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Virtual Approver
Virtual Approver
For any approver, at least one field on the page should change its value (includingapproval action) for
trigger of workflow to next level.4.
SMTP server needs to be configured, otherwise we cannot use email/message option inactivity
directly in the worklist item.5.
If I want to have 2 different pages in my activity, I can achieve that using 2 different steps-say 1 for
approve, other for deny6.
In ARS based workflows, if you untick 'approval active', virtual router doesnt check theARS rules and
request is approved fully as soon as saved. Further, if you tick 'self approval, it means you can
approve your request but subjected to
amount
and
quantity
rules.7.
ARS based workflows ultimately operate on triggerbusinessevent () only internally.However, when we
have requirements which are highly non-uniform in nature w.r.t.routing of our workflow or approver
options, we use the triggerbusinessevent () workflowand customize it through peoplecode.8.
In ARS based workflows, if our requirement is a 3-level workflow (i.e. 3 approvers), wemay keep 4
roles or steps in the ARS and assign 2 roles to 1 of the approvers. This will bea flexible design for
future in case the no. of approvers goes up to 4 say for a differentbusiness unit or route control
profile.9.
The Route Control Queries (mentioned in ARS based workflows) can be studied or testedfrom front
end (Reporting Tools> Query> Query Manager).
TROUBLESHOOTING SOME COMMON WORKFLOW PROBLEMS
1.
Check the Worklist User checkbox in the Workflow tab of the userid inPeopletools>security>user
profiles before proceeding ahead.2.
Check the relevant role & route control profile of the user in case of approval rule setbased
workflows.3.
Worklist item getting transferred but approval page not opening up component's searchrecord OPRID
not getting updated- Check the SQL view query of the search record.4.
How to monitor my workflows(status/level of approval) from front end PeopleTools>Workflow> Monitor
Worklist> Update Worklist Entries.
REFERENCES
PeopleTools 8.44 PeopleBook: Workflow Technology-- End of document --