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Header Data
Released On
Release Status
Component
20.08.2001 22:00:00
Released for Customer
CRM-BTX-BF-CFG Product Configuration
Symptom
You enter a sales order with configuration in the CRM system and send it to the R/3 OLTP system.If
the OLTP system has a Release of >= 4.6B, in the CRM standard system the flag for direct storage of
the configuration is set.That means, in this case the sent configuration is not processed again in
the R/3 system but is stored directly in the respective database tables. In particular, the
configurable material is not replaced with the material variant in this case and the R/3 System does
not evaluate object characteristics whose value was changed by the IPC.
If the function of material variant matching for the orders transferred from the CRM system is
required in the R/3 backend, when you transfer the sales order, the flag for direct storage must not
be set.
Other Terms
IPC, ISA
Solution
If the functions of material variant matching are needed in the R/3 backend for orders transferred
from the CRM, during the transfer of the sales order the flag for direct storage must not be set.
You can achieve this with the attached modification in the CRM system.
Validity
Software Component From Rel. To Rel. And Subsequent
SAP_APPL
46C
46C
BBPCRM
20B
20B
Correction Instructions
Correction Instructions
References
This document refers to:
SAP Notes
847643 Composite SAP Note: Configuration in CRM
556745 CRM: Text items in BOM
533738 VCSD_UPDATE and SCE configuration (IPC)