Professional Documents
Culture Documents
Brittany Marie Ayala: Accomplishments
Brittany Marie Ayala: Accomplishments
gov
801-633-0817
Professional Experience
Certified DispatcherState of Utah Department of Public Safety, Salt Lake City, UT August, 2013
Present
Dispatch Radio Operation
Emergency & Nonemergency Call Taking
Receive, Document, and Relay Information to Various Agencies
Prioritize Incoming Calls for Service, Radio Traffic, and Unit Requests
Maintain Composure, Control, and Concentration during High Stress Situations
Enterprise Client Manager/Fulfillment Technician Keystone Enterprise Services, Salt Lake City, UT
July 2008 August 2013
Satellite Broadcast Booking
Special Event Coordination
Client Correspondence & Management
Client Billing & Invoice Processing
Helpdesk Technical Support for Clientele
Service Dispatch & Scheduling
Data Management
Invoice Processing
Satellite Broadcast Monitoring
Machine Operator/Forklift Driver/Chemical Batcher Firestone Building Products, Salt Lake City, UT
June 2007 July 2008
Production Line StartUp & Monitoring
Minor Machine Maintenance & Repair
Licensed Forklift Operations
Chemical Batch Mixing For Production Line
Chemical Truck HookUp & Delivery Monitoring
Reservations Agent/Guest Relations Case Manager InterContinental Hotels Group, Salt Lake City,
UT June 2005 May 2007
Reservation Sales
Guest Relations Case Manager
Customer Retention
Billing & Complaint Resolution
Customer Compliment Documentation & Recognition
Special Services Team, Email Correspondence
Education
Associate of Science Criminal Justice Salt Lake Community College, Salt Lake City, UT 2015