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  • Situations 6Th Evaluation: Situation 1 Situation 2

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    Yordan Brito
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    This document provides 6 phone call scenarios: 1) Asking for an address to send a package; 2) Inquiring about an unreceived shipment; 3) Realizing you have the wrong number while talking to someone; 4) Asking a busy and irritated friend for a favor; 5) Calling a sad friend who recently broke up; 6) Accidentally calling the wrong place to order food delivery.

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    Situations 6th Evaluation

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    This document provides 6 phone call scenarios: 1) Asking for an address to send a package; 2) Inquiring about an unreceived shipment; 3) Realizing you have the wrong number while talking to someone; 4) Asking a busy and irritated friend for a favor; 5) Calling a sad friend who recently broke up; 6) Accidentally calling the wrong place to order food delivery.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
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    10 views1 page

    Situations 6Th Evaluation: Situation 1 Situation 2

    Uploaded by

    Yordan Brito
    This document provides 6 phone call scenarios: 1) Asking for an address to send a package; 2) Inquiring about an unreceived shipment; 3) Realizing you have the wrong number while talking to someone; 4) Asking a busy and irritated friend for a favor; 5) Calling a sad friend who recently broke up; 6) Accidentally calling the wrong place to order food delivery.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
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    of 1

    SITUATIONS 6th

    EVALUATION
    SITUATION 1
    You are calling to a company. Ask the
    person you are speaking with if you
    can have an address to send them a
    package for Mr. Frederickson.

    SITUATION 2
    You are calling to a company and you
    are calling to enquire about a
    shipment you have not received.

    SITUATION 4
    SITUATION 3.
    You are calling a friend but you have
    the wrong number. You start talking to
    the person who answers the phone.

    You are calling a friend who is busy.


    She / he has answered the phone all
    day long. She / he is a little angry. You
    want to ask her / him a favor

    SITUATION 5
    SITUATION 6
    You are calling a friend who is sad
    because she/he broke up with her / his
    boy-girl friend and she / he is sad and
    doesnt want to talk to you

    You are calling to a delivery because


    you want to order some food, but you
    are calling to the wrong place

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