RMA for Internal Order

1) Responsibility : PO Super User

--- Make Requisition for return item & quantity using Requisition (Localized screen)

--- Requisition Type should be Internal Requisition and Type of indent is Revenue

      and Key-in all details and save.

--- System will generate Requisition number

--- Approve requisition.

--- Submit Request : Create internal Orders

2)      Responsibility : OM Super User

--- Run Request : Order Import

--- Open Order Organizer Screen

--- Key-in Order Source = Internal

                and Order Reference = Internal Requisition Number

            --- Click find

--- System will generate Order Number

--- Open the order in sales order form. Book the order

--- Allocate the lots.

---Apply the taxes.

3)      Responsibility : OM Sales User

--- Open Shipping Transaction form

--- Put Order Number and go to find

--- Launch Pick Release

 --- (Request will Run : Pick Selection list Generation)

--- Re-search on delivery id basis

--- Go to Delivery Tab

--- Press Ship Confirm

--- Click Interface : Run (Interface Trip Stop SRS ) put Delivery ID as input

4)      Responsibility : PO Super User

--- Open Receipt (Localized ) Form

--- Go to new

--- Search on basis of internal requisition

--- Put context value = India RMA Receipt

and RMA Type = FG Return  in  DFF

            --- Tick the line in lines screen

            --- Put locator and sub inventory

            --- Click lot serial button

            --- Allocate lots

            --- Repeat for all lines

            --- Save

            --- Receipt number will generate

            --- Request will Run and You can view it: Receiving Transaction Processor

--- Request will Run and You can view it: India Receiving Transaction Processor for Deliver

5)      To check Receiving Details

--- Receiving Transaction Summary (Against Receipt Number)