CBT # 253 Corrective Feedback

Introduction
One of the reasons why officers have problem giving feedback is that they don't quite know what to say or how to
say it. They find the situation awkward, particularly when they have to give critical feedback. As a result, problems
are left unaddressed, and they often get even worse. Hence, this course can help officers communicate
performance feedback in a structured, organized way. The structure is simple and powerful, and is a confidencebooster for officers, especially when they need to talk about performance problems with subordinates.

Relevant legislations and references

N/A

Course topics
-

Corrective Feedback Introduction

Why is it Difficult to Give Critical Feedback?
What is a Feedback Model?
How to Give Feedback?
My Toolbox
Assessment

Target group
Maritime officers

Prerequisite
None

Duration
It will take approximately 35 minutes to complete the CBT module. However, this is only the first step in the learning
process. Practical application of the included theory and repeating the CBT module several times is strongly
recommended.

Credits
Green-Jakobsen A/S

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