Donye Gilbert

Address: 226 Zion Dr. Smyrna, Delaware 19977

Cell: (302) 241-9809
Email: dgilbert14@students.desu.edu
Objective
Seeking to obtain a position where I may gain knowledge and experience in the field of Mass
Communications while maximizing my customer service experience in a challenging
environment and effectively utilizing my skills and attributes to benefit the organization.
Education
Delaware State University, Dover, Delaware
Major: Mass Communications GPA: 4.0
Concentration: Public Relations and Advertising
Expected, May 2018
Work Experience
Royal Farms Smyrna, DE
September
2015-present
Food Service Associate
Provide exceptional customer service in a fast-paced retail environment
Take necessary steps to meet customer needs and effectively resolve food or service
issues
Prepare quality and satisfactory food items for customers
Payless Shoe Source, Dover, DE
2014-June 2015
Cashier
Provided customer service in a fast-paced retail environment
Assisted customers with locating and selecting merchandise
Performed general cashier functions
Delaware State University Dover, DE
2015-present
WDSU-TV Sports Crew
Scoreboard operator with Daktronics technology
Graphics/design
Instant replay operator
Accomplishments

Delaware State University Honors Program

National Society of Leadership and Success
Presidents Education Awards Program
The National Society of High School Scholars

November

September

Social Events chair for National Society of Leadership and Success

Skills and attributes

Skilled in Microsoft Office Word and PowerPoint; Internet Research; proven ability to
communicate clearly; demonstrated ability to work well in fast paced environment; ability to
build strong customer relationships; adaptable to new environments and a quick learner.
Volunteer
Abundant Life Christian Center, Newark, DE
2011-present
Teachers Assistant
Provide general care and oversight to approximately 12-20 children ages 3-5
Facilitate age appropriate activities
Delaware State University Dover, DE
2014-2014
Volunteer
Cleaned up the community of Georgetown