Factors responsible for increasing

significance of management

1. Globalization
2. Technology
3. Workforce Diversity
4. Corporate restructuring
5. Increased employee expectations
6. Employee Education
7. Information
8. Consumer movements
Managerial Roles
Interpersonal roles
1.Figurehead role
2. Leader role
3. Liason role
Informational Roles
1.Monitor role
2.Disseminator role
3.Spokesperson role
Decision Role
1. Entrepreneurial role
2. Disturbance handler role
3. Resource Allocator role
4. Negotiator role
Evolution of Management
Thought
• Scientific Management
• What is scientific Management
F.W.Taylor
a) Shovelling at Bethlehem Steel company
b) Metal cutting at Midvale steel company

 Main features of scientific Management

1. Separtion of planning and doing
2. Functional foremanship 8 persons ( 4 planning /4 doing)
3. Job Analysis (Time, motion, fatique)
4. Standardisations ( tools, period, cost of production)
5. Financial incerntive
6. Mental revolution
Principles of SM

• Development of true science of

work
• Scientific selection and training
of workers
• Equal division of work (mgt and
workers)
• Co-operation
Classical Theory- Henry
Fayol
1. Division of work
2. Authority and responsibility
3. Discipline
4. Unity of command
5. Unity of Direction
6. Subordination of individual interest to general interest
7. Remuneration of personnel
8. Centralisation
9. Scalar chain
10. Equity
11. Stability of Tenure of personnel
12. Order
13. Initiative
14. Espirit de-corps
Human Relations school
(Elton Mayo)
1. Illumination Experiment
2. Relay Assembly Test Room ( 6
women workers)- length of working
day, rest pauses, fequency and
other physical conditions
3.Bank wiring Observation Room ( 14
Men)
4. Mass Interviewing Program