Confirmation of Membership

To

Fax Number

From:

We congratulate you on purchasing this new membership with us.

Hilton Worldwide is pleased to welcome you to the Premium Club.

Your complete Premium Club Membership package, containing your

personalized membership card, all the certificates and full details of all of the
participating hotels, will be sent to you in approximately four weeks.

Unless an official receipt is required, this letter serves as a record of

payment, being a total amount of KD 78 (membership price of KD 75
plus shipping & handling charges of KD 3), which has been charged
to your nominated credit card today.

For any requirements you may have, please contact the following
services:

Local Member Services Office

Telephone: +(965) 2264 0091 ♦ Fax: +(965) 2264 0092
Operating hours:
Sun-Thurs 9.00 am – 6.00 pm ♦ Sat 9.00 am – 3.00 pm (Kuwait Timings)

Central Customer Service Office

Telephone: +(971) 4-390-1750 ♦ Email:cs-dubai@clubhotel.com

Central Reservations Office

Telephone: +(971) 4-390-1740 ♦ Email:res-dubai@clubhotel.com

Operating hours: Sat-Thurs, 9.00 am – 6.00 pm (U.A.E. Timings)

Central Facsimile: +(971) 4-390-4526

We look forward to welcoming you to the Premium Club and wish you a
memorable dining experience each and every time!
 Premium Club Membership Agreement
Use of the membership card and/or any of the certificates constitutes acceptance of
the terms and conditions listed herein:

1. Dining and Beverage Benefit (Non-Transferable): Members shall receive

a twenty percent (20%) discount off the total food and beverage bill at
participating outlets, as specified in the Premium Club brochure, for up to a
maximum group size of ten (10) people dining.
Conditions: Only one card per table ♦ Membership Card must be presented at time
of dining in order to receive discount ♦ All food and beverage must be purchased
during the restaurants' operating hours, and ordered from the restaurants' regular
menu, including any and all special menus, attachments, or "clip-ons" and room
service ♦ The discount must be applied when the bill is settled at the
restaurant ♦ The discount shall not be applied to (a) applicable taxes, local fees,
service charges and gratuities; (b) take-away orders, banquet events, private
functions, and pool parties; (c) discounted dining specials, special events or hotel
promotions independent of the Premium Club program (d) one Dirham (AED 1)
promotion at Glasshouse, Hilton Dubai Creek (e) meals taken as part of bed &
breakfast, half-board or full-board package rates and (f) imported alcohols in Egypt
Please note: Members shall be entitled to the Dining Benefit at BiCE, at Hilton
Jumeirah during dinner, excluding Thursday or Friday ♦ Offer valid until 31st May
2010 only
2. Guest Room Benefits (Non-Transferable):
a. Preferred Room Rate: Members shall receive a twenty percent
(20%) discount off the best available rate in any room type ♦ Valid at all
participating hotels except Hilton Kuwait Resort ♦ Discounted rate will
not be applicable upon check-in; reservations must be made in advance
b. Egyptian Nationals Preferred Room Rate: Members of Egyptian
nationality shall receive a ten percent discount (10%) off the local Egyptian
national rates at participating hotels in Egypt
c. Early Check in Benefit: Flexible check in time, not to exceed four (4)
hours before posted time ♦ To be requested when the reservation is made and
subject to availability on the day of arrival
d. Late Check out Benefit: Flexible check out time, not to exceed four
(4) hours after posted time if available ♦ To be requested on the day of
departure and subject to availability
e. In lieu of the Preferred Room Rate, members staying at Hilton Kuwait
Resort will receive the following:
i. Members shall be entitled to enjoy one (1) complimentary lunch
or dinner buffet in Teatro per stay per occupant, for bookings confirmed in a
Standard, Studio or Chalet rooms ♦ Subject to a maximum of two (2) people
staying ♦ Valid at Hilton Kuwait Resort only
ii. Members shall be entitled to enjoy two (2) complimentary lunch
or dinner buffet in Teatro per stay per occupant, for bookings confirmed in a
Presidential or Royal Villa ♦ Subject to a maximum of four (4) people staying
♦ Valid at Hilton Kuwait Resort only

Preferred Room Booking Procedures: All room reservations may be secured

directly through the Premium Club Central Reservations Office at + (971) 4 390
1740/50 or e-mail res-dubai@clubhotel.com for Customer Service in Egypt email at
cs-egypt@clubhotel.com.

PLEASE NOTE: A VALID MEMBERSHIP CARD MUST BE PRESENTED AT CHECK-IN TO

QUALIFY FOR THE SPECIAL MEMBER RATES
Conditions: Valid for single or double occupancy ♦ A maximum of three (3) rooms
can be reserved for the same dates on the Premium Club Members rate and member
must occupy one (1) room ♦ Not valid for bookings made through travel agents or for
group or block bookings ♦ Reservations must be made in advance and are subject to
space availability restrictions ♦ Membership number must be provided at time of
advance reservation ♦ Member rate will not be applicable unless a valid
Premium Club membership card is presented upon check-in

3. Spa Benefit (Non-transferable): Member shall be entitled to a twenty

percent (20%) discount off all Spa services ♦ Valid only at Hilton Dubai
Jumeirah

4. Spa Treatment Benefit (Non-transferable): Member shall be entitled to

enjoy a twenty percent (20%) discount off all treatments at The Spa by Clarins
♦ Valid only at Qasr Al Sharq, Waldorf Astoria Collection and Jeddah
Hilton

5. Health Club/Spa Membership Benefit (Non-Transferable):

a. Member shall be entitled to enjoy a twenty percent (20%) discount off
the membership fee at Hiltonia or The Spa ♦ Valid only at Qasr Al Sharq,
Waldorf Astoria Collection and Jeddah Hilton
b. Member shall be entitled to enjoy a ten percent (10%) discount off the
membership fee at Hilton Lifestyle ♦ Valid only at Hilton Kuwait resort

6. Certificate Booklet: Each member will receive one (1) set of Premium Club
Certificates, valid at the specified hotels, containing the following certificates
with terms & conditions as printed on each certificate:

15 x Cash Certificates
a. 9 x AED 110 Cash Certificates (Non-transferable): Nine (9) Cash
Certificate to the value of one hundred and ten Dirhams (AED 110) each, for full
or part payment of hotel facilities ♦ Valid at participating hotels in U.A.E.
b. 4 x SAR 110 Cash Certificates (Non-transferable): Four (4) Cash
Certificates to the value of one hundred and ten Saudi Arabian Riyals (SAR 110)
each, for full or part payment of hotel facilities ♦ Valid at participating hotels
in K.S.A.
c. 1 x KWD 10 Cash Certificate (Non-transferable): One (1) Cash
Certificate to the value of ten Kuwaiti Dinars (KWD 10) each, for full or part
payment of hotel facilities ♦ Valid at Hilton Kuwait Resort
d. 1 x OMR 11 Cash Certificate (Non-transferable): One (1) Cash
Certificate to the value of eleven Omani Riyals (OMR 11), for full or part payment
of hotel facilities ♦ Valid at Hilton Salalah Resort

Conditions: Only (1) cash certificate may be used per visit ♦ Hotel facilities
include food and beverage, room accommodation or incremental room charges ♦
Valid at any participating food and beverage outlet ♦ Incremental room charges
exclude any services provided by third parties ♦ Standard Dining Benefits will
apply on the balance of the bill

15 x Complimentary Lunch/Dinner Certificates

e. 9 x Complimentary Lunch/Dinner Certificates (Transferable):
Nine (9) certificates to enjoy a complimentary lunch or dinner valid for two (2)
people at specified outlets ♦ Valid at participating hotels in U.A.E. ♦ Lunch
Certificate valid at Hilton Dubai Jumeirah is Non-transferable
f. 4 x Complimentary Lunch/Dinner Certificates (Transferable):
Four (4) certificates to enjoy a complimentary lunch or dinner valid for two (2)
people at specified outlets ♦ Valid at participating hotels in K.S.A.
g. 1 x Complimentary Lunch/Dinner Certificates (Transferable):
One (1) certificate to enjoy a complimentary lunch or dinner, to the maximum
value of ten Kuwaiti Dinars (KD 10) per person, valid for two (2) people at Teatro
♦ Valid at Hilton Kuwait Resort
h. 1 x Complimentary Dinner Certificates (Transferable): One (1)
certificate to enjoy a complimentary dinner valid for two (2) people at Al Maha ♦
Valid at Hilton Salalah Resort
Conditions: Only (1) certificate may be used per visit ♦ Valid for buffet or three
(3) course meal ♦ Excluding beverages ♦ Not valid during the Friday Brunch
except at Hilton Fujairah ♦ Not including applicable taxes service charges and
gratuities

16 x Additional Certificates
i. 1 x Spa Certificate (Transferable): One (1) certificate to enjoy a
twenty percent (20%) discount off Spa services for up to two (2) people ♦ Valid
only at Hilton Abu Dhabi
j. 1 X Culinary Discount Package Certificate (Transferable): One
(1) certificate to enjoy a twenty percent (20%) discount of the Culinary Package à
la Gordon Ramsay ♦ Valid only at Hilton Dubai Creek ♦ Package includes
overnight stay and three (3) course à la carte dinner at Verre by Gordon
Ramsay
k. 1 x Verre Culinary Master Class Cash Certificate (Transferable):
One (1) certificate to enjoy a credit to the value of one hundred Dirhams (AED
100) for part payment of the Verre Culinary Master Class ♦ Valid only at Hilton
Dubai Creek ♦ Use of certificate must be confirmed at the time of booking and
presented in order to redeem benefit
l. 1 x Complimentary Upgrade Certificate (Transferable): One (1)
certificate to enjoy a complimentary upgrade to the next best available room
category for duration of stay ♦ Valid on paid rooms only ♦ Valid only at
Hilton Dubai Creek
m. 1 x Octavia ‘Happy Hour’ Certificate (Transferable): One (1)
certificate to enjoy two (2) drinks for the price of one (1), for all drinks ordered
during ‘Happy Hour’♦ Valid only at Octavia, at Hilton Fujairah Resort ♦ Valid
for redemption only during ‘Happy Hour’, between 4:00 p.m. and 6:00 p.m. ♦
Subject to a maximum of two (2) people per table
n. 1 x Fez ‘Happy Hour’ Certificate (Transferable): One (1)
certificate to enjoy two (2) drinks for the price of one (1), for all drinks ordered
during ‘Happy Hour’♦ Valid only at Fez, at Hilton Fujairah Resort ♦ Valid for
redemption only during ‘Happy Hour’, between 7:00 p.m. and 9:00 p.m. ♦ Subject
to a maximum of two (2) people per table
o. 2 x Two (2) for one (1) Weekend Certificate (Transferable): Two
(2) certificates to enjoy a two (2) nights stay for the price of one (1) night only, at
the best available rate ♦ Valid only at Jeddah Hilton and Hilton Garden Inn
Riyadh Olaya ♦ Valid for a single stay of two (2) consecutive nights on a
Wednesday, Thursday or Friday
p. 1 x KWD 10 Cash Certificate (Non-transferable): One (1) Cash
Certificate to the value of ten Kuwaiti Dinars (KWD 10) each, for full or part
payment of hotel facilities ♦ Valid at Hilton Kuwait Resort
q. 1 x Complimentary Lunch/Dinner Certificates (Transferable):
One (1) certificate to enjoy a complimentary lunch or dinner, to the maximum
 value of ten Kuwaiti Dinars (KD 10) per person, valid for two (2) people at Teatro
♦ Valid at Hilton Kuwait Resort
r. 1 x Complimentary Dinner Certificates (Transferable): One (1)
certificate to enjoy a complimentary dinner, to the maximum value of fifteen
Kuwaiti Dinars (KD 15) per person, valid for two (2) people at Blue Elephant ♦
Valid at Hilton Kuwait Resort
s. 1 x Complimentary Massage Certificate (Transferable): One (1)
certificate to enjoy a complimentary massage for thirty (30) minutes ♦ Valid only
at Hilton Kuwait Resort
t. 2 X Complimentary Hilton Lifestyle Access Certificate
(Transferable): Two (2) certificates to enjoy one (1) complimentary entry to
Hilton Lifestyle for one (1) person ♦ Valid only at Hilton Kuwait Resort
u. 1 x Buy One (1) Get One (1) Free Certificate (Transferable): One
(1) certificate to get the second consecutive night free, when paying for the first
night at the best available rate at Hilton Corniche Hotel Apartments ♦ Valid
for check-in on Friday night only
v. 1 x Buy One (1) Get One (1) Free Certificate (Transferable): One
(1) certificate to get the second consecutive night free, when paying for the first
night at the best available rate, at Hilton Ras Al Khaimah ♦ Valid for
redemption from 1st May ’10 through until 31st August ‘10 only

7. Referral Benefits:
a. Upon submission of the names of a minimum of five (5) friends or
colleagues to be solicited for potential membership, Member shall receive:
1 x Buy One (1) Get One (1) Free Certificate (Transferable): One (1)
certificate to get the second consecutive night free, when paying for the first
night at the best available rate at Hilton Abu Dhabi ♦ Valid for check-in on
Thursday or Friday night only

b. For any one (1) friend or colleague who purchases a membership,

Member shall receive:
1 x Buy One (1) Get One (1) Free Certificate (Transferable): One (1)
certificate to get the second consecutive night free, when paying for the first
night at the best available rate, at Hilton Baynunah ♦ Valid for check-in on
Friday night only

Conditions: A maximum of only (1) certificate each per member per membership
term

TERMS & CONDITIONS

(i) Acceptance: Use of the membership card constitutes acceptance of the terms and conditions listed
herein.
(ii) Membership Card: The membership card is the property of the issuing agent and must be
returned upon request; valid until the expiry date featured on the membership card, which shall be one
year after initial purchase date; has no cash value and does not guarantee any dining reservation.
(iii) Membership Benefit Conditions: All benefits are subject to availability; valid seven days a week,
unless otherwise specified, excluding Black Out Dates below; valid until the expiry date featured on
the membership card and may not be used in conjunction with any other promotional offers, discounts,
loyalty programs, coupons or vouchers. Membership discounts exclude applicable taxes, local fees,
service charges and gratuities.
(iv) Black Out Dates: All benefits shall not be valid on the following dates:
a. Black out dates in UAE, Oman and Kuwait: Valentine’s Day, Christmas Eve,
Christmas Day, New Year’s Eve, Eid and Mothers Day.
b. Black out dates in Egypt: Public holidays, Feasts, Easter, Eid, Christmas and New
Year.
c. Black out dates in Saudi Arabia
 i. Jeddah Hilton and Qasr Al Sharq (for Room Benefits): Eid holiday week, (for
F&B Benefits): Ramadan Iftar in the Banquet room).
ii. Madinah Hilton (for Room & F&B Benefits): Eid holiday weeks, Ramadan,
and Hajj
(v) Transferable and Non-Transferable Benefits:
A. Transferable: Benefits may be used by the Member or by a Member’s guest. The Member/
Membership Card need not be present at time of guests’ use of the benefit.
B. Non-Transferable: Benefits may be used only by the Member and upon presentation of their valid
Membership Card. Proof of identification may be required by Hotel.
(vi) Certificates: Only one (1) set of certificates per Member per membership term. Hotels
must be notified of the intended use of certificates at the time of advance reservation. Certificates are
valid seven (7) days a week , unless otherwise specified, up to the expiration date printed on said
certificates and such validity will not be extended; may not be used in conjunction with any other
promotional offers, discounts, loyalty programs, coupons or vouchers; and have no cash value. Cash
Certificates are Non-transferable and not including applicable taxes, local fees, service
charges and gratuities.
(vii) Modification (Hotel/Restaurant & Benefit Changes): At the time of going to print, all
hotels detailed in the membership collateral are participating hotels within the membership program.
Participating hotels/restaurants may cease to honor benefits without prior notice. Benefits may also be
subject to change without prior notice. Wherever possible, Members will be kept updated on all such
modifications. Members can also verify restaurant participation & benefits by calling Customer Services.
Membership Program marketing agent declines any responsibility for any such modification.
(viii) Currency Exchange: All amounts listed in US$ may be charged/calculated in local currency
using current rates of exchange.
(ix) Lost/Stolen Membership Materials: All lost or stolen certificates will not be replaced. Lost or
stolen membership cards must be reported to Customer Services. A processing fee of US$ 20.00 will be
charged for each replacement membership card, which will be issued with the same expiration date as
the previously issued card.
(x) Cancellations: Cancellation of Membership will be honored up to ten (10) days from the date of
issue, but no refund will be issued until the membership card and all certificates have been returned
unused to a Customer Services Office. Refund amount will be excluding shipping & handling charges.
(xi) Limitation of Liability: In no event shall the owners, operators, franchisors or licensors of any
hotel that may accept the benefits of membership herein, or any of their affiliated or subsidiary
companies, or their directors, agents, managers, or employees, or the proprietor or the marketing agent
of the Membership Program (hereinafter collectively “Protected Parties”) be liable for any indirect,
special or consequential damages; and without limiting the generality thereof, including any loss, cost or
damage to, or suffered by, the Member or others, arising from defects, negligence, delays, failure of
performance or non-performance, including all claims, demands, obligations, liabilities, indebtedness,
breaches of contract, breaches of duty or of any relationship, liability for acts, omissions, misfeasance,
malfeasance, damages of every type, nature or kind suffered by Members or others, resulting from the
action, or inaction of the hotel or its agents or employees in connection with the Benefits provided to
Member herein. In the event of a breach of any of the provisions hereof by any Protected Party, the
extent of any liability of any such Protected Party shall be limited to the amounts paid by Member as a
subscription for membership in the marketing program.