Training And Development

Learning is not a spectator sport. -

D. Blocher

Once a new employee has been appointed to a business, it is likely that they will receive
induction training in order to help them settle into the new job. This induction training covers
the basics of the new employee’s job, as well as the background details and the history of the
business (e.g. number of employees and the range of products).

However, training is not limited to the new employees of a business. Training courses are likely
to be targeted at all employees in the business at various stages in their career (e.g.
management training courses, training on how to use new machinery and technology).

There are many reasons for the extensive use of training across the workforce of a business:

1. Training can improve employee productivity.

2. Training can create a multi-skilled, flexible workforce.

3. Training can increase the levels of job satisfaction and

motivation of the employees.

4. Training employees increases the chances of their

promotion.

Training can be classified as either ‘on-the-job’ or ‘off-the-job’.

‘On-the-job’ training involves the employees receiving their training at the place of work (using
such techniques as work-shadowing, apprenticeships, and mentoring).

‘Off-the job’ training involves the employees attending courses away from their workplace (e.g.
at local colleges, conference centres and universities).

OTHER TYPES OF TRAINING INCLUDE:

“Sitting next to Nellie” – task demonstrated then trainee undertakes task

Coaching – trainee taken through step by step by trainer

Job Rotation – trainee learns tasks in different departments/jobs

Self-paced/distance learning – trainee receives resources and works on their own

It is also imperative that all training courses that are attended by employees are evaluated in
order to determine if the training course provides value for money for the business. This
evaluation is often carried out by asking the employees to complete short questionnaires and
provide feedback to the H.R.M. department.