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Content Solutions Quality: Program Management

Lean Six Sigma: Yellow Belt


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Problem Statement:
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Additional Notes:
Scope: the magnitude of the project. How much the team is willing to take on,
given time, money and resources
Preliminary plan/Timeline: The timeline and action to be taken by week/month
Team Members: People who will participate in the project . Core team members
are those that meet regularly.

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Translating VOC to Requirements

- SIPOC is a good tool for translating customer requirements into output


requirements and identifying related Key Process Output Variables.
- It is good method of defining the scope of a project

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