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12:18
Please stay online as all our agents are busy assisting other customers, Your Estimated
wait time is - 2 Minutes andMeanwhile, kindly key in what we can help you with in
brief (1000 characters), And your queue position is - 3
rp
Hello
12:18
rp
Good Noon
12:19
rp
12:19
rp
12:19
Khushbu
Sawant
You are now chatting with Khushbu Sawant and your chat reference ID is
0000BaAY4SA4WVP9. How may I help you today?
12:20
Khushbu
Sawant
12:20
rp
12:20
Khushbu
Sawant
12:20
Khushbu
Sawant
12:20
rp
12:21
rp
12:21
rp
12:22
Khushbu
Sawant
In that case I would request you to contact us when you are in front of TV so that I
can inform you few technical steps to resolve your issue.
12:22
rp
12:23
rp
what is reason
12:23
Khushbu
Sawant
12:24
Khushbu
Sawant
Please tell me the exact message been displayed on TV screen, or if you want we will
arrange installer visit.
12:24
rp
ok
12:24
Khushbu
Sawant
shall I go ahead and raise the complaint for the installers visit?
12:25
Khushbu
Sawant
*Shall I go ahead and raise the complaint for the installers visit?
12:25
rp
12:27
Khushbu
Sawant
12:27
Khushbu
Sawant
Shall I go ahead and raise the complaint for the installers visit?
12:27
rp
12:29
Khushbu
Sawant
Sure.
12:29
rp
12:30
Khushbu
Sawant
I would like to inform that as the Set Top Box is not in warranty so this will be a paid
visit.
12:30
Khushbu
Sawant
It will be charged Rs. 170/- for the service visit and if any replacement is done it will
be charged separately.
12:30
Khushbu
Sawant
12:30
Khushbu
Sawant
12:30
rp
12:30
Khushbu
Sawant
nursing officer mess command hospital southen command, wanowarid pune 411040.
12:31
rp
12:32
last I made with your service they said " currently we are under techanical problem".
rp
12:32
Khushbu
Sawant
12:32
Khushbu
Sawant
12:32
rp
12:33
Khushbu
Sawant
I regret to inform that as your Set Top Box is not in warranty the service visit charges
are applicable.
12:33
rp
Please note the last called your center person name is Ravithi
12:33
rp
12:34
If your saying to pay in option, that mean your service purposfull putting us into the
trouble.
Khushbu
Sawant
As I mentioned there is no issue currently , if you wish I will arrange the installer visit
and service visit charges will be applicable.
12:36
rp
12:36
Khushbu
Sawant
I would request to contact us back when you are in front of the TV.
12:36
Khushbu
Sawant
So that you will be able to follow the technical steps from your end.
12:37
rp
12:37
rp
this is my compliane
12:37
rp
12:38
Khushbu
Sawant
12:38
Khushbu
Sawant
Shall I go ahead and raise the complaint for the installers visit?
12:38
rp
12:38
rp
12:39
Khushbu
Sawant
I regret to inform I will be unable to arrange installer visit if you do not pay for
installer visit.
12:41
rp
12:41