LAL BAHADUR SHASTRI INSTITUTE OF MANAGEMENT, DELHI

Two Year Full- Time Post Graduate Programme in Management

Trimester - I

Course Code: 1107 Course Title: Organizational Behaviour I

Academic Session: 2009-10 Instructor: Prof. Bindu Chhabra

COURSE OBJECTIVES

Organizational effectiveness depends largely on its ability to manage the human

behaviour. A proper understanding of organizational dynamics and the various
management concepts is essential for every manager. The objective of this paper is to
familiarize the students with basic management concepts and behavioural processes
that are at work in an organization.

Upon completion of this course, the students should be able to:

 Explain and apply principles of organization theory

 Identify individual and organizational practices for managing workplace stress
 Understand group dynamics, and specifically the way individuals within a group
work together to attain certain goals
 Explain relationship between attitudes and job satisfaction
 Explain how major personality attributes predict behavior at work
 Explain how perception affects the decision making process

 Understand organizational culture and managing change in organizations

 Describe and apply the principles of organizational behavior to developing

effective relationships with others in workplace

COURSE CONTENTS
Module No. Session Topic

I 1 Introduction to OB and Management Principles

1.1 Conceptual Framework
1.2 Challenges and Opportunities for OB
1.3 Managerial Implications
1.4 Evolution of Management Principles
1.4.1 Scientific Management Theories
1.4.2 Human Relations Approach
1.4.3 Systems Approach

Readings:
Koontz, H. & Weihrich, H. (2005): Chapter 8, pp. 199-219

Robbins, S. P.; Judge, T.A.; Sanghi.S (2009): Chapter 1

II 2-3 Foundations Of Individual Behavior

2.1 Biological Characteristics
2.2 Ability
2.3 Learning
Readings:
Fundamentals of OB. Slocum,J.W.& Hellriegel, D (2007)
Chapter 13 pp.364-388

Robbins, S. P.; Judge, T.A.; Sanghi.S (2009): Chapter 2

Pp 46-75
Case
Professional Sports: Rewarding and Punishing the Same Behavior.
OB by Robbins (2009). Pp 73

III 4-6 Personality and Values

4.1 Determinants of Personality
4.2 Traits of Personality

4.3
Personality Attributes influencing OB
4.4 Importance and Types of Values
4.5 Values across cultures
4.6 Transactional analysis
Readings:
Robbins, S. P.; Judge, T.A.; Sanghi.S (2009): Chapter 4,
Pp 108-153.
Luthans, F. (2008). Organizational Behavior. Chapter 5
Pp. 125-156.
Article Review:
 The Sales Personality? By Skyler, Heather. In
Business.
Mar 2008, Vol. 31. Issue 3, pp 46-47

IV 7-9 Perception and Individual Decision Making

7.1 Factors Influencing Perception
7.2 Attribution Theory
7.3 Frequently Used Shortcuts
7.4 Impression Management and Employee
Impression Management Strategies
7.5 Individual Decision-making
Readings
Fundamentals of OB. Slocum,J.W.& Hellriegel, D (2007)
Chapter 12 pp.338-362

Robbins, S. P.; Judge, T.A.; Sanghi.S (2009): Chapter 5, pp

154-189
Article Review
What’s Holding Women Back? By Wellington, S; Kropf, M.B. &
Gerkovich, P.R. Harvard Business Review. June 2003. pp.18-19.

V 10 Attitudes and Job Satisfaction

10.1 Types of attitudes
10.2 Theories of Attitudes
10.3 Attitude Surveys
10.4 Job Satisfaction

Readings
Robbins, S. P.; Judge, T.A.; Sanghi.S (2009): Chapter 3,
Pp 79- 106
Case
Albertsons Works on Employee Attitudes. OB by
Robbins. (2009). Pp. 101.

VI Self Study Commitment

Determinants of Commitment
Work Environment & Organizational Commitment
Readings:
Tushman, M.M., O’Reilly, & Nadler, D. A. (2005);
Chapter
6, pp. 406-425

VII 11-12 Group Dynamics

11.1 Types of Groups
 11.2 Stages of Group Development
11.3 Group Structure
11.4 Group Decision Making
11.5 Individual versus Group Decision Making
Readings
Robbins, S. P.; Judge, T.A.; Sanghi.S (2009): Chapter
9, pp 308-345
Article Review
The Hawthorne Experiments by Frederick J.
Roethlisberger. Classic Readings in OB.3rd ed. By J.
Steven Ott. Sandra Parke, Richard B.Simpson. Pp.142-150

VIII 13 Work Teams

13.1 Difference between Groups and Teams
13.2 Types of Teams
13.3 Creating Effective Teams

Readings
Robbins, S. P.; Judge, T.A.; Sanghi.S (2009): Chapter
10, pp 346 -377
Article Review
Critical Success Factors for Creating Superb Self-
Managing Teams by Ruth Wageman Classic Readings in
OB. 3rd Ed. By J. StevenOtt., Sandra Parke, Richard B.
Simpson. Pp.285-296

VIII 14-15 Organizational Structure

14.1 Organizational Designs
14.2 Emerging Design Options
14.3 Difference in Organizational Structures

Readings:
Robbins, S. P.; Judge, T.A.; Sanghi.S (2009): Chapter16,
Pp 562-597

Cases:
 The Honda Case: Designing for Quality.
Managing Quality through Teams. by Lawrence
J. Miller. Pp.201-206
 Salomon: Fundamentals of OB. Slocum,J.W.&
Hellriegel, D (2007) pp.93-94

IX 16-18 Power and Political Behavior

16.1 Forms and sources of Power
16.2 Consequences of Using Power
16.3 Influence Tactics used in Organizations
 16.4 Political Behavior in Organizations
16.5 Political strategies and Tactics
16.6 Implications for Managers
Readings
Robbins, S. P.; Judge, T.A.; Sanghi.S (2009): Chapter
14, Pp 490 -527
Case:
The Politics of Backstabbing. OB by Robbins (2009) pp.522
Dress for Success. OB by Robbins (2009) pp.521

X 19-20 Conflict and Negotiation

19.1 Nature of conflicts
19.2 Causes of Conflicts
19.3 Conflict Handling Styles
19.4 Negotiation in Conflict Management
19.5 Stages of Negotiation
19.6 Negotiation Strategies
19.7 Influences on negotiation Strategies
19.8 Negotiation across Cultures

Readings
Fundamentals of OB. Slocum,J.W.& Hellriegel, D (2007)
Chapter 9 pp.246-275

PEDAGOGY
It will be a judicious mix of lectures, case analysis & discussion, article reviews,
assignments & presentations by the students.

EVALUATION

The course will be evaluated on the following basis: End-Term Examination: 60 Marks

Internal Assessment: 40 Marks

Internal Evaluation:
Attendance & Class Participation: 10 Marks
Unannounced test/quiz : 5 Marks
Article Review : 5 Marks
Live Projects (Group) : 10 Marks
Exercises and Caselets : 10
Marks

READINGS
Koontz, H. & Weihrich, H. (2005). Management A Global Perspective.
New Delhi: TMH

Luthans, F. (2008). Organizational Behaviour (11th ed.). New Delhi: McGraw-Hill: Singapore.

McShane, S.L.; Glinow, M.A.V. & Sharma, R.R. (2008). Organisational Behaviour. 4th Ed. Tata
McGraw-Hill New Delhi.

Mullins, L.J. (2007). Management and Organisational Behaviour. 7th Ed. Pearson Education.

Pareek, U. (2008):Understanding Organizational Behaviour, 2nd Ed. Oxford Higher Education.

Pierce, J.L. & Gardner, D.G. (2007). Management and Organisational Behaviour. 2nd Ed.
Cengage Learning.

Robbins, S. P. Judge, T.A. Sanghi, S (2009). Organizational Behaviour, 13th ed.. New Delhi:
Pearson Education

Slocum, J.W. & Hellriegel, D. (2007). Fundamentals of Organizational Behavior. New Delhi:
Cengage