Allayna M.

Yocum
Ay842989@wcupa.edu
Allaynamarie97@gmail.com

Education:
Bachelor of Business Management, May 2019
West Chester University, West Chester, PA

Work Experience:
Lockheed Martin: Intern July 2017-August 2017 & July 2018-August
2019
King of Prussia, PA
Provide customer service to 105 new and 500+ existing clients.
Assist with office management; execute special project requests, and
scheduling.
Promote services to prospective clients, process applications, and
manage 10,000+ database records.

West Chester University: Resident Assistant September 2015May 2018

West Chester, PA

Developed and maintained a sense of unity among residents by

facilitating the development of relationships among residents
Planned and monitored events for residents
Met and counseled residents who were having conflicts or issues and
referred them to the appropriate resource for assistance as necessary
Volunteered for rounds and desk duty of the building to promote the
safety and security of the community

Lake Naomi Club Mountain Top Lodge: Barista

2018
Pocono Pines, PA

July 2014-August

Coffee Shop and Bed and Breakfast attendant

Manage and count cash registered with approximately $1000 in sales a
day
Established and maintained Customer service through serving guest
coffee, and breakfast
Collaborated and worked with Housekeeping and kitchen staff: Wash
dishes, place items in rooms, laundry
Prepared and assisted in guest check in
Lead events such as Kids in the kitchen, pumpkin carving, and catered
parties.

Extra Circular Activities:

West Chester
Golden Rams Society Member
Brother of Phi Sigma Pi

Volunteer Work:

Safe Harbor of Chester County

Chester County Food Bank