Scribd Logo
Upload

Welcome to Scribd!

  • Empathetic Listening Starters

    Uploaded by

    api-309594473
    74 views1 page
    Empathetic listening involves asking open-ended questions to understand how someone feels about a situation, restating what they said to confirm understanding, and summarizing the key points to show care for their perspective. Questions probe how an event made them feel initially and currently, ask for details on what occurred and why, seek their thoughts, and restate their position to acknowledge it.

    Original Description:

    Original Title

    empathetic listening starters

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    Empathetic listening involves asking open-ended questions to understand how someone feels about a situation, restating what they said to confirm understanding, and summarizing the key points to show care for their perspective. Questions probe how an event made them feel initially and currently, ask for details on what occurred and why, seek their thoughts, and restate their position to acknowledge it.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    74 views1 page

    Empathetic Listening Starters

    Uploaded by

    api-309594473
    Empathetic listening involves asking open-ended questions to understand how someone feels about a situation, restating what they said to confirm understanding, and summarizing the key points to show care for their perspective. Questions probe how an event made them feel initially and currently, ask for details on what occurred and why, seek their thoughts, and restate their position to acknowledge it.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Empathetic Listening

    How did that make you feel?


    How do you feel now?
    And then, what happened?
    Why?
    What do you think?
    So, youre saying
    [Summarize/Restate.]

    You might also like