Where Managers Work

Management
Management
Functions
Functions

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OOrg
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Management Functions (cont’d
 • What Managers do

Mintzberg

• Informational Roles: Ways the manager receives and transmits information (e.g., attend
workshop)

• Interpersonal Roles: Establishing and maintaining interpersonal relations (e.g., mentor,

discipline)

• Decisional Roles: Deal with decision making (e.g,. conflicts)

Mintzberg’s Managerial Roles
Traditional
Traditionalmanagement
management
Decision
Decisionmaking,
making,planning,
planning,and
andcontrolling
controlling
Communications
Communications
Exchanging
Exchangingroutine
routineinformation
informationand
andprocessing
processing
paperwork
paperwork
Human
Humanresource
resourcemanagement
management
Motivating,
Motivating,disciplining,
disciplining,managing
managingconflict,
conflict,staffing,
staffing,
and
andtraining
training
Networking
Networking
Socializing,
Socializing,politicking,
politicking,and
andinteracting
interactingwith
withothers
others
Allocation of Activities
by Time
 Allocation of Activities
by Time

• Contributing Disciplines to the OB Field

• Psychology

• Sociology

• Social Psychology

• Anthropology

• Political Science