Operations Management

Origins

 Industrial revolution Late 1700s

 Scientific management Early
1900s
 Human relations/Human Resources 1930s -
 Management science Mid-
1900s
 Computer age 1970s
 Environmental Issues 1970s
 Time-Based Competition 1990s
 Supply chain Management 1990s
 Electronic Commerce 2000s

 Operations management is an area of business concerned

with the production of goods and services,
 Improve modeling skills with spreadsheets and simulations
 Involves the responsibility of ensuring that business operations are
efficient in terms of using as little resource as needed, and effective in
terms of meeting customer requirements,
 Operations Management aims to increase the content of
value-added activities in any process,
 The systematic direction and control of the processes that transform
inputs into finished goods and services. The inputs are transformed at
operations into outputs,

 Understand basic operations problems and approaches for solving

those problems,

Inputs  Transformation  Output