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  • Social CRM Toolkit: Conversations

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    Social CRM toolkit conversations, social media analytics and collaboration solutions. Listening, profiling, sharing and co-creating are just a few of the tools in the toolkit.

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    Social CRM toolkit conversations, social media analytics and collaboration solutions. Listening, profiling, sharing and co-creating are just a few of the tools in the toolkit.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    13 views1 page

    Social CRM Toolkit: Conversations

    Uploaded by

    api-27240952
    Social CRM toolkit conversations, social media analytics and collaboration solutions. Listening, profiling, sharing and co-creating are just a few of the tools in the toolkit.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Social CRM Toolkit

    Conversations

    Social
    Social Media Social Collaboration Commerce & Community
    Analytics Applications Solutions CRM Platforms
    Solutions

    Listening Sharing Collaborating Converting Energizing


    Profiling Connecting Co creating Supporting Retaining

    Facebook API
    Radian 6 Social Text Bazaarvoice
    Opensocial Jive
    IM2 Cynapse Salesforce
    API Lithium
    Buzzstream Webstorm Helpstream
    Twitter API

    The Experience Ecosystem


    ashley_andrew@hotmail.com

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