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Assistance Request 1-5581126

Customer Ticket N/A
Short
MCRRH not reachable after integration of 1st U900 site, all
Description
RRH
troubleshooting done from integration and feild team but the

are not reachable.
Current
now
Feb 19- Issues has been resolved , the RRH is
Summary
with the proper software .Awaiting
State
Closed : Solution/Service Provided
Outage
No
Severity
Priority
Service Request Remote Technical Support

Request Type
Defect
Sub-Type
Software
Category
Software
Internal
Yes
Assignment Events
Product
reachable
AR closure confirmation
Product
9926 DBS-WCDMA
Version
LR13.3.W
No Change Request is linked to this AR

Product Location
Site
Abu Dhabi AE - Alcatel-Lucent MENA JLT-
Instance
9926DBS WCDMA-AUH : In Service
Site Company
Emirates Telecommunications Corporation
City
Abu Dhabi
Country
United Arab Emirates
Contact
Name
Karim IBRAHIM ABD EL NABY
Company
Alcatel-Lucent : Open on behalf of Customer
Phone
971 56 354 4568
Karim.Ibrahim@alcatel-lucent.com
Request Method
Email
Email-Eng
Dates
Occurred
(GMT+4)
11-Feb-2015 00:20
Time now
29-Aug-2015 12:40
Reported
11-Feb-2015 00:20
AR Created
11-Feb-2015 00:28
Service Start
11-Feb-2015 00:20
Next Customer Contact
26-Feb-2015 10:30
Responded
11-Feb-2015 00:21
SA - Calculated
Respond Target
11-Feb-2015 01:20
Restored
11-Feb-2015 00:26
SA - Calculated
Restore Target
15-Feb-2015 16:56
Resolved
13-Feb-2015 16:10
SA - Calculated
Resolve Target
12-Apr-2015 17:01
Targets for Restore & Resolve were extended by 16 hours

to account for Pending time
Closed
23-Feb-2015 09:52
Last Modified
23-Jun-2015 16:02
Modified By
archive
Entitlement
Agreement
242895 (OXIA 627085)
Covered Service TS 24x7 (Gold, Wireless Mobile Access)

Script
This request is entitled to service.
People
Owner
TSCd-WLS-WCDMA-IN : pthota
Assignee
CloQ-WLS-WCDMA-vGlobal : pthota
Referred 1
NorP-WLS-WCDMA-vGlobal : gauravarora
Referred 2
EtPP-WLS-WCDMA-vGlobal : gauravarora
Referred 3
TEC-MoA-WCDMA_BTS : clouvier
Referred 4
TEC-WLS-WCDMA-BTS : dpasha
Resolve Group
EtPP-WLS-WCDMA-vGlobal
Submitter
igawrych
Description
Attachments
Incoming E-mail from Karim (Karim)** CTR ** IBRAHIM ABD EL NABY

Workflow Status: Handled by an agent
Subject: RE: Etisalat UAE/MC-RRH not reachable after integration for first
U900
site
Contact: Karim (Karim)** CTR ** IBRAHIM ABD EL NABY
From: "IBRAHIM ABD EL NABY, Karim (Karim)** CTR **"
<karim.ibrahim@alcatel-lucent.com>
To: ALU Support <support@alcatel-lucent.com>
Cc: "BERIDY, AHMED (AHMED)" <Ahmed.Beridy@alcatel-lucent.com>, "KHEDR,
MAHMOUD (MAHMOUD)" <Mahmoud.Khedr@alcatel-lucent.com>, "ALI, YASSER
(YASSER)** CTR **" <yasser.ali@alcatel-lucent.com>, "ABDEL-HALIM, SAYED

(SAYED)" <Sayed.Abdel-Halim@alcatel-lucent.com>, "MERAD, ABDESSAMAD
(ABDESSAMAD)" <abdessamad.merad@alcatel-lucent.com>, "OKASHA, TAHER (TAHER)"
<Taher.Okasha@alcatel-lucent.com>
Sent on: 10 luty 2015 21:19:50 CET
Hello, 9926 DBS-WCDMA
-BR
Karim
M: +97156 354 4568
-----Original Message----From: SUPPORT@ALCATEL-LUCENT.COM [SUPPORT@ALCATEL-LUCENT.COM]

Received: Wednesday, 11 Feb 2015, 12:12am
To: IBRAHIM ABD EL NABY, Karim (Karim)** CTR ** [karim.ibrahim@alcatellucent.com]
CC: BERIDY, AHMED (AHMED) [Ahmed.Beridy@alcatel-lucent.com]; KHEDR, MAHMOUD
(MAHMOUD) [Mahmoud.Khedr@alcatel-lucent.com]; ALI, YASSER (YASSER)** CTR **
[yasser.ali@alcatel-lucent.com]; ABDEL-HALIM, SAYED (SAYED)
[Sayed.Abdel-Halim@alcatel-lucent.com]; MERAD, ABDESSAMAD (ABDESSAMAD)
[abdessamad.merad@alcatel-lucent.com]; OKASHA, TAHER (TAHER)
[Taher.Okasha@alcatel-lucent.com]
Subject: Re: Etisalat UAE/MC-RRH not reachable after integration for first
U900 site
Dear Sir, I have been trying to proceed you request, but I need your
assistance
here. Could you please double chec the Product Instance/ THe one provided
below
seems not to work.
Kind regards,
Anita Iwaniuk
ALCATEL-LUCENT
GLOBAL WELCOME CENTER
Visit OnLine Customer Support for Contact details
On 10.02.15 21:02, Karim (Karim)** CTR ** IBRAHIM ABD EL NABY wrote:

Hello,
Short Description
site.
MCRRH not reachable after integration U900
Current Summary
:
MCRRH not reachable after integration of 1st
U900 site, all troubleshooting done from integration and feild team but the
RRH are not reachable.
Contact Surname
Contact Given Name
Contact Phone
Contact Company
Company
Contract Number
Region
Country
City
Karim
: Ibrahim
:+971 56 354 4568
: Alcatel-Lucent
:
Emirates Telecommunications Corporation
: OXIA 627085
: EMEA
: United Arab Emirates
: Abu Dhabi
Site
Product Instance
: ETISALAT ABU DHABI

: 9926 D4U NodeB
Logs
Severity
: 2
Priority
Product Version
: 3
: LR13.3W
Outage
Internal/External:
: No
:Internal
-BR
Karim
M: +97156 354 4568
Attachments
Showing Investigation and Proprietary logs together in time order

separately
Show
Investigation Log and Proprietary Log

1. 11-Feb-2015 00:33
igawrych
ALCATEL-LUCENT PROPRIETARY
Outgoing E-mail to Karim (Karim)** CTR ** IBRAHIM ABD EL NABY

Workflow Status: Queued
Subject: Re: RE: Etisalat UAE/MC-RRH not reachable after integration for
first
U900 site / 1-5581126
Contact: Karim (Karim)** CTR ** IBRAHIM ABD EL NABY
Agent: igawrych
From: support@alcatel-lucent.com
To: "IBRAHIM ABD EL NABY, Karim (Karim)** CTR **"
<karim.ibrahim@alcatel-lucent.com>
Cc: "BERIDY, AHMED (AHMED)" <Ahmed.Beridy@alcatel-lucent.com>, "KHEDR,
MAHMOUD
(MAHMOUD)" <Mahmoud.Khedr@alcatel-lucent.com>, "ALI, YASSER (YASSER)** CTR
**"
<yasser.ali@alcatel-lucent.com>, "ABDEL-HALIM, SAYED (SAYED)"
<Sayed.Abdel-Halim@alcatel-lucent.com>, "MERAD, ABDESSAMAD (ABDESSAMAD)"
<abdessamad.merad@alcatel-lucent.com>, "OKASHA, TAHER (TAHER)"
<Taher.Okasha@alcatel-lucent.com>
Bcc:
Sent on:
Dear Customer,
Thank you for contacting the Alcatel-Lucent Welcome Center.

Your request has been processed and the ticket number for your reference is
AR
1-5581126
Please reference that number when contacting Alcatel-Lucent for follow-up.
An Alcatel-Lucent representative will contact you regarding your request.
Kind Regards,
Izabela Gawrychowska
ALCATEL-LUCENT
GLOBAL WELCOME CENTER
Visit OnLine Customer Support for Contact details
2. 11-Feb-2015 00:38
pthota
Update to Current Summary: Feb 11 : Under Investigation
3. 11-Feb-2015 00:42
pthota
Update to Current Summary: Feb 11 : Awaiting Receive Log Files / Technical

Info
4. 11-Feb-2015 17:18
pthota
Update to Current Summary: Feb 11 : This AR has been escalated, This is

first U900
site integration, deployment issue. MCRRH is not reachable. Suspecting
configuration issue.
5. 11-Feb-2015 17:18
pthota
We are escalating this AR, Please find below escalation note

needful.
1.Problem Description
Kindly do the
MC-RRH not reachable after integration for first U900

Node B Ip is (10.235.158.68)
site name ET_AR_U_229_MohawagaU900
2.Activities performed by customer
First New integration
3.Preliminary analysis
All hardware has been changed, except RRH.
Still alarm is seen as RRH not reachable.
=============================================================
Following is the issue seen for this UAE node B MC RRH, Required your
support
to debug this issue.
=============================================================
Present issue in this UAE Node B MC RRH seen:
New MC-RRH 900 (MC-RRH2x40-09) not been detected by the eCCM in release
LR13.3
Following are the SW and HW NodeB data:
1) The NodeBs are loaded with UNB1330BC01 ( LR13.3W)
2) The NodeBs HW is d4U 9926 ( eCCM + 2eCEM) + 4 MC-RRH 900MHz
3) This issue is seen in all nodebs and 4 MC-RRH 900 taken for test; on all
of them
we have seen the same behavior
4) The MCRRH configured in 3G Mode only.
The investigation done so far has showed the following symptoms:
1) From IMT log we have seen the below Errors....
2015-02-11 07:34:59:204:4417C425 497.1142408229 [MsgSeq/37b394b0] OIM

TRANSCEIVER COMPONENT/504 (BOARD/5)
RAISED
2015-02-11 07:34:59 OPTICAL BOARD SFP TRANSCEIVER RX LOS
2015-02-11 07:34:59:430:44EF5429 497.1156535337 [MsgSeq/37b394b0] OIM
CLEARED
2015-02-11 07:35:12:850:76EDB5E9 497.1995290089 [MsgSeq/37b394b0] OIM
RAISED
2015-02-11 07:35:13:079:77C755B3 497.2009552307 [MsgSeq/37b394b0] OIM
CLEARED
2015-02-11 07:50:34:587:E0AA839E 510.3769271198 [MsgSeq/37b394b0] OIM
RAISED
2015-02-11 07:50:34:815:E183E45E 510.3783517278 [MsgSeq/37b394b0] OIM
CLEARED
2015-02-11 08:04:36:870:226A2C37 523.577383479 [MsgSeq/37b394b0] OIM
RAISED
2015-02-11 08:04:37:102:23476760 523.591882080 [MsgSeq/37b394b0] OIM
CLEARED
2015-02-11 08:06:26:460:BAAB3B88 524.3131784072 [MsgSeq/37b394b0] OIM

RAISED
2015-02-11 08:06:26:688:BB84A487 524.3146032263 [MsgSeq/37b394b0] OIM
CLEARED
2015-02-11 08:19:58:673:8C65F964 536.2355493220 [MsgSeq/37b394b0] OIM
RAISED
2015-02-11 08:19:58:907:8D45264B 536.2370119243 [MsgSeq/37b394b0] OIM
CLEARED
2015-02-11 08:20:59:301:6E414AB8 537.1849772728 [MsgSeq/37b394b0] OIM
RAISED
2015-02-11 08:20:59:527:6F18C227 537.1863893543 [MsgSeq/37b394b0] OIM
CLEARED
2015-02-11 08:21:48:187:245E840A 538.610173962 [MsgSeq/37b394b0] OIM
RAISED
2015-02-11 08:21:48:415:2537F711 538.624424721 [MsgSeq/37b394b0] OIM
CLEARED
2015-02-11 08:35:20:468:F65A2F6B 549.4133105515 [MsgSeq/37b394b0] OIM
RAISED
2015-02-11 08:35:20:702:F7394D61 549.4147727713 [MsgSeq/37b394b0] OIM
CLEARED
2015-02-11 08:37:09:896:8E00B459 551.2382410841 [MsgSeq/37b394b0] OIM
RAISED
2015-02-11 08:37:10:124:8EDA228D 551.2396660365 [MsgSeq/37b394b0] OIM
CLEARED
2015-02-11 08:50:42:263:604E3921 563.1615739169 [MsgSeq/37b394b0] OIM
RAISED
2015-02-11 08:50:42:497:612D6B8D 563.1630366605 [MsgSeq/37b394b0] OIM
CLEARED
2015-02-11 08:51:40:271:38671BCC 564.946281420 [MsgSeq/37b394b0] OIM

RAISED
2015-02-11 08:51:40:497:393E6923 564.960391459 [MsgSeq/37b394b0] OIM
CLEARED
2015-02-11 08:52:31:625:F7B5D5B5 564.4155889077 [MsgSeq/37b394b0] OIM
RAISED
2015-02-11 08:52:31:853:F88F3B5B 564.4170136411 [MsgSeq/37b394b0] OIM
CLEARED
2015-02-11 09:06:04:060:CA442474 576.3393463412 [MsgSeq/37b394b0] OIM
RAISED
2015-02-11 09:06:04:292:CB21654D 576.3407963469 [MsgSeq/37b394b0] OIM
CLEARED
2015-02-11 09:07:02:020:A22F08F3 577.2720991475 [MsgSeq/37b394b0] OIM
RAISED
2015-02-11 09:07:02:246:A3068737 577.2735114039 [MsgSeq/37b394b0] OIM
CLEARED
2015-02-11 09:07:53:322:614C62F9 578.1632396025 [MsgSeq/37b394b0] OIM
RAISED
2015-02-11 09:07:53:550:6225D24A 578.1646645834 [MsgSeq/37b394b0] OIM
CLEARED
2015-02-11 09:21:25:835:34250A69 590.874842729 [MsgSeq/37b394b0] OIM
RAISED
2015-02-11 09:21:26:067:35024119 590.889340185 [MsgSeq/37b394b0] OIM
CLEARED
2015-02-11 09:22:23:789:C0A4162 591.201998690 [MsgSeq/37b394b0] OIM
RAISED
2015-02-11 09:22:24:015:CE1C9F7 591.216123895 [MsgSeq/37b394b0] OIM
CLEARED
2015-02-11 09:23:15:011:CADB466C 591.3403368044 [MsgSeq/37b394b0] OIM

RAISED
2015-02-11 09:23:15:238:CBB4ACE4 591.3417615588 [MsgSeq/37b394b0] OIM
CLEARED
2015-02-11 09:38:36:741:349222C7 605.881992391 [MsgSeq/37b394b0] OIM
RAISED
2015-02-11 09:38:36:969:356B8CE9 605.896240873 [MsgSeq/37b394b0] OIM
CLEARED
2015-02-11 09:52:06:812:FE51E07E 616.4266778750 [MsgSeq/37b394b0] OIM
RAISED
2015-02-11 09:52:07:044:FF2F93EC 616.4281308140 [MsgSeq/37b394b0] OIM
CLEARED
2015-02-11 09:53:04:710:D601AA91 617.3590433425 [MsgSeq/37b394b0] OIM
RAISED
2015-02-11 09:53:04:936:D6D92917 617.3604556055 [MsgSeq/37b394b0] OIM
CLEARED
2015-02-11 09:53:58:490:9E5A9066 618.2656735334 [MsgSeq/37b394b0] OIM
RAISED
2015-02-11 09:53:58:718:9F339406 618.2670957574 [MsgSeq/37b394b0] OIM
CLEARED
LOCALCELL/2291 (BTS CELL/0)

2015-02-10 22:11:59 BTS INCORRECTLY EQUIPPED
RAISED
+-> Manuf Info ASCII = No CEM or No TX Path or No RX Path

+-> Manuf Info BIN
74 68
= 4e 6f 20 43 45 4d 20 6f 72 20 4e 6f 20 54 58 20 50 61
20 6f 72 20 4e 6f 20 52 58 20 50 61
74 68 00
RAISED

+-> Manuf Info BIN
74 68
= 4e 6f 20 43 45 4d 20 6f 72 20 4e 6f 20 54 58 20 50 61
20 6f 72 20 4e 6f 20 52 58 20 50 61
74 68 00
RAISED

+-> Manuf Info BIN
74 68
= 4e 6f 20 43 45 4d 20 6f 72 20 4e 6f 20 54 58 20 50 61
20 6f 72 20 4e 6f 20 52 58 20 50 61
74 68 00
RAISED

+-> Manuf Info BIN
74 68
= 4e 6f 20 43 45 4d 20 6f 72 20 4e 6f 20 54 58 20 50 61
20 6f 72 20 4e 6f 20 52 58 20 50 61
74 68 00
RAISED

+-> Manuf Info BIN
74 68
= 4e 6f 20 43 45 4d 20 6f 72 20 4e 6f 20 54 58 20 50 61
20 6f 72 20 4e 6f 20 52 58 20 50 61
74 68 00
RAISED

+-> Manuf Info BIN
74 68
= 4e 6f 20 43 45 4d 20 6f 72 20 4e 6f 20 54 58 20 50 61
20 6f 72 20 4e 6f 20 52 58 20 50 61
74 68 00
RAISED

+-> Manuf Info BIN
74 68
= 4e 6f 20 43 45 4d 20 6f 72 20 4e 6f 20 54 58 20 50 61
20 6f 72 20 4e 6f 20 52 58 20 50 61
74 68 00
RAISED

+-> Manuf Info BIN
74 68
= 4e 6f 20 43 45 4d 20 6f 72 20 4e 6f 20 54 58 20 50 61
20 6f 72 20 4e 6f 20 52 58 20 50 61
74 68 00
Faults for Ecem256.10 10
Faults for RemoteUnknownBoard 34
BOARD/41 (BOARD/704577537)
2015-02-10 22:11:59 CCM-SLAVE LINK
RAISED
BOARD/41 (BOARD/704577537)
2015-02-10 22:11:59 TRANSMIT PARITY ERROR
RAISED
BOARD/41 (BOARD/704577537)
2015-02-10 22:11:59 TRANSMIT LOSS OF EVEN SECOND
RAISED

BOARD/31 (BOARD/536805377)
2015-02-10 22:11:59 CCM-SLAVE LINK
RAISED
BOARD/31 (BOARD/536805377)
RAISED
BOARD/31 (BOARD/536805377)
RAISED

BOARD/21 (BOARD/369033217)
2015-02-10 22:11:59 CCM-SLAVE LINK
RAISED
BOARD/21 (BOARD/369033217)
RAISED
BOARD/21 (BOARD/369033217)
RAISED

BOARD/11 (BOARD/201261057)
2015-02-10 22:11:59 CCM-SLAVE LINK
RAISED
BOARD/11 (BOARD/201261057)
RAISED
BOARD/11 (BOARD/201261057)
RAISED
RRH/720897 (REMOTE RADIO HEAD/11)

2015-02-10 22:11:59 RRH NOT REACHABLE
RAISED

RAISED

RAISED

RAISED
2) The optical fiber link is up ( green LEDs) on the MC-RHH as well as on

the eCMM
ports, however the RRH is not reachable.
3) The SFP ordering codes installed in the MC-RRH and eCCM side are the
following:
1AB187280063
4) From IMT log:
REDHCP INFO [redhcp.c/DHCP_client_callback()#151] : Enter

DHCP_client_callback
REDHCP INFO [redhcp.c/DHCP_client_callback()#171] : In DHCP_client_callback:

The
MAC address of rrh/cem is
00:11:3f:e8:c2:30
REDHCP ERROR [redhcp.c/DHCP_opt_analysis()#413] : dhcp client options

error :
OPT_UNKOWN 0x1, Length Recognized 0
REDHCP ERROR [redhcp.c/DHCP_client_callback()#178] : Unknow dhcp client

type...
udhcpd: User callback return an error... Offer abandonned.
5) All Logs attached in AR.
1) Snapshot
2) IMT log
6) As per the Kosovo AR 1-5405549, we have asked to replace the RRH, waiting
for
the customer reply on this.
6.Expectations from TEC team
Required your support to debug this issue.
Thanks,
Praveen.
6. 11-Feb-2015 21:57
pthota
Time Tracking Entry Added - IR01-TSA1
7. 11-Feb-2015 21:59
pthota
8. 12-Feb-2015 09:16
pthota
From RRH Local login we can see below Error repeating....attached this log
also to
AR.
-> ipdhcpc[vdev5] :: DHCP timeout in SELECTING state

ipdhcpc_tmo_cb : SEND DISCOVER
ipdhcpc_output_request : send discover : tei: c2
ipdhcpc_output : ADD VENDOR OPTIONS TO DISCOVER
ipdhcpc_option_callback - call to add vendor options
mcRrhDhcpClientOptionHook - add vendor options: 123
mcRrhDhcpClientOptionHook :: DISCOVER TEI = 194
I have requested for M logs from NodeB, Once i receive it. I will forward
the logs.
9. 12-Feb-2015 12:47
sunilkd
1. RRH was continuously sending DHCP discovery but it did not get answer
from ndoeB.
value = 0 = 0x0
-> ipdhcpc[vdev5] :: DHCP timeout in SELECTING state
ipdhcpc[vdev5] :: DHCP timeout in SELECTING state

2.
There was an alarm in nodeB. SFP was not atcive state.
pltf/641[MsgSeq
000
]CoreAbstract#2401 2015-02-11 20:32:52:510:4A9C508B
WAR
00:17:00, <038f000b> :RmtBoard.037..$Board never reached L3$

pltf/641[status_ind]
000
xcob_u.c#639
2015-02-11 20:33:08:997:8807FD62
WAR
00:17:16, <90047100> :SFP00: sfp_state = 0x00; tx_state = 0x00; tx_status =

0x00; rx_los = 0x01
pltf/641[MsgSeq
000
]CoreOpticalI#1076 2015-02-11 20:33:09:001:880B414F
WAR
00:17:16, <03e4000a> :CpriItf.19.00.$

pltf/641[cpri inter]
000
cpri_u.c#827
2015-02-11 20:33:09:031:88278AE8
WAR
00:17:16, <90047700> :To_NSYNC() Link1

pltf/641[status_ind]
000
xcob_u.c#639
2015-02-11 20:33:09:215:88D7E114
WAR
00:17:16, <90047100> :SFP00: sfp_state = 0x00; tx_state = 0x00; tx_status =

0x00; rx_los = 0x00
000
cpri_u.c#897
2015-02-11 20:33:39:049:F7FB5BC6
WAR
00:17:46, <90047700> :LinkStable_To_SYNC() Link1

000
cpri_u.c#1433 2015-02-11 20:33:39:049:F7FB7D21
WAR
00:17:46, <90047700> :ReportToReproxy() Link1 State: Up

000
cpri_u.c#937
2015-02-11 20:33:43:051:06E4371D
00:17:50, <90047700> :LinkStable_Keep() Link1 CPRI NSYNC at LinkStable_WD
WAR
timeout, Link Alive

000
cpri_u.c#1433 2015-02-11 20:33:43:052:06E47263
WAR
00:17:50, <90047700> :ReportToReproxy() Link1 State: Down
3.
CCM was not able to detect frame format.
REDHCP ERROR [redhcp.c/DHCP_opt_analysis()#413] : dhcp client options

error :
OPT_UNKOWN 0x1, Length Recognized 0
4.
Therefore, we need to check type of SFP used and it vendor type.
10. 12-Feb-2015 22:51

pthota
11. 13-Feb-2015 13:20

pthota
12. 13-Feb-2015 16:05

sunilkd
This is UNB, nodeB software. I want binary in MC-RRH.

that
Generally, software
was loaded into MC-RRH is 2g mode. We need to make it 3G mode.

download
UNB1330C203 from ALU
untar.
server and pick up x0o_xxc0.ecr
It can be
file after unzip and
If some issue getting files, let me know. I will download and send it
tomorrow.
For me it will take 7hrs to download:
Following are the procedure.
Tools:
(1)
WFTP
(2)
telnet tools
Prepare,
1.
Connect MCRRH and PC with Ethernet cable.
Ethernet Card is required in your test PC, you should configure the IP
address and
mask as following:
2.
Copy x0o_xxc0.ecr.file to D:\ in PC.
3.
Open WFTP. Set wftp as below,
4 Check WFTP Configuration
After step 3, you need to telnet MCRRH,

Then execute "ls".
If WFTP config correct, you will get lots of file name and one of them is
"x0o_xxc0.ecr". Otherwise, You need to check wftp configuration & Doesn't
continue to do step 5.
5.Update origin software:
1) telnet to McRRH with 192.168.0.x :
username: newclass
password: nc_tmxda
2) check ftp server: following command can show content of sharing dir on
ftp server
Cmd: ls
3) change McRRH to ALFS mode for downloading and reboot.
Cmd: Select_ALFS_SW
Cmd: reboot
4) unprotect McRRH flash
Cmd: Flash_Bypass_HW_Protection 0x0F1E2D3C4B5A6978LL
5) download MCRRH software from ftp server according to your need.
Cmd(update origin software): dlpe "ORIGIN","x0o_xxc0.ecr","ECR"
6) change McRRH to normal mode.
Cmd: Select_SCP_SW
7) Check preloading result
Cmd: swShow 0,-1
8) Activate to origin partition
Cmd: Package_Activate 0
Package 000
Regards,
Sunil
13. 13-Feb-2015 16:08

sunilkd
Update to Current Summary: issue is resolved
14. 13-Feb-2015 16:08

sunilkd
Time Tracking Entry Added - TSA4 diagnosis + TEC support
15. 13-Feb-2015 16:14

gauravarora
From: ARORA, Gaurav (Gaurav)** CTR **

Sent: vendredi 13 fvrier 2015 13:06
To: MERAD, ABDESSAMAD (ABDESSAMAD); THOTA, Praveen-K (Praveen-K)** CTR **;
LU, Wei
I (Wei); WEBER, Hubert (Hubert); HUA, JIANNAN (JIANNAN); DAS, Sunil
(Sunil)** CTR
**; DAOU, CYRIL (CYRIL); CHEN, Eric (Eric)
Cc: COPOS, BOGDAN (BOGDAN); MORVAN, FREDERIC (FREDERIC); KHEDR, MAHMOUD
(MAHMOUD);
HELMI, OSAMA (OSAMA); MAGED, FADY (FADY); METWALLY, AMR (AMR); JACKYRA,
GREGORY
(GREGORY); BIALOBRODA, ROLAND (ROLAND); OKASHA, TAHER (TAHER); TURCU, ADRIAN
(ADRIAN); LARRETA, RAQUEL (RAQUEL); SEBIRE, SYLVIA (SYLVIA); SIDANER, ERWAN
(ERWAN); URVOY, Alexandre (Alexandre); IBRAHIM, MAHMOUD (MAHMOUD); HEENS,
MATTHIEU
(MATTHIEU); Yin, Xiuzhe (Rona); INDIA-WCDMA-CdTSC-TEAM
Subject: RE: URGENT // RE: AR 1-5581126//Etisalat UAE/MC-RRH not reachable
after
integration for first U900
Hi Abdessamad,
As per your message on call invitation ,

problem has
been resolved with the new software.
you have mentioned
that the
16. 13-Feb-2015 16:15

gauravarora
From: MERAD, ABDESSAMAD (ABDESSAMAD)

Sent: Friday, February 13, 2015 5:39 PM
To: ARORA, Gaurav (Gaurav)** CTR **; THOTA, Praveen-K (Praveen-K)** CTR **;
LU,
Wei I (Wei); WEBER, Hubert (Hubert); HUA, JIANNAN (JIANNAN); DAS, Sunil
(Sunil)**
CTR **; DAOU, CYRIL (CYRIL); CHEN, Eric (Eric)
(MAHMOUD);
GREGORY
MATTHIEU
after
Hi Sunil,
Correct, the MC-RRH is reachable and problem solved. Now the team is
performing
the integration of the site.
I will call for a separate meeting for a global review of the case (the
feature we
are implementing is wo. 2G dependency so this should not happen and we
should not
need 2G Sumx / my view)
Thanks a lot for your support
17. 13-Feb-2015 16:23

gauravarora
Update to Current Summary: Feb 13- Issues has been resolved , the RRH is
reachable
now with the proper software .Awaiting
18. 13-Feb-2015 16:23

gauravarora

To: IBRAHIM ABD EL NABY, Karim (Karim)** CTR **
Cc: KHEDR, MAHMOUD (MAHMOUD); MERAD, ABDESSAMAD (ABDESSAMAD); INDIA-WCDMACdTSC-TEAM
after
Hi Karim ,
May we close this AR now as the problem has been resolved.
19. 16-Feb-2015 09:46

gauravarora
20. 16-Feb-2015 09:47

gauravarora
21. 16-Feb-2015 09:50

gauravarora
22. 19-Feb-2015 10:43

pthota
Update to Current Summary: Feb 19- Issues has been resolved , the RRH is
reachable
now with the proper software .Awaiting
23. 23-Feb-2015 09:52

pthota
From: THOTA, Praveen-K (Praveen-K)** CTR **

Sent: Thursday, February 12, 2015 2:53 PM
To: MERAD, ABDESSAMAD (ABDESSAMAD); KHEDR, MAHMOUD (MAHMOUD); ARORA, Gaurav
(Gaurav)** CTR **
Cc: INDIA-WCDMA-CdTSC-TEAM; BERIDY, AHMED (AHMED); IBRAHIM ABD EL NABY,
Karim
(Karim)** CTR **; ALI, YASSER (YASSER)** CTR **; FU, Jian Jun (Nick); ABDELHALIM,
SAYED (SAYED); EL-FAKHARANY, HISHAM (HISHAM); OKASHA, TAHER (TAHER);
INDIA-WCDMA-BE-TEAM; WAGDY MANSOUR, AYMAN (AYMAN)** CTR **; JACKYRA, GREGORY
(GREGORY); Sun, Qi Feng (Qi Feng)** CTR **; IBRAHIM, MAHMOUD (MAHMOUD); EL
KHOLY,
MOHAMED (MOHAMED)** CTR **; EL-MIDANY, AHMED (AHMED); BIALOBRODA, ROLAND

(ROLAND);
COPOS, BOGDAN (BOGDAN); TALAAT, REMON (REMON); DAOU, CYRIL (CYRIL); KUMAR,
NAVNEET
(NAVNEET); MAGED, FADY (FADY); GODA, Ahmed (Ahmed)** CTR **; AMAYO, EFOSA
(EFOSA);
CHARBONNIER, DOMINIQUE (DOMINIQUE); MORVAN, FREDERIC (FREDERIC); DAS, Sunil
(Sunil)** CTR **; PASHA, D Hussain (D Hussain)** CTR **
after
++ TEC
Hi Karim,
Please find below TEC response for this issue. Please download the NodeB
software
and use below procedure to transfer it to RRH. Please let us know if you
face any
issue.
This is UNB, nodeB software. I want binary in MC-RRH.

that
Generally, software
was loaded into MC-RRH is 2g mode. We need to make it 3G mode.

download
UNB1330C203 from ALU
untar.
server and pick up x0o_xxc0.ecr
It can be
file after unzip and
If some issue getting files, let me know. I will download and send it
tomorrow.
For me it will take 7hrs to download:
Following are the procedure.
Tools:
(1)
WFTP
(2)
telnet tools
Prepare,
1.
address and
mask as following:
2.
3.

Then execute "ls".
username: newclass
password: nc_tmxda
ftp server
Cmd: ls
Cmd: Select_ALFS_SW
Cmd: reboot
Cmd: Select_SCP_SW
Cmd: swShow 0,-1
Package 000
============================================================================
======
========================
Thanks and Regards,

Praveen Thota
+91 96899 18050
-------- Original message -------From: "AMAYO, EFOSA (EFOSA)" <efosa.amayo@alcatel-lucent.com>

Date: 12/02/2015 20:33 (GMT+05:30)
To: "THOTA, Praveen-K (Praveen-K)** CTR **"
<praveen-k.thota@alcatel-lucent.com>, "MERAD, ABDESSAMAD (ABDESSAMAD)"
<abdessamad.merad@alcatel-lucent.com>, "KHEDR, MAHMOUD (MAHMOUD)"
<Mahmoud.Khedr@alcatel-lucent.com>, "ARORA, Gaurav (Gaurav)** CTR **"
<g.arora@alcatel-lucent.com>
Cc: INDIA-WCDMA-CdTSC-TEAM <indwcdmacdts@exchange.lucent.com>, "BERIDY,
AHMED
(AHMED)" <Ahmed.Beridy@alcatel-lucent.com>, "IBRAHIM ABD EL NABY, Karim
(Karim)** CTR **" <karim.ibrahim@alcatel-lucent.com>, "ALI, YASSER
(YASSER)**
CTR **" <yasser.ali@alcatel-lucent.com>, "FU, Jian Jun (Nick)"
<nick.fu@alcatel-lucent.com>, "ABDEL-HALIM, SAYED (SAYED)"
<Sayed.Abdel-Halim@alcatel-lucent.com>, "EL-FAKHARANY, HISHAM (HISHAM)"
<hisham.el-fakharany@alcatel-lucent.com>, "OKASHA, TAHER (TAHER)"
<Taher.Okasha@alcatel-lucent.com>, INDIA-WCDMA-BE-TEAM
<India-wcdma-be-team@alcatel-lucent.com>, "WAGDY MANSOUR, AYMAN (AYMAN)**
CTR
**" <Ayman.Wagdy@alcatel-lucent.com>, "JACKYRA, GREGORY (GREGORY)"
<gregory.jackyra@alcatel-lucent.com>, "Sun, Qi Feng (Qi Feng)** CTR **"
<qi_feng.sun@alcatel-lucent.com>, "IBRAHIM, MAHMOUD (MAHMOUD)"
<Mahmoud.Ibrahim@alcatel-lucent.com>, "EL KHOLY, MOHAMED (MOHAMED)** CTR **"
<mohamed.el_kholy@alcatel-lucent.com>, "EL-MIDANY, AHMED (AHMED)"
<Ahmed.El-Midany@alcatel-lucent.com>, "BIALOBRODA, ROLAND (ROLAND)"
<roland.bialobroda@alcatel-lucent.com>, "COPOS, BOGDAN (BOGDAN)"
<Bogdan.Copos@alcatel-lucent.com>, "TALAAT, REMON (REMON)"
<Remon.Talaat@alcatel-lucent.com>, "DAOU, CYRIL (CYRIL)"
<cyril.daou@alcatel-lucent.com>, "KUMAR, NAVNEET (NAVNEET)"
<navneet.kumar@alcatel-lucent.com>, "MAGED, FADY (FADY)"
<Fady.Maged@alcatel-lucent.com>, "GODA, Ahmed (Ahmed)** CTR **"
<ahmed.goda@alcatel-lucent.com>, "CHARBONNIER, DOMINIQUE (DOMINIQUE)"
<dominique.charbonnier@alcatel-lucent.com>, "MORVAN, FREDERIC (FREDERIC)"
<frederic.morvan@alcatel-lucent.com>, "DAS, Sunil (Sunil)** CTR **"
<sunil.das@alcatel-lucent.com>, "PASHA, D Hussain (D Hussain)** CTR **"
<d_hussain.pasha@alcatel-lucent.com>
after
Hello Praveen
Do we upgrade the nodeb SW to UNB1330C203 also

currently
as UNB1330BC01
is
running
Thanks & Br,

Efosa
+2348058097463
+971507533570
From: DAS, Sunil (Sunil)** CTR **

To: AMAYO, EFOSA (EFOSA); THOTA, Praveen-K (Praveen-K)** CTR **; MERAD,
ABDESSAMAD
(ABDESSAMAD); KHEDR, MAHMOUD (MAHMOUD); ARORA, Gaurav (Gaurav)** CTR **
Cc: INDIA-WCDMA-CdTSC-TEAM; BERIDY, AHMED (AHMED); IBRAHIM ABD EL NABY,
Karim
(Karim)** CTR **; ALI, YASSER (YASSER)** CTR **; FU, Jian Jun (Nick); ABDELHALIM,
SAYED (SAYED); EL-FAKHARANY, HISHAM (HISHAM); OKASHA, TAHER (TAHER);
INDIA-WCDMA-BE-TEAM; WAGDY MANSOUR, AYMAN (AYMAN)** CTR **; JACKYRA, GREGORY
(GREGORY); Sun, Qi Feng (Qi Feng)** CTR **; IBRAHIM, MAHMOUD (MAHMOUD); EL
KHOLY,
MOHAMED (MOHAMED)** CTR **; EL-MIDANY, AHMED (AHMED); BIALOBRODA, ROLAND
(ROLAND);
COPOS, BOGDAN (BOGDAN); TALAAT, REMON (REMON); DAOU, CYRIL (CYRIL); KUMAR,
NAVNEET
(NAVNEET); MAGED, FADY (FADY); GODA, Ahmed (Ahmed)** CTR **; CHARBONNIER,
DOMINIQUE (DOMINIQUE); MORVAN, FREDERIC (FREDERIC); PASHA, D Hussain (D
Hussain)**
CTR **
Subject: Re: URGENT // RE: AR 1-5581126//Etisalat UAE/MC-RRH not reachable
after
It is not needed as you will pick up only one file.
Sent from Samsung tablet
From: IBRAHIM ABD EL NABY, Karim (Karim)** CTR **

To: DAS, Sunil (Sunil)** CTR **; AMAYO, EFOSA (EFOSA); THOTA, Praveen-K
(Praveen-K)** CTR **; MERAD, ABDESSAMAD (ABDESSAMAD); KHEDR, MAHMOUD
(MAHMOUD);
ARORA, Gaurav (Gaurav)** CTR **
Cc: INDIA-WCDMA-CdTSC-TEAM; BERIDY, AHMED (AHMED); ALI, YASSER (YASSER)**
CTR **;
FU, Jian Jun (Nick); ABDEL-HALIM, SAYED (SAYED); EL-FAKHARANY, HISHAM
(HISHAM);
OKASHA, TAHER (TAHER); INDIA-WCDMA-BE-TEAM; WAGDY MANSOUR, AYMAN (AYMAN)**
CTR **;
JACKYRA, GREGORY (GREGORY); Sun, Qi Feng (Qi Feng)** CTR **; IBRAHIM,
MAHMOUD
(MAHMOUD); EL KHOLY, MOHAMED (MOHAMED)** CTR **; EL-MIDANY, AHMED (AHMED);
BIALOBRODA, ROLAND (ROLAND); COPOS, BOGDAN (BOGDAN); TALAAT, REMON (REMON);
DAOU,
CYRIL (CYRIL); KUMAR, NAVNEET (NAVNEET); MAGED, FADY (FADY); GODA, Ahmed
(Ahmed)**
CTR **; CHARBONNIER, DOMINIQUE (DOMINIQUE); MORVAN, FREDERIC (FREDERIC);
PASHA, D
Hussain (D Hussain)** CTR **

after
Hello Sunil,Praveen,
We downloaded the recommended

please
SW, but we can find the file you mentioned,
advise urgently.
Thanks,
-BR,
Karim
M: +971 (0)56-354-4568

Sent: jeudi 12 fvrier 2015 16:50
To: IBRAHIM ABD EL NABY, Karim (Karim)** CTR **; AMAYO, EFOSA (EFOSA);
THOTA,
Praveen-K (Praveen-K)** CTR **; MERAD, ABDESSAMAD (ABDESSAMAD); KHEDR,
MAHMOUD
(MAHMOUD); ARORA, Gaurav (Gaurav)** CTR **; CHEN, WU (WU)
CTR **;
(HISHAM);
CTR **;
MAHMOUD
DAOU,
(Ahmed)**
PASHA, D
after
Karim,
If you have SUMX board, you can use it with UNB software.
If you don't have SUMX, we need that particular file from R&D server. I am
not
able to access R&D server at China.
Let me add R&D lead.
Chen WU,
For your benefit and understanding, here is brief description of the issue.
1.
When
The customer is integrating new MCRRH 900. It came with 2G software.
they integrated, MC RRH was not able to establish L3 connectivity. Since the
customer will use MCRRH in 3G, we need to convert MC RRH into 3G mode.
Current
running software in RRH module is as below.
Package 000
Memory Bank
: 0
Version
: ORIGIN (Running Software)
State
: VALID
------------------------------------------------------------------SW Area Start Address
: 0xF0040000
Add. Package Hdr Addr
: 0xF0040000 (ECR Format)
SW Package Address
: 0xF0040600
SW Area End Address
: 0xF17FFFFF
------------------------------------------------------------------ECR File Header

File Name
: X0O0AZS2.02S
Unit ID
: TRE
Sub-Unit ID
: RRFW60
Date
: 2012-01-13 17:17:08
File Size (bytes)
: 9577769
File Number
: 4700
------------------------------------------------------------------Package Header
SW Package Name
: x0o_azs2.bin
Date
: 2012-01-13 17:17:04
Total File Length
: 13554988 (0x00CED52C)
FCS32 Checksum
: 0xF6B70DBB
Number of Components
: 16
===================================
2.
We need to download x0o_xxc0.ecr
to MC RRH. I could not locate in R&D
server. May I request you to send the file to local team?
3.
I share the procedure to follow as below.
Tools:
(1)
WFTP
(2)
telnet tools
Prepare,
1.
address and
mask as following:
2.
3.

Then execute "ls".
username: newclass
password: nc_tmxda
ftp server
Cmd: ls
Cmd: Select_ALFS_SW
Cmd: reboot
Cmd: Select_SCP_SW
Cmd: swShow 0,-1
Package 000
Regards,
Sunil

To: DAS, Sunil (Sunil)** CTR **; IBRAHIM ABD EL NABY, Karim (Karim)** CTR
**;
AMAYO, EFOSA (EFOSA); THOTA, Praveen-K (Praveen-K)** CTR **; KHEDR, MAHMOUD
CTR **;
(HISHAM);
CTR **;
MAHMOUD
DAOU,
(Ahmed)**
PASHA, D
after
Importance: High
Hello Sunil,
I did same and also did not find the file in x0o_xxc0.ecr
(attached
in the set
the description file)

We do not have Sumx (and will not be able to plan for it) as the Etisalat is
3G
only.
We need your urgent support to deliver the file asap.

Is it mandatory to do it on site or can it be done remotely?
Also, we neeed your confirmation that the global NB SW willnot change at

this
stage,we communicated LR13.3.7 EP1
Waiting your support and feedback the soonest as the team is still on site
waiting
for the file
Thanks
Best Regards
Abdessamad MERAD
Wireless 3G Technical Project Manager
RBC / EMEA
FR
: +33(0)646486904
abdessamad.merad@Alcatel-Lucent.com

Sent: jeudi 12 fvrier 2015 17:15
To: MERAD, ABDESSAMAD (ABDESSAMAD); IBRAHIM ABD EL NABY, Karim (Karim)** CTR
**;
CTR **;
(HISHAM);
CTR **;
MAHMOUD

DAOU,
(Ahmed)**
PASHA, D
after
Hi Abdessamad,
It surprised me when Karim told me that sumx board was not planned. MC-RRH
always
comes with 2G software from factory. It needs to be converted to 3G if it
needs to
be used for 3G.
convert
SUMX board not is only used for 2G+3G but also used to
MC-RRH 2G to 3G 1st time.
Since you don't have sumx, we have to use below procedure to convert 2G to
3G. it
can't be done remotely.
Person should be at site with Laptop.
I requested Chen HU, in copy already to send the file or help us to recover
from
this issue. I will follow up tomorrow morning. It is late night for him now.
Regards,
Sunil
De : MERAD, ABDESSAMAD (ABDESSAMAD)
Envoy : Thursday, February 12, 2015 8:31 PM

: DAS, Sunil (Sunil)** CTR **; IBRAHIM ABD EL NABY, Karim (Karim)** CTR
**;
Cc : INDIA-WCDMA-CdTSC-TEAM; BERIDY, AHMED (AHMED); ALI, YASSER (YASSER)**
CTR **;
(HISHAM);
CTR **;
MAHMOUD
DAOU,
(Ahmed)**
PASHA, D
Objet : RE: URGENT // RE: AR 1-5581126//Etisalat UAE/MC-RRH not reachable
after
Importance : Haute
Hi Sunil,
The feature is GA since last year and I'm surprised this 3G only path
is not
considered by SC, I might not have global view but I see this AS an issue in
the
delivery that need to be addressed asap (on top of our issue)
to
We have in Etisalat 2G site collocated for almost all sites so we need
understand clearly what will be the use of 2G in our 3G only case (target):
o
What is the MOP exactly, connect the MC-RRH to Sumx only ?
o
Connection will be using same fiber as we have to connect the CCM
(MM /
specification provided already by khedr)? Same port on the RRH (cpri?)
o
What are exactly the actions that will be done on the
2G BTS?
What is the impact on 2G BTS of such action, any disruptive impact?
Can all those actions be done remotely?
o
Once the AP is completed on 2G side, we will just have to reconnect to
the CCM
and start 3G only I&C?
o
Please keep in mind a lot of tower sites were RRH should be at 100m
high, so the
fiber position change (2G to 3G BTS) should be done on BTS fiber
end..otherwise
field operation might be very complex
thanks
Best Regards
Abdessamad MERAD
RBC / EMEA
FR
: +33(0)646486904
From: DAOU CYRIL

Sent: 2015?2?13? 14:46
To: DAS SUNIL; BIALOBRODA ROLAND; MERAD ABDESSAMAD; OKASHA TAHER; TURCU
ADRIAN;
LARRETA RAQUEL; SEBIRE SYLVIA; SIDANER ERWAN; URVOY Alexandre; IBRAHIM
MAHMOUD;
HEENS MATTHIEU; YIN Rona; THOTA PRAVEEN-K; LU Wei I
Cc: COPOS BOGDAN; MORVAN FREDERIC; KHEDR MAHMOUD; HELMI OSAMA; MAGED FADY;
METWALLY AMR; JACKYRA Gregory
Subject: TR: URGENT // RE: AR 1-5581126//Etisalat UAE/MC-RRH not reachable
after
Importance: High
Reducing mailing list and adding our Supply Chain and Delops colleagues.
I am really surprised with below issue faced in UAE.

I am even more surprised when I heard that this issue was faced with our
colleagues in Qatar and no action was taken internally in the company to
solve
this issue and avoid it for other projects.
We need to understand the root cause of below issue and tackle it once for
all in
order not to face it again on any other projects in the future.
Dear Supply Chain and Delops folks,
Issue Description:
For Etisalat UAE, we have ordered more than 3000 units of 3G U900 MCRRH that
was
translated into below part number (RMXA09 - 3BK28706CB) in our engineering
catalogue.
Sales Doc.
Material
Item
1011213289
FP_MF02_MAT_ALC 510
MCRRH for U900 (*)
1011213289
3BK28706CB
RMXA09 - MC-RRH 2PAx40-09
515
Description
items2
Bill
log
According to our local technical team and our technical support colleagues,
the
above shipped RMXA09 came only with 2G software from factory whereas we have
ordered it as a 3G U900.
In order to work in 3G (U900), our support is saying that we now need to
visit
each site and upgrade locally a 3G firmware for each RMXA09 that needs to be
converted to 3G.
I will let you imagine the huge workload and hassle we will have to face now
on-site in order to upgrade all shipped RMXA09 (more than 3000 units!!!) in
order
to get the 3G U900 mode!!!!
I urge you to take immediate action to avoid this issue in the future.
The cost of this on-site retrofit will need to be assessed and bared by
WCDMA PU
or SC as a cost of non quality.
Best Regards,
CYRIL DAOU, PMP
SENIOR PROJECT MANAGER
CUSTOMER DELIVERY META
M: +971 562 683 546 (UAE)
M: +33 6 87 66 14 82 (France)
cyril.daou@alcatel-lucent.com
www.alcatel-lucent.com
From: LU Wei I [mailto:Wei.i.Lu@alcatel-sbell.com.cn]

To: WEBER, Hubert (Hubert); HUA, JIANNAN (JIANNAN); DAS, Sunil (Sunil)** CTR
**;
DAOU, CYRIL (CYRIL); CHEN, Eric (Eric)
(MAHMOUD);
GREGORY
(GREGORY); BIALOBRODA, ROLAND (ROLAND); MERAD, ABDESSAMAD (ABDESSAMAD);
OKASHA,
TAHER (TAHER); TURCU, ADRIAN (ADRIAN); LARRETA, RAQUEL (RAQUEL); SEBIRE,
SYLVIA
(SYLVIA); SIDANER, ERWAN (ERWAN); URVOY, Alexandre (Alexandre); IBRAHIM,
MAHMOUD
(MAHMOUD); HEENS, MATTHIEU (MATTHIEU); Yin, Xiuzhe (Rona); THOTA, Praveen-K
(Praveen-K)** CTR **
after
Involve Weber Hubert and PCT leader Hua Jiannan.
@ Hubert
In attached mail of last time, you list several actions to resolve the
RRH900
original SW problem.
All inputs from R&D were available at that time, and these actions expected
to
done by 14w38.
Could you confirm the status of these actions?
BRs
LuWei

To: LU, Wei I (Wei); WEBER, Hubert (Hubert); HUA, JIANNAN (JIANNAN); DAS,
Sunil
(Sunil)** CTR **; DAOU, CYRIL (CYRIL); CHEN, Eric (Eric)
(MAHMOUD);
GREGORY
(GREGORY); BIALOBRODA, ROLAND (ROLAND); MERAD, ABDESSAMAD (ABDESSAMAD);
OKASHA,
TAHER (TAHER); TURCU, ADRIAN (ADRIAN); LARRETA, RAQUEL (RAQUEL); SEBIRE,
SYLVIA
(SYLVIA); SIDANER, ERWAN (ERWAN); URVOY, Alexandre (Alexandre); IBRAHIM,
MAHMOUD
(MAHMOUD); HEENS, MATTHIEU (MATTHIEU); Yin, Xiuzhe (Rona); INDIA-WCDMACdTSC-TEAM
after
++ India L2 team.
Thanks and Regards,

Praveen Thota
+91 96899 18050

To: THOTA, Praveen-K (Praveen-K)** CTR **; LU, Wei I (Wei); WEBER, Hubert
(Hubert); HUA, JIANNAN (JIANNAN); DAS, Sunil (Sunil)** CTR **; DAOU, CYRIL
(CYRIL); CHEN, Eric (Eric)
(MAHMOUD);
GREGORY
MATTHIEU
after
Dear all,
To update:
-
We received the MC-RRH file
Local team is on the way to the site and should arrive shortly
We will let you know the results asap
thanks
Best Regards
Abdessamad MERAD
RBC / EMEA
FR
: +33(0)646486904

To: MERAD, ABDESSAMAD (ABDESSAMAD); THOTA, Praveen-K (Praveen-K)** CTR **;
LU, Wei
I (Wei); WEBER, Hubert (Hubert); HUA, JIANNAN (JIANNAN); DAS, Sunil
(Sunil)** CTR
**; DAOU, CYRIL (CYRIL); CHEN, Eric (Eric)
(MAHMOUD);
GREGORY
MATTHIEU
after
Hi Abdessamad,
As per your message on call invitation ,

problem has
you have mentioned
that the
been resolved with the new software.
Thanks and regards

Gaurav Arora
+91 9503055691
E-mail-g.arora@alcatel-lucent.com

To: ARORA, Gaurav (Gaurav)** CTR **; THOTA, Praveen-K (Praveen-K)** CTR **;
LU,
Wei I (Wei); WEBER, Hubert (Hubert); HUA, JIANNAN (JIANNAN); DAS, Sunil
(Sunil)**
CTR **; DAOU, CYRIL (CYRIL); CHEN, Eric (Eric)
(MAHMOUD);
GREGORY
MATTHIEU
after
Hi Sunil,
Correct, the MC-RRH is reachable and problem solved. Now the team is
performing
the integration of the site.
I will call for a separate meeting for a global review of the case (the
feature we
are implementing is wo. 2G dependency so this should not happen and we
should not
need 2G Sumx / my view)
Thanks a lot for your support
Best Regards
Abdessamad MERAD
RBC / EMEA
FR
: +33(0)646486904

To: MERAD, ABDESSAMAD (ABDESSAMAD); ARORA, Gaurav (Gaurav)** CTR **; THOTA,
Praveen-K (Praveen-K)** CTR **; LU, Wei I (Wei); WEBER, Hubert (Hubert);
HUA,
JIANNAN (JIANNAN); DAOU, CYRIL (CYRIL); CHEN, Eric (Eric)
(MAHMOUD);
GREGORY

MATTHIEU
after
Yes, you don't need sumx board however, you need to upgrade all MC-RRH
before
integration.
Regards,
Sunil
From: MERAD ABDESSAMAD

Sent: 2015?2?15? 18:50
To: DAS SUNIL; ARORA Gaurav; THOTA PRAVEEN-K; LU Wei I; Weber Hubert; HUA
Jiannan
Cc: OKASHA TAHER; KHEDR MAHMOUD; IBRAHIM ABD EL NABY KARIM
after
Hello Sunil/all,
Good news from field, we tested also the commissioning using Sumx as first
step
(to unlock 3G) and it works
Can you please support to answer below field team request:
Can we have simple technical MOP procedure for this action ? to be taken on
the
sites that already on air for 2G & for those new sites that are still not
integrated in order to share this document with the SC teams.
"Dears,
Good news.
Regarding SUMX19" connection to U900 MCRRH900 it worked at site 2309.
Commissioner connected the MCRRH to the SUMX & configured the MCRRH to work
for 3G U900 then connected back to Nodeb it is appearing normally with 3G
Nodeb
individually.
Dear support team,

Can we have simple technical MOP procedure for this action ? to be taken on
the
sites that already on air for 2G & for those new sites that are still not
integrated in order to share this document with the SC teams.
"
thanks
Best Regards
Abdessamad MERAD
RBC / EMEA
FR
: +33(0)646486904
From: LU Wei I [mailto:Wei.i.Lu@alcatel-sbell.com.cn]

Sent: Montag, 16. Februar 2015 03:15
To: MERAD, ABDESSAMAD (ABDESSAMAD); DAS, Sunil (Sunil)** CTR **; ARORA,
Gaurav
(Gaurav)** CTR **; THOTA, Praveen-K (Praveen-K)** CTR **; WEBER, Hubert
(Hubert);
HUA, JIANNAN (JIANNAN)
Cc: OKASHA, TAHER (TAHER); KHEDR, MAHMOUD (MAHMOUD); IBRAHIM ABD EL NABY,
Karim
(Karim)** CTR **; CHEN, Eric (Eric)
after
Hi, all
The key point for MCRRH to work in 3G only mode is the original SW version
(should
be xxc0).
SUMX has the ability to update MCRRH original SW in case the 2G BTS package
include the correct one.
So maybe for some MCRRH which are running in 2G world now, they already have
the
correct version.
Suppose your commission step with SUMX as below

1)
Connect MCRRH to SUMX
2)
configured the MCRRH to work for 3G U900 (how do you configure this?
It's not
needed from R&D's view)

3)
Disconnect from SUMX and connect MCRRH to BBU
The inner action to make MCRRH workable in 3G should be "SUMX update MCRRH
original SW to xxc0".
And this update should happen after MCRRH operational in SUMX side.
The problem is if the 2G side BTS load doesn't include correct MCRRH
original SW,
it won't work.
In summary, if MCRRH's original SW is not xxc0, below two choice are both
OK:
-
use laptop to update via DEBUG port
use SUMX with correct BTS load to update then disconnect
After that, you'd better use swShow to confirm MCRRH load version.
BRs
LuWei
From: WEBER, Hubert (Hubert)

Sent: Monday, February 16, 2015 1:58 PM
To: LU, Wei I (Wei); MERAD, ABDESSAMAD (ABDESSAMAD); DAS, Sunil (Sunil)**
CTR **;
ARORA, Gaurav (Gaurav)** CTR **; THOTA, Praveen-K (Praveen-K)** CTR **; HUA,
JIANNAN (JIANNAN)
Karim
(Karim)** CTR **; CHEN, Eric (Eric); BOUCHARD, HENRI-JEAN (HENRI-JEAN); DAO
DUY,
PHILIPPE (PHILIPPE)

after
All,
the problem with the MC-RRH 900 origin SW is widely known.
Commissioning of MC-RRH900 is documented in IEH523 - Section 301.

The procedure how to check MC-RRH900 origin SW and update it is documented
in
IEH523 - Section 302.
Please see attached link to fetch IEH523 from docushare:

http://docushare.web.alcatel-lucent.com/dsweb/View/Collection-1014646
Beste Gruesse / Best regards / Cordialement
Hubert Weber, PMP

ALCATEL-LUCENT DEUTSCHLAND AG
Thurn & Taxis Str.10
90411 Nrnberg
Telefon: (+49) 911 526 5363
Mobil: (+49) 171 3038349
hubert.weber@alcatel-lucent.com

To: WEBER, Hubert (Hubert); LU, Wei I (Wei); MERAD, ABDESSAMAD (ABDESSAMAD);
DAS,
Sunil (Sunil)** CTR **; ARORA, Gaurav (Gaurav)** CTR **; HUA, JIANNAN
(JIANNAN)
Karim
(Karim)** CTR **; CHEN, Eric (Eric); BOUCHARD, HENRI-JEAN (HENRI-JEAN); DAO
DUY,
PHILIPPE (PHILIPPE)
after
Hi Karim,
Kindly, if there is no other queries about the reported AR, we would like to
close
this AR. Thanks to confirm the same.
Thanks and Regards,

Praveen Thota
+91 96899 18050
From: IBRAHIM ABD EL NABY, Karim (Karim)** CTR **

Sent: Sunday, February 22, 2015 1:39 PM
To: THOTA, Praveen-K (Praveen-K)** CTR **; WEBER, Hubert (Hubert); LU, Wei I
(Wei); MERAD, ABDESSAMAD (ABDESSAMAD); DAS, Sunil (Sunil)** CTR **; ARORA,
Gaurav
(Gaurav)** CTR **; HUA, JIANNAN (JIANNAN)
Cc: OKASHA, TAHER (TAHER); KHEDR, MAHMOUD (MAHMOUD); CHEN, Eric (Eric);
BOUCHARD,
HENRI-JEAN (HENRI-JEAN); DAO DUY, PHILIPPE (PHILIPPE)
after
Hello Praveen,
You can close the AR, thanks,
Thanks,
-BR,
Karim
M: +971 (0)56-354-4568
Resolution
Karim,
You can download directly to you PC.
Server: ftp.lucent.com
Login: nodeb
Password: nodeb22
Path: /MCRRH900/origSW_xxc0
It was confirmed by local team that RRH was reachanble and integrated with
latest
3G original software.
End of Assistance Request 1-5581126
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Assistance Request 1-5581126

MCRRH not reachable after integration of 1st U900 site, all

troubleshooting done from integration and feild team but the

Feb 19- Issues has been resolved , the RRH is

with the proper software .Awaiting

Closed : Solution/Service Provided

Service Request Remote Technical Support

No Change Request is linked to this AR

Abu Dhabi AE - Alcatel-Lucent MENA JLT-

9926DBS WCDMA-AUH : In Service

Emirates Telecommunications Corporation

United Arab Emirates

Karim IBRAHIM ABD EL NABY

Alcatel-Lucent : Open on behalf of Customer

Targets for Restore & Resolve were extended by 16 hours

242895 (OXIA 627085)

Covered Service TS 24x7 (Gold, Wireless Mobile Access)

This request is entitled to service.

Incoming E-mail from Karim (Karim)** CTR ** IBRAHIM ABD EL NABY

(YASSER)** CTR **" <yasser.ali@alcatel-lucent.com>, "ABDEL-HALIM, SAYED

Hello, 9926 DBS-WCDMA

-----Original Message----From: SUPPORT@ALCATEL-LUCENT.COM [SUPPORT@ALCATEL-LUCENT.COM]

GLOBAL WELCOME CENTER

Visit OnLine Customer Support for Contact details

On 10.02.15 21:02, Karim (Karim)** CTR ** IBRAHIM ABD EL NABY wrote:

MCRRH not reachable after integration U900

Emirates Telecommunications Corporation

: ETISALAT ABU DHABI

Showing Investigation and Proprietary logs together in time order

Investigation Log and Proprietary Log

Outgoing E-mail to Karim (Karim)** CTR ** IBRAHIM ABD EL NABY

Thank you for contacting the Alcatel-Lucent Welcome Center.

GLOBAL WELCOME CENTER

Visit OnLine Customer Support for Contact details

Update to Current Summary: Feb 11 : Under Investigation

Update to Current Summary: Feb 11 : Awaiting Receive Log Files / Technical

Update to Current Summary: Feb 11 : This AR has been escalated, This is

We are escalating this AR, Please find below escalation note

MC-RRH not reachable after integration for first U900

2.Activities performed by customer

First New integration

All hardware has been changed, except RRH.

Still alarm is seen as RRH not reachable.

Present issue in this UAE Node B MC RRH seen:

Following are the SW and HW NodeB data:

1) The NodeBs are loaded with UNB1330BC01 ( LR13.3W)

2) The NodeBs HW is d4U 9926 ( eCCM + 2eCEM) + 4 MC-RRH 900MHz

The investigation done so far has showed the following symptoms:

1) From IMT log we have seen the below Errors....

2015-02-11 07:34:59:204:4417C425 497.1142408229 [MsgSeq/37b394b0] OIM

2015-02-11 08:06:26:460:BAAB3B88 524.3131784072 [MsgSeq/37b394b0] OIM

2015-02-11 08:51:40:271:38671BCC 564.946281420 [MsgSeq/37b394b0] OIM

2015-02-11 09:23:15:011:CADB466C 591.3403368044 [MsgSeq/37b394b0] OIM

LOCALCELL/2291 (BTS CELL/0)

+-> Manuf Info ASCII = No CEM or No TX Path or No RX Path

+-> Manuf Info ASCII = No CEM or No TX Path or No RX Path

+-> Manuf Info ASCII = No CEM or No TX Path or No RX Path

+-> Manuf Info ASCII = No CEM or No TX Path or No RX Path

+-> Manuf Info ASCII = No CEM or No TX Path or No RX Path

+-> Manuf Info ASCII = No CEM or No TX Path or No RX Path

+-> Manuf Info ASCII = No CEM or No TX Path or No RX Path

+-> Manuf Info ASCII = No CEM or No TX Path or No RX Path

Incoming E-mail from Karim (Karim) CTR IBRAHIM ABD EL NABY

(YASSER) CTR " <yasser.ali@alcatel-lucent.com>, "ABDEL-HALIM, SAYED

On 10.02.15 21:02, Karim (Karim) CTR IBRAHIM ABD EL NABY wrote:

Outgoing E-mail to Karim (Karim) CTR IBRAHIM ABD EL NABY

From: ARORA, Gaurav (Gaurav) CTR

From: ARORA, Gaurav (Gaurav) CTR