SIS Web

Included in this lesson:

Text Searches
In Lesson 1 Basics:

Basic Navigation
Utilities
Highlights
Product Identification
Future lessons are
being developed.

Text Searches
Three Access
Methods allow
searching for part
numbers, words or
phrases entered
into one, or more,
fill-in boxes:
Parts Search
Basic Search
Advanced Full Text
Search

Parts Search
Parts Search looks
at only parts
manuals (parts
identification
documents). It will

locate parts
consists matching
a part number or a
keyword entered
into the fill-in box.
After clicking the
Search button, the
Search Results
page displays the
links to parts
consists pages that
the search found.

Parts Search
No document links
are displayed if the
entered text was
not found. (note in
this example that
WING is part of the
word SWING from the
previous example; but,
was not found)

To search again,
use 1 of 3 links:
Return to Main
Menu (365B
Excavator 9TZ),
Want to search
again? , or use the
Go To drop-down
menu to return to
the Main Menu.

Parts Search
Parts Search will
find a partial word
or number when a
trailing asterisk ( * )
is entered to
replace the end of a
keyword.
In this example,
start* entered into
the fill-in search
box would return
the words start,
started, starting
and any other
words with the first
5 characters of s-ta-r-t.

Parts Search
In this example, the
Keyword phrase
entered into the
fill-in box was
swing bearing;
Parts Search found
those two words
close to each other
(not separated by more
than one word) within

a parts consists
and in a different
order.
This proximity
search feature is
only available
within Parts
Search.
Return to Searches

Basic Search
Basic Search has 3
ways to expand or
restrict its search.
First:
Select the
Information Types.
If no types are
selected, SIS will
select all types
which increases
search time and
number of results.
Basic Search only
displays the Info. Types
available for the
indicated Model.
Hold the Ctrl key down
to select multiple types.

Basic Search
Second:
Enter a Part No.
And / Or any
Phrase or single
word. And means
each text item in
the box above and
below, in any order;
Or means either
item in the text box
above or below.
A multi-word Phrase
in one fill-in box must
be in the same order
as those words in the
document. A trailing
asterisk may be used
in either Phrase box.

Basic Search
Third:
Use the drop-down
boxes in the
Publication Dates
to set the time
frame of when a
document may
have been
published.
Click the Search
button to initiate a
Basic Search.
A search without a
Part No. or Phrase
returns all selected
Information Types
for the indicated
Model and Dates.

Basic Search
The search results
twistees in this
example have been
expanded.
A gray line within
Service Magazine
indicates the
documents above
the line apply
specifically to the
model (9TZ) being
searched and those
below the line are
more generic to
many models.
This gray line is utilized
for several information
types.

Basic Search
The search results
twistees in this
example have been
expanded.
9 Results were
found but only 6
links are displayed
in the left column;
navigation can be
needed to see all
Results. Click one
of the Results links
to display any
multiple Section
links; a Section link
may also have
multiple links
within Information
Available.

Basic Search
Basic Search
permits limited
searches without a
serial number
prefix. Searches
will be limited to
one Information
Type and may take
longer.
For this type of
search use
Advanced Full Text
Search. The Go to
Advanced Search
button is a link to
this more flexible
search method.
Return to Searches

Advanced Full Text Search

Advanced Full Text
Search is very
similar to the Basic
Search with
additional options.
Product ID is Not
Required to initiate
a search.
If a Part No. or
Phrase is known to
appear in a
documents title,
select Search Only
Titles to return
quicker results
than Search All
Text.

Advanced Full Text Search

Advanced Full Text
Search allows
searching using 1,
2 or 3 Serial
Number Prefixes or
without any prefix.
A search may also
be by Sales Model
No.; a trailing
asterisk allows
expanding the
range of Sales
Models (i.e. D10*
would search D10,
D10N and D10R
series; conversely,
entering D10 would not
include D10N or
D10R).

Advanced Full Text Search

Advanced Full Text
Search can search
using the four digit
Component Code
of SMCS (Service
Management Control
System); a trailing

asterisk allows
expanding the
range of codes
(i.e. 310* would return
links to documents
referencing any code
from 3100 through
3109).
See a later SMCS
Code section for more
code detail.

Advanced Full Text Search

When Advanced
Full Text Search
must conduct a
broad search, the
selection of
information types
is restricted.
Without a Sales
Model No. or a
Serial Number
Prefix, or with a
trailing asterisk
after the Sales
Model, only Parts
Identification or up
to 5 other Types
can be selected for
each search
request.

Return to Searches

Last Slide End this presentation