Strategy for Human

Resource Management
Lecture 32

HRM 765
1

Topic
Revision
Lecture 15-30

HRM Process

Lecture 16

Socialization, training and development

Stages of orientation and socialization.
The Purpose of New-Employee Orientation
The CEOs Role in Orientation
The HR managers Role in Orientation
Employee Training

Indicators of need for more training

Determining Training Needs
On-the-job training methods
Off-the-job training methods

Fundamentals of Human Resource

Management 8e, DeCenzo and
Robbins

Lecture 17

Employee Development
What is change and the Change Process
OD techniques include:
survey feedback
process consultation
team building
intergroup development
The Learning Organization

Evaluating Training Programs

Cross-Cultural Training

International Training and Development Issues

Fundamentals of Human Resource
Management 8e, DeCenzo and
Robbins

Lecture 18

Career Stages
Exploration---establishment--mid careerlate career-decline
Holland Vocational Preferences
Three major components
People have varying occupational preferences
If you think your work is important, you will be a more
productive employee
You will have more in common with people who have
similar interest patterns
Holland Vocational Preferences (Six)
Career Choices and Preferences
MBTI personality type.
Fundamentals of Human Resource
Management 8e, DeCenzo and
Robbins

Lecture 19

Performance Management System

The performance management systems need to include:

decisions about who should evaluate performance

what format should be used
how the results should be utilized

The Appraisal Process

Difficulties in Performance Management Systems

Three approaches:
Absolute standards
Relative standards
Objectives
Fundamentals of Human Resource
Management 8e, DeCenzo and
Robbins

Lecture 20
Factors that can Distort Appraisals

Leniency error
Halo error
Similarity error
Low appraiser motivation
Central tendency
Inflationary pressures
Inappropriate substitutes for performance
Attribution Theory
Impression management

Fundamentals of Human Resource

Man
agement 8e, DeCenzo and Robbins

Lecture 21
Creating More Effective Performance
Management Systems

Use Behavior-Based Measures

Combine Absolute and Relative Standards
Provide Ongoing Feedback
Use Multiple Raters
Rate Selectively
Train Appraisers

International Performance Appraisal

Fundamentals of Human Resource
Management 8e, DeCenzo and
Robbins

Lecture 22

Pay
Types of Reward Plans
Intrinsic versus Extrinsic Rewards
Financial versus Nonfinancial Rewards
Compensation Administration

The process of managing a compensation program so that the

organization can attract, motivate and retain competent employees who
perceive that the program is fair.

Job evaluation
Job Evaluation Methods
Ordering method
Classification
Point method
Compensation surveys
Wage Curve/Wage structure

Fundamentals of Human Resource

Management 8e, DeCenzo and
Robbins

Lecture 22

Group Incentives
Individual Incentives
Paying for Performance
piece-rate plans
Gain-sharing
wage incentive plans
profit sharing
lump sum bonuses
Deferred bonuses
Stock options
Hiring bonuses
Perks
Golden parachutes
International Compensation
Fundamentals of Human Resource
Management 8e, DeCenzo and
Robbins

Lecture 23

Employee benefits (Other than pay/wages)

Social security
Old Age Benefit
Domestic Partner Benefits
Health Insurance
Preferred Provider Organizations (Fixed Medical Rate)
The Health Insurance Portability and Accountability Act
Benefits Overview
Benefits that are common at large communications
companies.

Fundamentals of Human Resource

Management 8e, DeCenzo and
Robbins

Lecture 24
Vacation and Holiday Leave
Profit Sharing plans
Disability Insurance Programs
contributory
non-contributory
Social and recreational events,
employee assistance programs,
housing,
tuition reimbursement,
uniforms,
company-paid transportation,
Modular plans:
pre-designed package.
Core-Plus Options Plans
option to select other benefits.
Benefits in different countries
Fundamentals of Human Resource
Management 8e, DeCenzo and
Robbins

Lecture 25
OSHA
Inspection and the inspector
Costs of Accidents
Preventative Measures
Education
Skill training
Engineering
Protection devices
Regulation enforcement
Sick buildings are office environments that contain harmful airborne
chemicals, or indoor pollution.
The Smoke-Free Environment
Repetitive Stress Injuries (Typing)
Injuries resulting from continuous, repetitive movements, such as typing.
Also referred to as musculoskeletal disorders (MSDs).
The most frequent injury is carpal tunnel syndrome, which occurs in the
wrist.
Fundamentals of Human Resource
Management 8e, DeCenzo and
Robbins

Lecture 26

What is stress?
What are stressors?
Positive and negative stress.
Symptoms of stress.(Physiological symptoms, Psychological
symptoms, Behavioral symptoms.
How to Reduce stress?
Type A and Type B Behaviors.
Burnout (Chronic Stress. )
Employee assistance programs.
Wellness programs. (Programs to keep employees healthy;
include smoking cessation, physical fitness, weight control,
etc. )
International Safety and Health (First Aid Box, Vaccination etc.)
Fundamentals of Human Resource
Management 8e, DeCenzo and
Robbins

Lecture 27

Union
Impact of unionization
Labor contracts typically stipulate: (wages, hours, terms and conditions of employment,
limit, managements discretion
Why Employees Join Unions (Higher wages and benefits, Greater job security, Influence
over work rules, Compulsory membership)
Union shops
Agency shops

Collective Bargaining
Objective and Scope of Collective Bargaining (wages, hours , terms and conditions of
employment , grievance procedure )

The

Collective Bargaining Process

Preparation
Negotiations
Agreement
Union ratification
Contract administration
Fundamentals of Human Resource
Management 8e, DeCenzo and
Robbins

Lecture 28

Grievance : A complaint-resolving process contained in

union contracts.
Grievance procedure :A complaint-resolving process
contained in union contracts.
Monitoring
Grievance procedures
Grievance (rights) arbitration
Conciliation and mediation
Strikes versus lockouts
Economic strikes - labor and management cannot reach
agreement before the current contract expires.
Wildcat strikes - unauthorized and illegal strikes that occur
because of worker dissatisfaction during an existing contract.
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Lecture 29
Lockouts - when organizations deny unionized
workers access to their jobs during an impasse.
Union membership: Where have the members gone?
Labor-Management Cooperation
Some unions recognize that they can gain more by
cooperating with management rather than fighting.
Sunshine laws in some states mandate that labormanagement negotiations be open to the public.
Unionized Percentage

18

Lecture 30

Understanding Labor Relations In Pakistan

Labour Rights in the Constitution
Contract of Employment
Termination of Contract
Paid Leave
Other Leave Entitlements
Maternity Leave and Maternity Protection
Equality
Pay Issues
Freedom of association
Before entering a contract the parties must know
INGREDIENTS OF A CONTRACT
Termination of Contract

Lecture 15-30