SMOF CONFIGURATION

Changing the filter settings can lead to data inconsistencies. In particular, make sure that the
previous data is still transferred when you change the filter criteria because otherwise the
non-transferred data becomes obsolete in the CRM System.

Here is a list of specifically known problems and their probable solutions:

 The inbound queue has status 'SYSFAIL', and the system issues an error message
stating that the logical system is not defined in table SMOF_ERPSH: There is no
OLTP site for the logical system the data came from. Solution: Check your system
settings: Is the transfer of data from this system to the CRM System supported? If yes:
use the Administration Console (Transaction SMOEAC) to create a site for this R/3
System. Also check whether BDoc types must be subscribed on this site. In this
context, refer to the Adapter Framework documentation and to the documentation on
the administrations console.

 If the inbound queue hangs in Transaction SMQ2 because of message SMOF176, see
Note 490748 for the solution.