Erik-Andreas Bernard

E-mail Address: sphinx_erik@hotmail.com

Mobile: 0451 270 240
Address: 58 Tweeddale Cct, Drewvale, Queensland, 4116
D.O.B: 4th of November 1997
EDUCATION
- Have completed grade 12 and attained a QCE
- Certificate III in Information, Digital Media and Technology
- Certificate II in Information, Digital Media and Technology
- Certificate II in Business
- Currently studying a Bachelors of Information Technology at Griffith
University
- Stretton State College (2007-2014)
- St. Bernadines Catholic School (2003-2007)
SKILL
- Dedicated to the highest level of customer service
- Excellent ability to multitask and perform many different duties with strong
attention to detail
- Outstanding team player who thrives working in groups
- Organized, prompt and devoted to doing the best job possible every time
- Can diagnose software and hardware problems of a computer
- Will complete delegated task first time, every time with quality
- Large knowledgebase surrounding computer software and hardware
EXPERIENCE
- Proven competent in all units regarding Customer Service in my Certificate(s)
- Worked part time at McDonalds (March 2013-Present)
- Worked as an apprentice tiler at a family business (Bernardos tiling,
December 2012-June 2013)
- Worked part time at an IT store (Computer Shoppe Underwood, March 2012October 2012)
- Worked part time as an IT consultant (Harcourts Calamvale, January 2016present)
- Past experience in retail and looking to gain more
- Large knowledgebase surrounding computer software and hardware
- Able to stick to a task and be focused due to 9 years of playing piano
REFERENCE
Reference name: Zane Sherwood/Ali Odeh/ Yaz Odeh
Relationship: Trainers and managers at Computer Shoppe Underwood
Phone: 07 3161 5835
E-mail: zanman104@gmail.com (Zane)
Reference Name: Daniell Bernard
Relationship: Tiling boss
Phone: 0413 182 253
E-mail: bernardsilingservices@hotmail.com
Reference Name: Patrick McLean
Relationship: Director of All Phone Recycling
E-mail: patrick@allphonerecyclers.com.au
Phone: 0416 222 812 / 1300 762 257

Reference: Managers at Logan Central McDonalds | Phone: 3808 4422

Reference: Harcourts Calamvale | Phone: 3711 2788

About myself:
I am currently 18 years old and hold a provisional license. I have a strong passion for the IT
industry, learning more and more about computers each day. Hopefully I conclude my studies
and graduate from university in 2017. Im a very cheerful and light-hearted person, I laugh
everything off and this is why I think I get along with all my colleagues and co-workers so well.
When it comes to work however, I do everything I am asked to in high regard for the person
who asked me to do it so that they know I complete jobs well and can be counted on. I enjoy a
challenge and if given a problem, will do the utmost to solve it. If given an opportunity, I will
not disappoint.
In my spare time I enjoy playing piano, video games and training martial arts.
I work around 4 hours a week at McDonalds and used to work more however I decided that
fast food wasnt for me and asked for less hours however it is still good fun to work there with
all the friends I gained since starting work, also gaining a slight culinary skill which I can use
as an everyday skill. In my past job I worked the counter serving customers and during my
apprenticeship (which is now finished) and I tiled clients houses with my brother who is the
owner of the business. I also work very flexible hours at a real estate agency where I only
show up if Im needed so I dont ever have to be in the office unless there is a problem.
I graduated from Stretton State College passing OP English and Music; I fulfilled my other QCE
requirements by getting points from various certificates and non-op subjects. Overall I
finished school with 25 QCE points and attained my certificate.
Certificates can be provided among request.