Jessica Coleman

10410 Count Drive

Saint Louis, Mo, 63136
(314)388-1477
JAC165@hotmail.com

Objective: An interesting position with a growing company

Experience

February, 2008 Beauvais Manor Saint Louis, Mo

To February, 2008 Activity assistant,
• Planning activities for residence
• playing games with residence
• giving residence manicures
• Giving the appropriate snacks to residence who on diabetes
• working in the special care unite with residence

January, 2008 Beauvais Manor Saint Louis, Mo

To January, 2008 Administration assistant
• Office duties
• Office projects

November, 2007 Beauvais Manor Saint Louis, Missouri

To December, 2007 Receptionist
• Answering incoming calls
• making out bound calls
• Transferring calls
• Customer service
• working on projects
• Microsoft word
• Microsoft excel
• Microsoft PowerPoint
• Microsoft out look

November, 2006 A Shear Elegance Saint Louis, Missouri

To June, 2007 Receptionist/shampoo girl
• Scheduling appointments
• answering the telephone
• Assisting clients and cosmetologist

July, 2006 GC service WeldonSprings, Missouri

To October, 2006 High Toll analyst
 • Inbound calls
• Outbound calls
• setting up accounts
• Viewing accounts
• Taking collections on long distance accounts
• Assisting customers with their accounts

Education

2007 Duvardo's Academy 120 Glashop Ln., Saint Louis, Missouri, 63137
Certificate
• Learned great customer service skills
• Learned how to listen to clients
• Learned how to do book keeping of sales and products
• sales
• learned information on products to inform customers about the
products before sales
• learned how to give a client consultation before performing any
services

2005 Riverview Gardens High School 1210 Sheply drive

Diploma
• Business technology team
• record keeping
• personal finance
• advance computer classes
• business law
• Microsoft PowerPoint
• Microsoft word
• Microsoft excel

References: Available upon request