Name : I Putu Adi Saputra

No. : 23
Class : MDK A/2
NIM : 20107023

TASK:
Write a conversation of Giving Direction and Handling Check-out.
(one conversation for each topic)
NOTE:
Please submit the task on time (14.40). Late submission may bring to disqualification.
Thank you.

A. Giving Direction
G: Good Morning, sorry I'm a little bit confused can you help me to find the swimming pool?
B: Good Morning sir, Sure, sir the swimming pool located on a rooftop in the six floor if you
want to go there you can go with lift or staircase sir
G: Thank you for your information, So I want to go to pool with lift
B: Sure, sir, anything else I can do for you sir
G: No, Thank you, that’s enough
B: Alright sir, have a nice day
G: You too
 B. Handling Check-Out

T: Good Morning, Telephone Operator Adi is speaking how may I assist you?
G: Morning, I’m Tom Raider in room 1003, I want to check out now. Could you send
someone to pick up my luggage, please?
T: Sure Mr. Raider. I’ll send someone to pick up your luggage as soon as possible
G: Thank you
T: You’re welcome, sir, Anything else I can do for you?
G: No. thank you
T: Alright sir, if nothing else, thank you very much for calling and have a nice day
G: You too

R: Good Morning, sir, How may I assist You?

G: Yeah, I want to check out now
R: Sure, sir, May I know your name and can I have your room key please?
G: Sure, I’m Tom Raider and this is my room key, room number 1003
R: Thank you, Mr. Raider. Alright Mr. Raider wait a moment please let me call our
housekeeping to check your room first to make sure there is nothing left in your room
G: Sure
Call Housekeeping

R: Thank you for waiting, sir, there is nothing left in your room and there is not consumed in
your minibar is that’s correct sir?
G: Yes that’s correct
R: How your stay with us sir ?
G: Enjoy and comfortable
R: Thank you sir, Now please wait a moment we’ll prepare your bill
G: Sure
R; And this our guest comment sir, would you like to fill it sir?
G: Sure, no problem
R: Well Mr.Raider may i know your next destination for today ?
G: I’ll back to my country and take a rest after my holiday in here
R: Alright sir , Do you have transportation for go to the airport ?
G: Sure i have
R: Alright Sir . This is your bill sir , Would you like to check it first
G : Sure,
Check it

Yeah, there is nothing wrong

R: Alright sir if there is nothing wrong can i have your cash recipt please ?
G: Sure this is my cash recipt and this is my guest comment
R: Alright Sir Thank you, So your deposit is Rp.2.000.0000 and your bill is Rp.1.500.000 , so
we will return Rp.500.000 is that’s correct sir ?
G: Yes correct
R: Alright Mr.Raider this your another Rp.500.000, This is your cash recipt and copy of bill
G: Thank you
R: You’r welcome. Alright Mr.Raider anything else i can do for you ?
G: No Tank you
R: Alright Mr.Raider if you ready go to down stair , I’ll call bellboy
G: Yes please
R: “Bellboy Please”
Alright Mr.Raider he is your bellboy his name is Wayan . Wayan will escort you to the down
stair
G: Oke thanks
G: Alright Mr.Raider, Thank you very much for choosing in our hotel , we would looking
forward to you come again in our hotel and have a safe flight back Mr.Raider.
G: Thank you