Ryan Mead

Mobile Phone: 719-650-1935

Address: 4964 Castledown rd, Colorado springs, CO 80917
E-mail: ryan_m0@yahoo.com

SKILLS SUMMARY

I am a hard worker who possesses many different skills. My education in Computer

Science gives me excellent knowledge of all office software. I have over fifteen years of
experience working with the public in customer service orientated jobs. I have over ten years of
sales experience. I have over eight years of call-center experience. I am a great investment for
companies, because I have a track record of long and loyal service with all of my employers.

WORK EXPERIENCE

Cruise Consultant
March 2002 - present
Carnival Cruise Lines | Colorado Springs, CO

Travel, Inbound Consumer Sales

At Carnival Cruise Lines I provide my knowledge, as a cruise expert, to consumers who

wish to cruise with Carnival. It is my job to search through the mountains of information, so as to
provide the best possible vacation experience for our guests. Computer and problem solving skills
are used on a regular basis in my occupation. I have found that my superior organizational and
database skills provide me with an edge in services our consumers needs.

HONORS & AWARDS

• Admiral's Club - for continuous sales performance - 2005, 2006, and 2007
• Circle of Excellence - for top 10 producer - 2005

Independent Contractor
February 2002 - March 2002
Value Added Communications Inc. | Houston, TX

Computer Hardware

As an independent contractor with VAC, I facilitated the Removal of inmate phone

systems from Colorado Department of Corrections facilities and maintenance on new VAC PBX
systems.

A Colorado Department of Corrections security check was required.

Sales associate
June 2001 - March 2002
Kmart Corp | Pueblo, CO
 I ran Sporting goods and electronics, gained experience in customer service, and assisted
in loss prevention.

Sales Associate
September 1995 - May 2001
Kmart Corp | Colorado Springs, CO

I ran Sporting goods and electronics, gained experience in customer service, and assisted
in loss prevention.
EDUCATION

Bachelors of Science in Computer Science

9 1996 - 5 2001
University of Colorado at Colorado Springs

I studied Software Engineering, Mathematics, Technical Writing, Aeronautics,

Astronautics, Anthropology, Sociology, and Physics.

High School diploma

3 1991 - 5 1995
Florence High
REFERENCES

SPC. Wayne Drinnen

Former supervisor
719-313-2038
drinnenwayne8@gmail.com
Professional and personal

Kevin Thomas
Coworker at Carnival Cruise Lines
719-896-0242
kmtirish@gmail.com
Professional

Andrew Juhauz
Office Manager
719-597-2393
Lolths@aol.com
Personal