A.A.

ELIA DILA NAFTALI

21131031 / DIII PHT B

CONVERSATION CHECK IN

B: Good morning mr, mind your head please (sambil buka pintu mobil).
G: Okay.
B: Wellcome to Eldora Boutique Hotel. How may I assist you?
G: I want to check in.
B: Do you have any luggage with you?
G: Yes, I have. It is in the back of my car.
B: Allright mr, wait a moment please. I will take your luggage now.
G: Okay.
B: Thankyou for your waiting (sambil ngecek luggage).
After I checked, you have one suite case and the condition is good. Is that correct?
G: Yes.
B: Well mr, wait a moment. I will take my trolley.
G: Okay.
B: Thankyou for your waiting. Are you ready go to the lobby now?
G: Yes.
B: Allright mr, follow me please .
Mind your step please.
G: Okay.

In the lobby
B: Well mr, this is our lobby. There is receptionist for your registration check in.
Over there, there is rest room, and here this is our lobby sofa, you can waiting here for
your registration, and we also have provided wifi, the username is Eldora Hotel, and the
password is Eldora123. Please take your time .
G: Thankyou.
B: (the bellboy will be preparing the welcome drink for the guest like the cool towel and also
the welcome drink, also the bellboy will put the tagging on the luggage).
R: Please wait a moment and I will check it first.
B: Excuse me, this is your welcome drink and this is the excellent aussie buddy and your
welcome drink I will take here.
G: Thankyou.
B: Well , and for your information this is the luggage tags to confirm your luggage.
G: Thankyou.
R: Well mr, are you ready to go to your room now?
G: Yes.
R: Wait a moment. Bellboy please!
B: Yes , I am.
R: Well mr, he is our porter his name is Surya, he will escort you to your room. Surya
please escort mr to the room, the room number is 305.
B: Well mr, may I have your luggage tags please.
G: Yes.
B: Allright, thankyou and well mr wait a moment please, I will take your luggage.
R: Well mr, thank you so much for choosing our hotel. I wish you have a wonderful day with
us. Have a nice day.
G: Thank you.
B: This way please, well mr are you first time come to Bali?
G: No, one year ago I came to Bali with my family.
B: Are you first time staying at our hotel?
G: Yes.
B: Allright mr, if you don’t mind, may I tell you about our hotel facilities?
G: Sure.
B: Allright, for hotel facilities we have restaurant, spa, and also swimming pool.
In our restaurant, the name is Janger restaurant, the located on the first floor, it open from
7 am in the morning until 10 pm in the evening, you can have a breakfast, lunch and dinner.
And the second one is spa, the located on the second floor, it open from 9 am in the morning
until 8 pm in the evening, you can body massage, pedicure, manicure and sauna in our spa.
 And the third one is swimming pool, the located is near the beach, it open from 7 am in the
morning until 7 pm in the evening, you can swim with your family or enjoy view from the
beach.

G: Okey.
B: Well we arrive in front of your room, this is your room the room number is 305, this is on
the third floor with room number 5.
G: Okey.
B: Allright mr, may I take check it first?
G: Yes, please.
G: Bellboy please…. 3x (ketuk pintu sebanyak 3 kali)