Professional Documents
Culture Documents
EDUCATION
APPLICABLE SKILLS
Software Support
-Coordinate with clients to augment user interface ability
The objective is to act as an intermediary between the User and the System. Clarify discrepancies
involving computer systems that interfere with company progress, and make the computer
experience as seamless as possible for the User.
Hardware Management
-Manage all aspects of maintaining computer hardware
The objective covers a full spectrum: Repairing any faulty hardware, Consulting for upgrades,
maintaining extended lifespan of hardware, replacing obsolete units, and managing Network
Connections.
IT Knowledge
Stability
Virus Removal, Spyware Removal, Performance Enhancement, Data Integrity/Backup, Network
Management, Software Updating, Windows Expertise, Microsoft Office Support.
Performance
Hardware maintenance, Hardware replacement/upgrading, Cable management, Network support,
Data Organization.
Security
Virus/Spyware Protection, Operating System updates, Firewall protection, Data Encryption.
PROFESSIONAL EXPERIENCE