Professional Documents
Culture Documents
Case Questions
Case Questions
2. Should Ritz Carlton remain at “A”? What should be its intended positioning?
(mark “B”?)
3. If “B” is far from “A”, how should the communication shift? (see Exhibit 3)
Exhibit 4: POSITIONING OF RITZ-CARLTON MILLENIA SINGAPORE
Business
• Grand Hyatt
• Four Seasons
Marina Mandarin • • Shangri-La
Value-for-Money Upmarket
Pan Pacific • • Inter-Continental
Westin Stamford •
Oriental •
Leisure