor court for the settlement of dispute
4. The Government can stop any strike or lock-out if it continues up to a period of 30
days, provided the government can stop it before the expiry of the above period, if it
believes that it is expedient for public interest.
Labor Court:
Formation of court under the New Labor Law:
Section 214 of the labor law 2006 deals with the formation of the Labor Court, as per
that section, the labor court shall consist of a chairman and two members to advise him.
But for the trial of any offence under section 215 or for the trial of any matter of chapter
X and XII the court shall consist of the chairman only. S 214(3)
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Chaity Garment Industry Ltd. (the "Company") has one of the largest employers in
Bangladesh. The total number of employees is 2,600. Human Resource Department has
always been a very integral part of Chaity GarmentIndustry Apparels Ltd. Through this
department, the organization opens up doors for potential employees to explore their
capabilities and utilize in their required field. This is also a media through which
employees get a chance to assess their qualification and orient themselves for further
development. HR Department is designed in a way to add value to an employees
position by enriching with duties and responsibilities aimed to add to the companys
image and bring profitable business to the company. With the support of attractive and
competitive Compensation packages, various facilities like free meals, free transportation
, 24 hour medical center Chaity GarmentIndustry Apparels Ltd has built a dedicated
workforce. Always ready to serve the organization with outmost priority and sincerity.
The goal for Human Resource Department (HRD) is to increase staff capacity with
proper gender balance (Equal Employment Opportunity) in quality and quantity. Without
this mission of poverty eradication, sustainable development and most important sound
relationship cannot be successful.
Chaity Garment Industry Ltd. Employee Employer Relationship:
The relationship between an employer and its employees is an important factor in the
company's success. Employers will treat their employees with respect and visa versa if
they all want to succeed and achieve goals. Some companies forget to focus on employee
retention and appreciation, and then they lose productivity. Find out how you can
improve employer and employee relationships and keep your team motivated for the long
haul.The employer-employee relationship should not be looked at simply in economic
terms. It is a significant human relationship of mutual dependency that has great impact
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on the people involved. With stakeholders everywhere, the relationship is laden with
moral responsibilities. Most significantly The employer has a moral obligation to look out for the welfare of employees. It is
not a question only of fair pay and good working conditions, there should be a real
and enduring concern for employees. Companies should be loyal to workers as well
as shareholders.
Employees also have moral obligations, and they go beyond giving a full days work
for a full days pay. Loyalty goes both ways. Employees have moral duties to the
organization, co-workers, and customers.
From the employee's point of view, it is all about securing the best possible
conditions and living standards for employees.
Chaity Garment Industry Ltd. emphasizes on the following things :
Determinants of Relationship
Pay
Bonuses
Grievanc
e
Disput
e
Work
Schedule
Hours
Healthy
of work
& Safety Determinants
Diagram:
of EER
The
work
Environmen
t
Productio
n Target
Employee Rights:
Customer Experience: Learn how to turn the organization into customer champions
Real Team Building Events: A Unique Experience for Any Budget Groups Up to
500 People
Training Materials: Customizable and Reproducible. Easy, Fast & Very affordable!
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Employee Orientation:
Employee orientation provides new employees with the basic background information
about the organization, information they need to perform their job satisfactorily.
Orientation is actually one component of the employers new employee socialization
process. Socialization is the ongoing process of instigating in all employees the
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prevailing attitudes, standards, values, and patterns of behavior that are expected by the
organization and its departments. The new employees initial orientation helps him or her
to perform better by providing needed information about company rules and practices. It
can also help to reduce the new employees reality shock he or she might otherwise
experience.
Acknowledge
Acknowledge
Warning 1st
Warning 1st
Warning 2nd
Warning 2nd
Written warning
Written warning
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3. Reward: Which is also recognition of outstanding quality of service but not in terms
of direct monetary payment. It can be certificates or subsidized holiday travel
arrangement, which is not otherwise un-cashable. However, piece rate payment scheme is
not necessary here to be defined in our consideration.
Advantages:
The advantage is that, as the salary and advancement (promotional) policies are clearly
mentioned in each employees contract or recruitment (or promotion) letter beforehand,
an employee gets to know about the whole salary system. S/he can easily predict what
his/her salary is going to be at any given time. So theres no chance for him/her to have
dissatisfaction, as far as the salarys concerned. At least, Ajis HR management believes
so.
Disadvantages:
From Chaity GarmentHR managements perspective, no such disadvantage of their pay
plans were identified as yet that might radically damage their employees motivation and
loyalty. However, from my point of view, a question of discrimination still remains in
case of their differential pay plans for officers. Also, as there is no team based
compensation plan, they may lack in teamwork motivation in some departments, like
marketing or operations, where teamwork is extremely important.
Organization wide plans:
In present international HR context, several organization wide compensation plans are
exercised worldwide, such as Employee Stock Ownership Plan (ESOP), profit sharing,
gain sharing, etc. Among them, Chaity Garmentfollows the profit sharing and gain
sharing plan.
Profit Sharing:
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Under profit sharing plan, a firm distributes a certain proportion of its corporate profit
among its employees. In Aji, employees share a portion of the firms annual profit equally
after the firm meets all other claims of equity owners. Employees receive the profit
through an employee welfare trust.
Gain Sharing:
Gain sharing is such a package under which the cost that is collectively or individually
saved by the employees on firms account is distributed among the employees. Chaity
Garmenthas a limited gain sharing package and they do not actually want to include it
under compensation package. The amount of cost saved individually gets to be calculated
on individual basis, and it gets referred to the performance appraisal as individual
contribution to the firm. Thus, the person wins an opportunity to receive a special bonus
reward. In case of collective cost saving, the saved cost is accumulated in the employee
welfare fund and is distributed among the workers.
Benefits and Services:
Chaity Garmentoffers a good number of benefits and services to its employees. They are
as follows
Supplement pay benefits:
Vacations, holidays and leaves under various considerations
Retirement Benefits
Provident fund
Gratuity
Job Related Benefits:
Food Services
Subsidized employee transportation
Medical Facilities and hospitalization.
Miscellaneous
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certain period of time (for example 3 or 5 years) from the employer (which is called
employers contribution).
Chaity GarmentApprales Industry Ltd. also provides such benefit to its employees. To
provide this the firm keeps back 10% of employees salary. If the employee quits before 3
years s/he gets only the employees contribution. If s/he quits working after 3 years but
before 5 years, they s/he get only the 50% of the employers contribution. After 5 year
s/he receives the whole of both contributions. The funds are invested in FDRs or security
bonds. The interest or profit earned from that investment is also added to the fund. Here
also, employees can take loan up to 90%, and the advantage is that they dont have to pay
any interest for that loans.
Gratuity:
Gratuity is another HR tool to harness long term employee loyalty and motivation that is
practiced worldwide. Under this benefit plan, a firm offers its employees a lump sum on
time payment after working for a certain period of time. Usually, the amount is
determined by multiplying the last months basic salary with a multiplier which is
predefined in the firms benefit policy.
The real scenario in Chaity Garmentis they activate the gratuity after 5 years of service.
Once five years are completed, an employee deserves one months basic salary for each
additional year worked with the firm. Thus, the multiplier in Chaity Garmentis the
number of additional years worked after first five years.
Food Services:
Chaity Garmentoffers subsidized lunch and breakfast facilities for its employees. In its
cafeteria workers can take their breakfast for Tk.7 as well as lunch for Tk.12. Similar
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package is also available for staffs and mid level employees. However, it costs them a
little higher, Tk.10. Again, during Ramadan, employees are treated with free Iftar.
Medical Benefit:
Chaity Garmenthas outdoor medical service arrangements for their employees from
where employees can get medical care at company cost in case of physical injuries during
work. And, if any exceptionally severe accident takes place, the company bears the full
cost of medical treatment.
Miscellaneous:
Chaity Garmentprovides its workers with two sets of uniforms (summer and winter
uniforms). In rainy season, they give umbrellas to the workers. Some other insignificant
incentives are also there.
Today, most of the firms provide various insurance benefits to their employees, such as
life insurance, health insurance, disability insurance, etc. But, Chaity Garment Industry
Ltd. does not have any such specific package. They only provide the medical facilities
and bear any necessary external treatment cost as mentioned earlier. About pension plans,
they follow the industry custom that private organizations mostly do not offer pensions.
Also, there is no provision for severance payment in case of termination.
Recommendations:
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the company's success. Employers will treat their employees with respect and visa
versa if they all want to succeed and achieve goals. Some companies forget to
focus on employee retention and appreciation, and then they lose productivity.
Find out how we can improve employer and employee relationships and keep our
team motivated for the long haul.
Motivate employees by giving them incentives within the workplace. Treat all of
employees equally and give them all the chance to win a free trip, a free dinner or
tickets to the next theatre production. Reward your employees for their improved
hard work.
Spend time with employees. Many bosses and owners forget the 'little people' that
make it all happen. Sit down and talk with each one of employees when have time
and ask if they are happy with their jobs and what improvements they think the
company should make.
Plan a team building event and ask all employees to attend including upper,
middle and lower management. Get everyone together as a team and allow them
to undergo various team building and trust creating activities.
Ask managers to work closely with their teams and to support any issues that
come up, or mistakes that might occur. Get everyone working together on finding
a solution that everyone agrees on. If there is a problem and ask everyone to work
on it to find the answer.
CONCLUSION:
The world market for ready made garments is an open market and Chaity Garment
Industry Ltd. can exploit their internal strengths/opportunities to increase their
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profitability and at the same time can contribute more to the export income of
Bangladesh. If the organization can solve some of their internal problems they can easily
maintain their top position in textile industry. This report involves providing forms for
employees to fill up and then analyzing those forms while appraising the employee in
front of them. This enhances transparency and improves worker morale.
References:
http://www.aji-group.com/major_units.aspx#aji_apparels
http://www.ehow.com/how_2108385_improve-employee-employerrelationships.
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