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OPEN in QA Labs

Philip Morris International 2015 - Confidential

OPEN Recommendations:

Visualization
Recognition & Reward
Cross functional Team work
Development, Coaching & Learning
Eliminate barriers to achieving results
Regularly follow up on changes that have started to
implement
Cross-departmental sharing of OPEN activities
Team gatherings on a monthly or quarterly basis where
employees can share ideas and brainstorm on activities and
projects
Better utilize existing recognition systems in PMI such as the
ABCD, Excellence Award etc.
GEMBA walks
SMED (Single Minute Exchange of Die)
Ownership & Engagement
5S Implementation
Good team work cooperation & Collaboration among teams
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OPEN Plans:
1.

QA

as

an

Open

Model for process


2.

Standardize work

3.

Visual Management

4.

Gemba Walks

5.

Problem Solving/A3

7.

VSM

8.

Suggestions
Systems

9.

Sharing
practices/

best
open
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