CARLITO ESTOYA RAGONOT JR.

B6 L23 Villa Sofia Subd., Brgy 108 Tagpuro, Tacloban City

mobile# 09069064684 / 09566106957
email: ragonotcarlito86@yahoo.com

OBJECTIVE: To obtain a position in a dynamic company that will utilize my exemplary skills and help
attain company goals.

EDUCATIONAL ATTAINMENT:

EASTERN VISAYAS STATE UNIVERSITY

Bachelor of Science in Business Administration
Major in Entrepreneurial Management
March 2007
Tacloban City

WORK EXPERIENCES:

-PAYOR SPECIALIST
Billing and Collections
Finance Department
Asia Renal Care Phils.IncdbaFresenius Medical Care
Ormoc City
May 2018 – August 2019

 Responsible for performing administrative and technical tasks

 Main function is to submit Billings and conduct Collections to the Payors (PCSO,
PhilHealth, HMO and others)
 Closely monitoring on the Accounts Receivables from Payors
 Proper archiving of Billing and Collections documents
 Provide clear and up-to-date communication to payors in relation to billing and
collections, issues and concerns
 Delegate to team members (Cashiers) and Unit Staff regarding updates and
notices from Payors
 Serve as the middleman between the Company, Partners and the clients
 Prepare Weekly and Monthly Billing and Collections report
 Coordinate with Unit Head and staff in terms of fixed assets management
 Support the Unit Head and Admin staff by auditing fixed assets at the end of
calendar year
 Promote and advocate best practices within the Operations team and
throughout the business
 and perform other related functions
-PARTNER RELATIONS STAFF
Microinsurance Department
Card Pioneer MicroinsuranceInc
Tacloban City, Leyte
September 2016 – December 2017

 Responsible for performing administrative and technical tasks.

For the Claims role, performs the following tasks:
 Receive and evaluate claims
 Verify claims policy coverages
 Pre-assess insurance claims and recommend to head office for approval or
denial
 Consolidate Insurance Agents’ reports and insurance policies
 Maintain effective coordination with partners and clients
For the Encoder role, performs the following tasks:
 Encoding of claims to system
 Assist in encoding all backlogs of the respective branch
 Proper filing of claims documents and insurance policies

 Facilitate on the monthly MicroInsurance Agents’ regular meeting and assisted

on the disbursement of their incentives
 and perform other related functions

-SR. ASSOCIATE
(Energy Australia - BackOffice)
Credit and Collections
WNS Global Services Philippines Inc.
BagumbayanLibis, Quezon City
August 2014 – March 2016

 Responsible for performing administrative and technical tasks

 Assess clients’ electricity and gas accounts if they are eligible for concessions.
Concessions are government subsidy given to the natives in Australia provided
they are experiencing hardship
 Process the account for approval or denial
 Maintain high quality in the assigned workload
 and perform other related functions

-BILLER (ACT department), PRODUCTION SUPERVISOR (R & L Department)

Freight Process Outsourcing Solutions Inc. (former Coredata Inc.)
Palo, Leyte
January 2010 – July 2014
  Responsible for performing administrative and technical tasks
 (Biller)
 Data entry
 Encoding of relevant information from clients’ bills of lading into the company’s
database system
 Maintain high accuracy and in a timely manner.
 Promote efficiency and effectiveness in the assigned workload
 (Production Supervisor)
 Responsible in the implementation of the department’s guidelines and policies
 Supervise the performance of the subordinates
 Assist in achieving the required target of the entire production
 and perform other related functions

-BARANGAY COUNCILOR
Committee Chairman on Finance and Appropriations
Barangay 48-B Hall
Barangay 48-B Tacloban City, Leyte
C.Y. 2010 –2013

 Committee Chairman on Finance and Appropriations

CERTIFICATION/ELIGIBILITIES:

National Certificate III

Bookkeeping
Technical Education and Skills Development Authority (TESDA)
October 2019

Civil Service Eligibility

Professional Level
Civil Service Commission (CSC)
May 2018

Civil Service Eligibility

Barangay Official Eligibility
Civil Service Commission (CSC)
November 2013
CHARACTER REFERENCES:

Lorna Tajonera
Collections Officer / Immediate Supervisor
Asia Renal Care Phils.Inc
Alabang, Muntinlupa City
mobile# 09178692267

Janelle R. Gula
Zone Manager - Visayas
CARD Pioneer MicroinsuranceInc
Makati City
mobile# 09266887242/09088765376

Francis Fermendoza
Team Manager
(ENERGY AUSTRALIA- BackOffice)
WNS Global Services Philippines Inc.
mobile# 09369373122/09336646655

Sandy Agbayani- Ala

Subject Matter- Expert
(ENERGY AUSTRALIA- BackOffice)
WNS Global Services Philippines Inc.
mobile# 09499977993

EdelynBaquero
Project Coordinator
(ACT department)
Freight Process Outsourcing Solutions Inc. (former Coredata Inc.)
09482848146

Hon. Lourdes B. Palo

Barangay Chairwoman
Barangay 48-B, Tacloban City
09185200361/09202067419