Contents

1
2

3
4

5
6

Purpose.................................................................................................................................. 5
Prerequisites.......................................................................................................................... 5
2.1
Master Data and Organizational Data.............................................................................5
2.2
Roles............................................................................................................................... 6
2.2.1
Defining Queries for Personal Object Worklist (POWL)...........................................6
Process Overview Table......................................................................................................... 8
Process Steps........................................................................................................................ 9
4.1
Creating a Technical Object of Type Machines.............................................................9
4.2
Creating an Internal Repair Order.................................................................................11
4.3
Creating a Purchase Order............................................................................................13
4.4
Confirming the Goods Receipt......................................................................................14
4.5
Entering the Invoice for External Maintenance..............................................................15
4.6
Changing Technical Object............................................................................................17
4.7
Time Recording (211).................................................................................................... 17
4.8
Displaying Planned/Actual Costs...................................................................................19
4.9
Closing the Internal Repair Order - Technically.............................................................19
Follow-Up Processes............................................................................................................ 20
5.1
Period End Closing CO Orders (189)............................................................................20
Appendix.............................................................................................................................. 21
6.1
Reversal of Process Steps............................................................................................ 21
6.2
SAP ERP Reports......................................................................................................... 22
6.3
Used Forms................................................................................................................... 22

Internal Maintenance
Purpose
The business scenario deals with the internal maintenance of a piece of equipment processed by an
employee.

Prerequisites
2.1 Master Data and Organizational Data
A range of indispensable master and organizational data was created in your ERP system in the
implementation phase, such as the data that reflects the organizational structure of your company, as well
as master data that suits its operational focus, for example, master data for materials, vendors,
customers, and so on.
This master data usually consists of standardized SAP Best Practices default values and enables you to
go through the process steps of this scenario.
Additional Master Data (Default Values)
You can test the scenario with other SAP Best Practices default values that have the same
characteristics.
Check your SAP ECC system to find out which other material master data exists.
Using Your Own Master Data
You can also use customized values for any material or organizational data for which you
have created master data. For more information on how to create master data, see the
Master Data Procedures documentation.
Use the following master data in the process steps described in this document:

Service
Service Plant
Master data

Value

Company code

1000

Company Code 1000

Plant

1000

Production Plant 1000

Vendor

300100

Vendor Services

Purchase
organization

1000

Purch. Org. 1000

Person

999203

Schanze

Material

Master / org.
data details

Comments

You can use material with or without

material number for purchase.

2.2 Roles
Use
The following roles must have been installed to test this scenario in the SAP Netweaver Business Client
(NWBC). The roles in this Business Process Documentation must be assigned to the user or users testing
this scenario. You do not need these roles if you are not using the NWBC interface, but the standard SAP
GUI.

Prerequisites
The business roles have been assigned to the user who is testing this scenario.
Business role

Technical name

Process step

Employee
(Professional
User)

SAP_NBPR_EMPLOYEE-S

Assignment of this role is

necessary for basic functionality.

Maintenance
Employee

SAP_NBPR_MAINTENANCE-S

Creating a Technical Object of

Type Machines,
Creating an Internal Repair Order,
Displaying Planned/Actual Costs,
Closing the Internal Repair Order Technically

Purchaser

SAP_NBPR_PURCHASER-S

Creating a Purchase Order

Warehouse Clerk

SAP_NBPR_WAREHOUSECLERK-S Confirming the Goods Receipt

Accounts Payable SAP_NBPR_AP_CLERK-S

Accountant

Entering the Invoice for External

Maintenance

2.2.1 Defining Queries for Personal Object Worklist (POWL)

2.2.1.1

Defining Queries for Goods Receipt (POWL)

Use
The following queries must be defined to test this scenario in the SAP NetWeaver Business Client
(NWBC). You only need these roles if you are using the NWBC interface. You do not need these roles if
you are using the standard SAP GUI.
The queries are necessary to access role specific worklists in the SAP NetWeaver Business Client
(NWBC).
For more information on the creation of queries, see the section Creation of Queries in
Personal Object Working Lists (POWLs) in the Quick Guide to Implementing the SAP Best
Practices Baseline Package (DE) document.

Procedure
Choose the menu path Warehouse Management Receiving Purchase Order.
Business
role

Applicatio
n

Object Type

Variant
Name

Variant
Selection
s

Selectio
n Criteria

Query
Name

Warehouse

Goods

Purchasing

Company

Purchasing

Business
role

Applicatio
n

Object Type

Clerk

receipt

Documents
Ready for
Goods Receipt

Variant
Name

Variant
Selection
s

Selectio
n Criteria

Query
Name

Code:
1000
Plant:
1000

Document
s Ready
for Goods
Receipt_1

Result
You can now process the step Confirming the goods receipt in the scenario Internal Maintenance (193).

2.2.1.2

Defining Queries for Invoicing (POWL)

Use
The following queries must be defined to test this scenario in the SAP NetWeaver Business Client
(NWBC). You only need these roles if you are using the NWBC interface. You do not need these roles if
you are using the standard SAP GUI.
The queries are necessary to access role specific worklists in the SAP NetWeaver Business Client
(NWBC).
For more information on the creation of queries, see the section Creation of Queries in
Personal Object Working Lists (POWLs) in the Quick Guide to Implementing the SAP Best
Practices Baseline Package (DE) document.

Procedure
Choose the menu path Accounts Payable Posting Invoices.
Business
role

Applicatio
n

Object Type

Variant
Name

Variant
Selection
s

Selectio
n Criteria

Query
Name

Accounts
Payable
Accountan
t

Invoice

Purchasing
Documents
Ready for
Invoicing

Company
Code:
1000

Purchasing
Document
s Ready
for
Invoicing

Result
You can now process the step Entering the Invoice for External Maintenance in the scenario Internal
Maintenance for IT Services DE (193).

2.2.1.3

Defining Queries for Service Order (POWL)

Use
The following queries must be defined to test this scenario in the SAP NetWeaver Business Client
(NWBC). You only need these roles if you are using the NWBC interface. You do not need these roles if
you are using the standard SAP GUI.
The queries are necessary to access role specific worklists in the SAP NetWeaver Business Client
(NWBC).

For more information on the creation of queries, see the section Creation of Queries in
Personal Object Working Lists (POWLs) in the Quick Guide to Implementing the SAP Best
Practices Baseline Package (DE) document.

Procedure
Choose the menu path Customer Service Service Processing Service Order. ( Define New Query)
Business
role

Applicatio
n

Object Type

Variant
Name

Variant
Selection
s

Selection
Criteria

Query
Name

Maintenanc
e Employee

Service
Order

Service
Orders

Order
Status
outstanding
:x
In process:
x

Service
Order

Result
You can now process the step Closing the Internal Repair Order - Technically in the scenario Internal
Maintenance for IT Services DE (193).

Process Overview Table

Process step

External
process
reference

Business
condition

Business
role

Transaction
code

Expected
results

Creating a
Technical Object

Maintenance
Employee

IE01

Equipment is
created.

Create an internal
repair order

Maintenance
Employee

IW31

Internal repair
order and
purchase
requisition is
created.

Create a purchase
order

Purchaser

ME21N

Purchase order
for third-party
services and
materials is
created

Confirming the
goods receipt

Warehouse
Clerk

MIGO_GR

Goods receipt
is posted

Entering the
Invoice for
external
maintenance

Accounts
Payable
Accountant

MIRO

Invoice is
posted

Time Recording

211: Time
Recording

See 211
scenario

See 211
scenario

See 211 scenario

Displaying

Maintenance

IW33

Check the

Process step

External
process
reference

Business
condition

Planned/Actual
Costs

Business
role

Transaction
code

Employee

Expected
results
planned and
actual costs

Closing the
Service Order
technically

Maintenance
Employee

IW32

Set the status

Technically
complete.

Settlement
Service Orders

189: Period
End Closing
CO Orders

See 189
scenario

See 189
scenario

See 189
scenario

Closing the
Service Order
Business View

189: Period
End Closing
CO Orders

See 189
scenario

See 189
scenario

See 189
scenario

Process Steps
4.1 Creating a Technical Object of Type Machines
Use
The business object "Equipment" is an individual, physical object that is to be maintained independently. It
can be installed in a technical system or as a part of a technical system.
You can manage all types of device as pieces of equipment (for example, production utilities,
transportation utilities, test equipment, production resources/tools, buildings, PCs).

Procedure
You can use the following style if the SAP GUI and the SAP NWBC descriptions only diverge in the
navigation options. For diverging descriptions, see the examples in the Template Appendix.
1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menu

Logistics Plant Maintenance Management of Technical

Objects Equipment Create (General)

Transaction code

IE01

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role
Business role

Maintenance Employee
(SAP_NBPR_MAINTENANCE-S)

Business role menu

Product Maintenance Management of Technical Objects

Equipment Create Equipment

2. On the Create Equipment: Initial screen, make the following entries:

Field name
Valid On

Description

User action and values

Comment
Enter todays date

Equipment category
3. Confirm your entries with Enter.

4. On the Create Equipment: General data screen, make the following entries:
Field name

Description

Description

User action and values

Comment

Enter text of your choice that

describes the equipment to be
created.

For example,
printer

5. Confirm your entries with Enter.

6. On the Location tab page, make the following entries:
Field name

Description

User action and values

Comment

1000

MaintPlant
7. Confirm your entries with Enter.

8. On the Organization tab page, make the following entries:

Field name

Description

User action and values

Cost Center

1701

Main Work Ctr

SERV01

Comment

9. Confirm your entries with Enter.

If you do not enter 1000 in addition to the main work center, the system issues a message.
Confirm this message with Continue/Enter.
10. Choose Goto Multilingual Texts and enter the following data:
Lang.

Sh Text

EN

Printer

DE

Drucker

11. Choose Back to return.

12. Confirm the Word processing dialog box with Yes.
13. Save your entries and make a note of the equipment number:_______________.
14. Choose Back to return to the SAP Easy Access screen (SAP GUI).
Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home
(SAP NetWeaver Business Client).