HANDLING CHECK IN (WALK IN GUEST)

R : Good evening sir.

Can I help you?
G : Good evening. What the name of this hotel?
R : The name of this hotel is “Rose Hotel”.
G : I think Rose hotel is beautiful name.
R : Thank you
G : You are welcome. Is there any room vacant? 
R : Yes there is. 
G : I want to reserve a room. May I see the room, first? 
R: Of course.
G : I would like room with a bath. By the way, Have you a room looking on the garden ?
R : Yes, I have. Excuse me sir, May I know your name?
G : Yes, I will introduce my self. My name is Mr.Justin Dale. I come from California. I am a Vice President.
R : May I write your telephone?
G :   OK. You can write. 805 963 9171
R : Thank you for your information Mr. Justin.
G : I am staying two nights in this hotel. How much does it cost per night?
R : You must pay Rp. 500.000,- per night
G : OK! May I have meals in this hotel?
R : Of course sir.
G : What’s my room number?
R : Mr. Justin   your room is number 202. This is envelope inside completed with ID card and your breakfast
voucher for tomorrow morning.
G : yes thank you. Will you have our bags sent up?
R : Yes, oue bellboy will escort you to your room now..
G : OK Thanks.
R : Mr. Justin I hope you nice stay with us. If you have some trouble, don’t hesitated to contact us. Please dial
number 103 our reception will help you. Thank you very much
G :   You’re welcome