A

PROJECT REPORT
ON
CUSTOMER SATISFACTION SURVEY AND PERCEPTION
ABOUT TATA MOTORS
CUNDUCTED AT
METRO MOTORS ,AMBALA CANTT.

IN THE PARTIAL FULFILLMENT OF THE REQUIREMENT OF DEGREE PROGRAM

OF
BACHELOR OF BUSINESS ADMINISTRATOR
(SESSION 2008-11)

UNDER THE SUPERVISION OF SUBMITTED BY

Mr. RAJESH YADAV SANDEEP KUMAR

ASSISTANT MANAGER 1208150

MM INSTITUTE OF MANAGEMENT

MAHARISHI MARKANDESHWAR UNIVERSITY

MULLANA – 133207 HARYANA