Contents

ASDADADADADADAContents
PART ONE Using Operations to Compete
Chapter 1 Competing with Operations

Supplement A Decision Making

18

Chapter 2 Project Management

29

PART TWO Managing Processes

Chapter 3 Process Strategy

58

Chapter 4 Process Analysis

85

Supplement B Simulation

116

Chapter 5 Quality and Performance

123

Chapter 6 Capacity Planning

148

Supplement C Waiting Lines

172

Chapter 7 Constraint Management

183

Chapter 8 Lean Systems

205

PART THREE Managing Supply Chains

Chapter 9 Supply Chain Design

213

Chapter 10 Supply Chain Integration

253

Chapter 11 Location

265

Chapter 12 Inventory Management

279

Supplement D Special Inventory Models

309

Chapter 13 Forecasting

316

Chapter 14 Operations Planning and Scheduling

352

Chapter 15 Resource Planning

391

Supplement E Linear Programming

422

Online Supplements
Supplement F Financial Analysis

Supplement G Acceptance Sampling Plans

467

Supplement H Measuring Output Rates

475

Supplement I Learning Curve Analysis

486

Supplement J Operations Scheduling

493

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