Introduction

An Enquiry letter is a formal letter, written to enquire and get details regarding
something that a person is interested in. It could be written with respect to an item that a
person is interested in buying, a course that a person wants to study, a vacation trip that
a person wants to go on, etc. As the sender of an Enquiry letter needs information about
something, the enquiry letter must mention the contact details of the sender where the
said information has to be sent. It must contain the particulars of the thing enquired
about. It must also list down all the aspects of the thing about which the sender wants
the detailed information.
 

Letters of Enquiry:

These letters are written for asking information regarding the catalogues, prospectus or
brochures, quotation or prices, samples, terms and discounts, availability of goods,
methods of transport, delivery period and deadline etc.

Tips:

Be polite and formal

Introduce yourself and mention your requirements
Ask for detailed information about the product including prices, discounts, terms and
conditions.
Keep the tone friendly and pleasant
Add a courteous closing.

Format of Enquiry letter:

The Format of an Enquiry Letter is as follows –
1. Sender’s address: Include email and phone number, if required.
2. Date: Below address. Leave one space or line.
3. Receiver’s address
4. Salutation (Sir)
5. Subject of the letter
6. Body
Paragraph 1: Introduce yourself and the purpose of writing the letter
Paragraph 2: Detail of the enquiry
Paragraph 3: Conclude / end
 7. Complimentary Closing
8. Sender’s name, signature and designation (if any)
You are interested in taking online classes/tuition from www.studyonline.com, a reputed
provider of online classes in New York. Having found the site’s information inadequate,
write letter for enquiring various details regarding the functioning of the classes that you
intend to avail from. You are Min Ein, Yu Shang, Beijing.

House no-121/32
Bliss Gardens
Yu Shang, Beijing

12 June 2020

Manager Study Online

6/7, Yellow Street
New York- 333333

Sir

Subject: Inquiry about Online Classes

I am pursuing a regular course in Business Management from York University, Beijing

but due to personal reasons I missed a large portion of the course. I have been cheered
to hear that your education establishment is providing online classes for this course and
that there are thousands of satisfied students who are availing your service around the
globe.

First of all, I would like to know the exact way how classes are provided. As I am a part
time worker, I would like to attend the classes only after four in the evening. If that is
fine, next I would like to know what kind of a computer I should have. At present I
have a COMPAQ laptop with camera and headphones, all working. Apart from this, I
have all the notes and other materials for the entire course.

Kindly tell me the course fee and the modes of payment acceptable to you. Can I avail
any provisions for crash courses? Do you also have faculty who can take my classes
after Midnight, Beijing time? I am looking forward to an early reply.
Yours sincerely

Min Ein

Write a letter to the Tours Manager, Ashoka Tours and Travels, Bangalore, seeking
information regarding the tour packages offered by the company. You are Mr. Ajay
Mittal from Chandigargh, Punjab, who is planning to visit all the holy places of South
India with your aged mother and father for a month’s time this September.

1/1, Mittal’s Villa

Rani Bagh – Chandigarh
Punjab – 555555

12 March 2012

Tours Manager
Ashoka Tours and Travels
Kalasipalayam North – Bangalore
Karnataka – 777777

Sir

Subject – Seeking Information about your Tour Packages

I am greatly pleased to be told about your tour agency by a friend of mine who recently
availed your service for a trip to Ootty and Kodaikanal. I am planning to take my aged
parents on to a visit to all the Hindu temples and Churches, especially the Church of St.
Philomina in Mysore and Meenakshi Temple in Madhurai, for a week’s time.

Apart from the holy places, we also wish to visit Thekkadi and backwaters in Kerala
and Ootty in Tamilnadu. Kindly tell me the details regarding the places you cover in
your pilgrim packages. What is your mode of transport. We prefer hygienic buses or
cars with working air conditioners. We would be alright with three star or five star stay
in just a single room with television and cable connection.

We wish to be provided with strictly vegetarian breakfast but welcome fish or chicken
for lunch and dinner/supper. Besides, inform us the details of your charges for stay,
food and travel, all separately. Looking forward to an earliest reply.
Yours truly

Mr. Ajay Mittal

Questions for Practice

1. You are Druv Gupta, 12/B, Ashok Vihar, Delhi. Write a letter of enquiry to Extra
Marks Coaching, 1, Mount Road, Pitampura, enquiring about the courses offered by the
institute, timing, fee, teachers, etc.

2. Write a letter to the Director, Nehru College of Aeronautics, New Delhi, making
enquiries about the Engineering Courses, commencement time, duration of courses, fee,
mode of fee payments, etc. You are Peter Samson/Anne Aggarwal, Mohali,
Chandigarh.

3. You are Meghna/Mohan, the assistant manager of Falcon Ink, Delhi, a leading
manufacturer of ink cartridges for all kinds of printers. As your company is expanding
to the eastern side of India and to Nepal, you wish to enter into a business ties with
Everware, a national distributor with its headquarters in Patna, Bihar. Write a letter of
enquiry to the Zonal Manager of Everware, demanding information leading to the terms
and conditions of their services, payment methods, samples, etc.

4. Write a letter to the Export Manager, Falcon Dye Inc. Tokyo, a leading provider of
dyes for all sorts of cloths, enquiring about the availability of dye in bulk quantity for
which you would like to place an immediate order. You are Abraham Samuel, purchase
manager, Overseas Cotton, Mumbai.