Megan Heck

15345 Venlo Pl. Apt 25 | Big Rapids, MI 49307

(734) 934-4007 | Heckm@ferris.edu
Skills

Social Media & Web: Facebook | Twitter | YouTube | Instagram

Microsoft Office: Word | Excel | PowerPoint
Customer Service
Time Management
Teamwork

Experience
Facility, Ferris State University Recreation | May 2014- Present
Big Rapids, MI
Supervise patrons during their workouts to ensure safety
Maintain clean work out environment
Counter/Hostess, Buffalo Wild Wings | May 2014- April 2015
Big Rapids, MI
Ability to work in a fast-paced environment
Educate guests on daily promotions upon entry
Server/Waitress, Red Robin Gourmet Burgers | Jan 2011- Aug 2013
Southgate, MI
Take orders and serve guests while implementing 100% customer service satisfaction
Sales Associates, Wet Seal Inc. | Nov. 2011- Feb. 2013
Taylor, MI
Assisting in maintaining stores image
Assist customer by coordinating and selling merchandise that effectively meets and exceeds his/her needs.
Achieve selling standards and goals on a consistent basis to increase productivity
Education
Ferris State University; Big Rapids MI | Aug 2013- Present
Bachelor of Science, Public Relations | Anticipated Graduation Dec. 2016
Organizations
Member of Public Relations Student Society of America | Aug 2014- Present
Holding Vice President of Administration and Finance executive board position for 15-16 academic year
Honors & Awards
Ferris State University Deans Academic Award | August 2014
References available upon request