Chapter 1

Introduction to
Telecommunications

Agenda

Definition
Components
Importance
Requirements
History
Challenge

Definition

Communication
Telecommunication
Data & information
Data communication
Voice communication
Video communication
Multimedia communication

Components

Source (Transmitter)
Medium (Communication Line)
Sink (Receiver)
Communication Networks
Communication Rules (protocol)

Importance
Melding of information systems and
telecommunication
Information at right time and right place
Capturing instant business transaction data
Allowing geographic dispersion of facilities
and people
Internet marketing

Requirements for Voice

Communications Systems

Availability
Reliability
Response time
User friendly
Universal service
Fast
Inexpensive
Others

Requirements for Data

Communications Systems
Availability
Reliability - mean time between failures (MTBF),
mean time to repair (MTTR)
Online and real-time real enough time
Responsive
User friendly interface
Ergonomics
Flexibility and growth

History

Telegraph
Telephone
Computer
Transistor
Large-Scale Integrated Circuits
Satellite

Challenge
Changing technology
Legislative & regulation
Changing business environment

Points to Remember

Definition
Components
Importance
Requirements
History
Challenge

Discussion
What are the basic telecommunication
requirements for establishing an e-business?
How do you keep up with the changing
telecommunication environment for an ebusiness?