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Mitchell Wold

1131 14th Street N.


Fargo, ND 58102
Mitchell.Wold@ndsu.edu

Enterprise Rent-A-Car
Hector International Airport
2801 32nd Ave. NW
Fargo, ND 58102

November 30, 2010

Dear Enterprise Community,

I am pleased to announce that the sales improvement plan that I have been working on these past
few weeks for Enterprise has now been completed.

In this plan, you will find the three main objectives for the plan, which are to increase the overall
sales revenue, obtain better customer satisfaction, and change vehicle inventory. Following this is
the methods section, which will explain certain techniques on how to achieve these objectives .
Enterprise has been struggling for the past couple of years and has been on the lower end of the
competition. With this plan, we hope to set the company in a better direction and provide better
service to our customers.

This plan will require an adequate amount of funding in order to be successful, but with the right
resources, these actions will be well worth the cost. I am confident in the future of Enterprise and I
am excited to see the outcome in the coming months. If you have any questions regarding this
business plan, please don’t hesitate to contact me. Thank you!

Sincerely,

Mitchell A. Wold

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