Company Profile: Research Report On Online Share Trading

Research Report On Online share trading
COMPANY PROFILE
OVERVIEW
Bahubali is one of the leading financial intermediaries supporting its clients trading needs for
Equties, futures, options, and other financial instruments across an array of market sectors,
including trading in commodities
Bahubali is a registered member of the Bombay Stock Exchange Limited & Multi
Commodity Exchange of India Limited having its registered corporate office in Bhilai,
Chhattisgarh
The entire team of Bahubali has a high sense of commitment and they try to deliver the best
possible services in this industry
At Bahubali a team of qualified, dedicated and experienced professionals undergo training

thoroughly.
Driven by dedication, determination, efficiency and effectiveness, the vision of Bahubali

Financial Services private Limited is to be a preferred financial service provider enabling wealth
creation for there Clients.
SERVICES
RCET, BHILAI -1 ”mba2009-2011”

 Equity
Broking
 Commodities trading(MCX)
 Portfolio management services
 Mutual fund services
 Personal finance advisory services
EQUITY BROKING
Bahubali is the member of The Stock Exchange, Mumbai and

offers equity broking services both in cash as well as derivatives
segment. Apart from investing the clients can also undertake day
trading in both the segments.
The bahubali group has tied up with independent research houses

having wide experience in identifing attractive investments/trading opportunity in equity market.

COMMODITY TRADING
Bahubali is a member of MCX Limited. Clients of Bahubali have
privilage to trade in Bullions, Energy complexs, Ferrous and non Ferrous
metals, Crude, Agri commodities and all other commodities for which
contracts are available for trading in MCX. Physical deliveries can also be
taken in case of some commodities.
PORTFOLIO MANAGEMENT SERVICES
Portfolio management services is meant for those clients who want to

be free from day-to-day decision making. Client is informed about day to
day changes that are taking place in his portfolio On our part efforts are
made to bring high returns to the customers on their investments. All the
decisions relating to investment & its disposal is taken by our team of
experienced professionals.
MUTUAL FUNDS
In the last few years mutual funds have created a lot of interest among
the investors. Mutual Fund is an instrument of investing money.
Nowadays,
bank rates have fallen down and are generally below the inflation rate.
Therefore, keeping large amounts of money in bank is not a wise option,
as in real terms the value of money decreases over a period of time.
One of the options is to invest the money in stock market. But a common

investor is not informed and competent enough to understand the

intricacies of stock market. This is where mutual funds come to the rescue.
We at bahubali are marketing associates of all leading Mutual Fund
companies in India. We help the investor choose right mutual fund scheme at the right time.
ADVISORY SERVICES
Bahubali deliver advisory services to a cross-section of

customers. The service is backed by a team of dedicated and
expert professionals with varied experience and background in
handling investment portfolios. They are continually engaged in
designing the right investment portfolio for each customer
according to individual needs and budget considerations with a
comprehensive support system that focuses on trading customers'
portfolios and providing valuable inputs, monitoring and managing
the portfolio through varied technological initiatives. This is made
possible by the expertise we have gained in the business over the years.

CHAPTER-
1
CHAPTER-1

Introduction and Design of the study
Introduction:
India is a developing economy. Its prospering in all spheres. Share Market is a

compelling determinant of the economy and the financial situation of a country.
Ever since the liberalization, privatisation and globalisaton, the foreign investment in our
country is booming. Share Market is a clear indicator of the developing trend prevailing in our
country.
Statistics reveal that the trade volume has been increasing continuously,
coupled with the ups & downs which is a nature of share trading.
We are living in an interlinked world. With growing volume of trade, it has

become a necessity that people are aware of the intricacies of the web world
SENSEX the benchmark indicator of share trading has more than tripled ever since on-
line share trading commenced. It has become imperative to be a participant of this mode of
trading.
Recently, the crisis in the financial market resulted in global inflation. The
share market was a clear indicator of the prevailing price
Statement of the problem:

Share trading is a way for faster earning and losing money. In the recent years, a volatile
market could be witnessed. In the desire to earn money in a quick manner, more and more
people have ventured out into share trading. Lack of awareness of many investors have made
them loose lakhs of money in the Stock Market. Wise play by many others have made them earn
in crores.
At such a time, it would be interesting to know the attitude of the players and the conditions
in the market. A survey about investors and the share market in such a time would be educative
to tomorrow’s investors. It could also lead to improvements in the conditions prevailing in
BHILAI City that would facilitate increase in the share trading.
Several website provide information about the stock market. They educate people about
share trading and guide them through each step. On-line share trading has become so common.
Still, many of them are unaware of the intricacies involved in share trading.
Our Finance Minister P. Chidambaram is always optimistic when it comes to the role of the
stock markets in the economy. Quite often, we hear that the markets are down or they are in an
upbeat.
Conditions being such, it is necessary to take stock of the market activity and the
awareness of the investors in our town.

Objectives of the Study:

1. To understand the attitude of the on-line share traders in bahubali.
2. To measure the effectiveness of broking sites in bahubali.
3. To conduct an enquiry among the share trading public in bahubali about
their experience with broking sites.
4. To suggest some improvements in these sites if need be.
5.To understand the depth up to which the on-line share traders are clear
and aware of on-line share trading
Literature Review

“ Marketing management 12e-Analysing consumer markets” by Philip Kotler states

that perceptions are more important than reality and it affects the consumers actual
behaviour.Perception is defined as the process by which an individual selects,organizes,and
interprets information inputs to create a meaningful picture of the world.
“Online stock trading in India: An empirical investigation”

In 2007,Nidhi walia and Ravinder kumar’s research report examined the investor’s
preference for traditional trading and online trading, investor’s perception on online trading and
comparing current usage of online trading and offline trading. This study reveals that out of
every 100 investors only 28 trade online, which points out a question as why investors were not
able to realize the importance of technology in stock trading.
Online trading has gained momentum from just 0.5% of total traded volumes 5 Years
back, which now accounts for 5% of the total trading volume of approximately Rs 14000 Cr on
NSE. Over the past 2 years, the value of all trades executed through internet on NSE has grown
from less than Rs 100 cr in June 2003 to over Rs 700 Cr in June 2005.
The major findings of the study are that Indian investors are more conservative, they do
not change easily and indian traditional traders still choose brokers for trading ,whereas net
traders are more comfortable with online trading for its transparency and complete control of the
terminal.
Understanding and managing customers perceptions

In September 2009, “Effective executive” special edition speaks about understanding
customers perception to get a distinctive competitive advantage in the market.
Internet trading in India ,Dalal street journal’s stock market book, which highlights the
introduction to online trading, advantages and disadvantages of it and value added services
provided by online trading service providers.

Trading:
Trading is defined as buying and selling shares in stock exchange. There are two types of
trading i.e. Online trading(via internet) and Offline trading(via broker or call).
Online Trading:
Online trading refers to trading via the internet .The onset of online trading changed the
traditional value proposition of trading ,allowing online brokers to supply investors with rich
,interactive information in real time including market updates ,investment research and robust
analytics. The result is an integrated trading experience that combines execution with interactive
analysis shown by the growth of the online customer community from a mere 23000 average
trades on NSE per day in a year 2000 to over 52000 average trades in 2002.
Advantages of Online trading :
1 Time:
Customers can trade online with a real time basis and buying and selling of shares
happens with a press of a button.
2 Flexibility:
Customers can modify the placing orders according to the market movements.
3 Standardized Procedure:
When the order is accepted by the exchange ,it will give pay-in and pay-out dates and
customer can easily expect the cash or shares to be credited to his account.
4 One stop shop:
Bank statements and transaction statements can be viewed at the click of a button.

5 Informed Research:
Service providers carry stock analysis like intraday and EOD(End of day) technical
charting which helps the customer to make right choices
6 Flexibility of timing
Customers can place orders before start of a trading session.
Disadvantages of Online Trading:
1 Limited Knowledge:
In online terminal, investor can’t get customized expert advice, whereas in offline
the broker gives suggestions according to investors strategy (i.e. short term or long-term)
2 Brokerage is high compared to offline.
3 Privacy is less due to hacking scandals
4 Transactional errors due to technical problems
Value added services
1 Trading in shares
1 Spot Trading: When an investor is looking at an immediate liquidity option .
‘Cash on spot’, money is credited to his bank a/c the same evening and not on the
exchange pay-out date. This money can then be withdrawn from any of bank ATMs.
2 BTST: Buy today and sell tomorrow is a facility that allows investor to sell
shares even one day after the buy order date ,without investor having to wait for the receipt
of shares into his demat a/c.

3 Trading on NSE/BSE: Through some of the service providers, we can trade on

both NSE and BSE
4 Margin Trading :Investor can trade an intra-settlement trading up to 4 times of
the investor’s available funds ,wherein investor take long buy/short sell positions in stocks
with the intention of squaring off the position within the same settlement cycle.
2 Investing in Mutual funds: Some of the major service providers bring the same
convenience while investing in Mutual Funds as well as Hassle free and paperless investing.
Once the investor place a request for investing in a particular fund, there are no manual
process involved .Investor’s funds are automatically debited or credited while simultaneously
crediting or debiting investors unit holdings.
3 Derivatives:
Futures: Through online trading service providers, one can trade in index and stock
futures on the NSE. In futures trading, investor takes buy/sell positions in index or stocks
contracts having a long contract period of up to 3 months.
Options: Through online trading service providers ,one can trade in index and stock
options.
4 IPO’s Online: Investors could also invest in Initial Public Offers(IPO’s) online without
going through the hassles of filling any application form/paperwork. They can get in-depth
analysis of new IPO’s issues (Initial Public Offerings) that are likely to hit the market and
analysis on these. IPO calendar ,recent IPO listings, prospectus/offer documents ,and IPO
analysis are also provided.
5 Other services: Displaying indices of major world markets, nifty futures, daily share
prices of all scrip’s ,monthly and yearly highs/lows of share prices are listed, technical charts of
intraday and EOD(End of Day) are also provided. Company profiles, breaking news and
snapshots of latest developments in the market are displayed in the website.

The major internet service trading providers in the Indian markets are Religare, HDFC,
ICICIdirect, Share khan and India bulls. The major comparative analysis parameters taken by
customers are a/c opening charges, brokerage and annual charges.

BAHUBALI FINANCIAL SERVICES PVT. LTD
FAX SHEET
Name of the client – ……………………………………………………………….
Client Code - ……………………………………………………………………….
Address – ……………………………………………………………………………
Date of Birth – ……………………..
Telephone No. - …………………. Mobile No. ………………..
Brokerage Structure - ……………………………….
Pan No. – ………………………….
Driving Licence -…………………………..
Voter ID card -…………………………….
Ration Card -………………………………..
Passport -……………………………………..
Bank Details –
(a) A/c No.-…………………………… (b) Bank Name –IDBI BANK
(c) Branch Address –
Demat Account –
(a) Dp Name –IDBI BANK (b) Dp Id –

(c) Client Id –
Spouse Details –

(a) Name - (b) Pan No. –
(c) Date of Birth - (d) Occupation –
Research Methodology:
Research is a systematic search for pertinent information on a specific topic. Research is an
art of scientific investigation. According to Clifford Woody, Research comprises defining and
re-defining the problem, formulating hypothesis or suggesting solution, collecting, collecting,
organizing and evaluating data; making deductions and reaching conclusions; and at last
carefully testing the conclusions to determine whether they fit the formulated hypothesis
Research Design
A Reseach design is an arrangement of conduction for collection and analysis of data in a

manner that aims to combine relevant to a research purpose with economy in procedure. The
research designs adopted for the study are analytical in nature.

Scope of the study:
It would be helpful to take stock of the prevailing trend of the investor public in any city.
This study is aimed at collecting information from the share investing public of BHILAI with
respect to Online-share trade.

Limitations of the study:
The objective of this study is to understand the conditions prevailing among the investing
public. Considering the cost involved, time factor and lack of awareness of efficient data
gathering techniques and tools for analysis, all the online-share trading public may not be
covered. It may not be possible to arrive at the exact value of the findings

Tools used for Analysis:
The tool employed here is Percentage Analysis. The total of the data collected under one
factor are summed up and their percentage is calculated. Suppose we consider 10 factors with 5
attributes for each factor. Each attribute is given ranks. The values are added and the percentage
for each attribute is calculated. These values are used for analysis. This is Percentage Analysis.

CHAPTER-
2

CHAPTER - 2
THEORY OF SHARE MARKET
Stock Exchange :- A common platform where buyers and sellers come together
to transact in stocks and shares. It may be a physical entity where brokers trade
on a physical trading floor via an "open outcry" system or a virtual environment.
Electronic Trading :- Electronic trading eliminates the need for physical trading floors.
Brokers can trade from their offices, using fully automated screen-based processes. Their
workstations are connected to a Stock Exchange's central computer via satellite using Very Small
Aperture Terminus (VSATs). The orders placed by brokers reach the Exchange's central computer
and are matched electronically.
Stock Exchanges in India :- The Stock Exchange, Mumbai (BSE) and the National
Stock Exchange (NSE) are the country's two leading Exchanges. There are 20 other regional
Exchanges, connected via the Inter-Connected Stock Exchange (ICSE). The BSE and NSE allow
nationwide trading via their VSAT systems.
Index :- An Index is a comprehensive measure of market trends, intended for investors

who are concerned with general stock market price movements. An Index comprises stocks that
have large liquidity and market capitalisation. Each stock is given a weightage in the Index
equivalent to its market capitalisation. At the NSE, the capitalisation of NIFTY (fifty selected
stocks) is taken as a base capitalisation, with the value set at 1000. Similarly, BSE Sensitive
Index or Sensex comprises 30 selected stocks. The Index value compares the day's market
capitalisation vis-a-vis base capitalisation and indicates how prices in general have moved over a
period of time.
Stock :- The word stock simply refers to a supply. You may have a stock of T-
shirts in your closet, or a stock of pencils in your desk. In the financial market, stock refers to
a supply of money that a company has raised. This supply comes from people who have given
the company money in the hope that the company will make their money grow.
A market is a public place where things are bought and sold. The term "stock market" refers
to the business of buying and selling stock. The stock market is not a specific place, though

some people use the term "Wall Street"—the main street in New York City's financial district—
to refer to the U.S. stock market in general.
Why Companies issue stock :- If a company wants to grow—maybe build more

factories, hire more people, or develop new products—it needs money. It could get a loan
from a bank. But then it would owe money. By issuing stock, a company can raise money
without going into debt. People who buy the stock are giving the company the money it needs to
grow. Not every company can issue stock. A business owned by one person (a proprietorship) or
a few people (a partnership) cannot issue stock. Only a business corporation can issue stock. A
corporation has a special legal status. Like a school, its existence does not depend on the people
who run it. Under the law it is separate from the people associated with it, and has special legal
rights and responsibilities as well as its own unique name.
Why People Buy it :- Owning stock in a company means owning part of that
company. Each part is known as a share. If a company has issued 100 shares of stock, and
you bought one, you own 1% of that company. People who own stock are called stockholders, or
shareholders.
Stockholders hope the company will earn money as it grows. If a company earns money, the
stockholders share the profits. Over time, people usually earn more from owning stock than from
leaving money in the bank, buying bonds, or making other investments
Funny fractions :- In April 2002, all stock exchanges in the U.S. began trading
their stocks in dollars and cents.
For instance, the price of a particular stock might go up $1.10. This means that the price of a
stock increased $1.10 over its previous price. If a share of stock had been worth $10, it would
now be worth $11.10. This is different from the earlier system, when stocks were traded in
fractions based on 1/8th. If a stock worth $10 went up 1 and 5/8ths, it meant that the stock had
risen $1 plus 5/8ths of a dollar in price, or a total of $1.62. In other words, if each share had been
worth $10 previously, it would now be worth $11.62. But why divide each dollar into eighths
when it could simply be divided into hundredths—a hundred pennies, to be exact? It's because

the U.S. dollar is a relatively new kind of currency. When the stock market opened at the end of
the eighteenth century, prices were based on the Spanish dollar, which is divided into eighths.
Bears and Bulls :- Bears are cautious animals who don't like to move too fast. Bulls are
bold animals who might charge right ahead. An investor is said to be "bearish" if he or she
believes the stock market will go down. A "bearish" investor will buy stock cautiously. A
"bullish" investor believes the market will go up. He or she will charge ahead and put more
money into the market. An investor can be bearish or bullish about a particular kind of stock.
Likewise, the term "bear market" describes a time when stock prices have been falling on the
whole. A "bull market" is a period when stock prices are generally rising.
Capital market Segment – Primary And

Secondary
Broadly , the comprises of two segments – the new issue market which is commonly
known as primary market and the stock market which is known as secondary market.
Primary
A primary offering, such as with a corporate bond, means you are buying it
directly from the issuer, at par value, usually. A secondary market is where you sell or
buy existing issues. I.E. If you bought a bond last year, now need to get your principal,
you can sell it in the secondary market. You may not get par value. If rates are up since
you bought the bond, then you will likely have to sell it at a discount to be able to get rid
of it. If rates have fallen since you bought it, you could get a premium for it.
Secondary
The market where securities are traded after they are initially offered in the primary market.
Most trading is done in the secondary market. To explain further, it is trading in previously
issued financial instruments. An organized market for used securities. Bombay Stock Exchange

(BSE), National Stock Exchange NSE, bond markets, over-the-counter markets, residential
mortgage loans, governmental guaranteed loans etc
Secondary Market refers to a market where securities are traded after being initially offered
to the public in the primary market and/or listed on the Stock Exchange. Majority of the trading
is done in the secondary market. Secondary market comprises of equity markets and the debt
markets. For the general investor, the secondary market provides an efficient platform for
trading of his securities. For the management of the company, Secondary equity markets serve
as a monitoring and control conduit—by facilitating value-enhancing control activities, enabling
implementation of incentive-based management contracts, and aggregating information (via
price discovery) that guides management decisions.
ABOUT STOCK MARKET:

A stock market or equity market is a public market (a loose network of economic transactions,
not a physical facility or discrete entity) for the trading of company stock and derivatives at an
agreed price; these are securities listed on a stock exchange as well as those only traded
privately.
The size of the world stock market was estimated at about $36.6 trillion US at the beginning of
October 2008.[1] The total world derivatives market has been estimated at about $791 trillion
face or nominal value,[2] 11 times the size of the entire world economy.[3] The value of the
derivatives market, because it is stated in terms of notional values, cannot be directly compared
to a stock or a fixed income security, which traditionally refers to an actual value. Moreover, the
vast majority of derivatives 'cancel' each other out (i.e., a derivative 'bet' on an event occurring is
offset by a comparable derivative 'bet' on the event not occurring). Many such relatively illiquid
securities are valued as marked to model, rather than an actual market price.
The stocks are listed and traded on stock exchanges which are entities of a corporation or mutual
organization specialized in the business of bringing buyers and sellers of the organizations to a
listing of stocks and securities together. The stock market in the United States is NYSE while in
Canada, it is the Toronto Stock Exchange. Major European examples of stock exchanges include
the London Stock Exchange, Paris Bourse, and the Deutsche Börse. Asian examples include the
Tokyo Stock Exchange, the Hong Kong Stock Exchange,the Bombay Stock Exchange and the
Karachi Stock Exchange. In Latin America, there are such exchanges as the BM&F Bovespa and
the BMV.

CHAPTER-
3
CHAPTER-3
Analysis and Interpretation
The data collected from the customers were systematically applied and
they are presented as tables under various headings in the following pages. They

are also arranged in such a way that a detailed analysis can be made so as to
present suitable interpretations for the same.
TABLE -1
TABLE SHOWING AGE GROUP OF RESPONDENTS
S.NO Age No. of Respondents Percentage

1. Below 30 years 15 75%
2. 30 – 50 years 3 15%
3. Below 50 years 2 10%
Total 20 100%
The above table indicates that out of the total number of respondents, 75% of the
respondents were below 30 years of age, 15% of the respondents were between 30 years and 50
years and 10% of the respondents were above 50 years of age.
It shows that majority of the respondents were below 30 years
TABLE -2
TABLE SHOWING THE GENDER RATIO OF THE RESPONDENTS
S. No Gender No. of Respondents Percentage

65
1. Male 13
2. Female 7 35
TOTAL 20 100
The above table indicates that out of the total respondents, 65% of the
Respondents were Male and 35 % were Female .
TABLE- 3
EDUCATIONAL QUALIFICATION
S. No Qualification No. of Respondents percentage

1. School level 0 0
2. Diploma 3 15
3. Under graduate 10 50
4. Posr graduate 7 35
TOTAL 20 100
The above table shows that out of 20 respondents, 0 %have school level
education, 15% having Diploma, 50% of them Under graduates and 35% of them hold
Post Graduate level of education.
TABLE - 4
INCOME

S. No Income No. of Respondents percentage

1. Below 10000 P.M 2 10
2. 10000 – 20000 pm 3 15
3. 20000 – 30000 P.M 7 35
4. Above 30000 P.M 8 40
TOTAL 20 100
The above table indicates that out of the total respondents, 10% of the respondents had an
income below Rs. 10,000 per month, 15% of the respondents had income in the range of Rs.
10,000 and Rs. 20,000, 35% of the respondents had income in the range of Rs. 20,000 and Rs.
30,000 and 40% of the respondents had income above Rs. 30,000
CHART-1
Q1. What induced you to begin on-line share trading?
i) Reference by friends [ ] ii) On-line advertisements [ ] iii) Advice by financial
consultants [ ]
S.NO Response No of respondent No of respondent in
%
35
1. Reference by friends 7
2. On-line advertisements 6 30
3. Advice by financial consu. 7 35
TOTAL 20 100
PERCENTAGE
35% 35%
REFERENCE BY FRIENDS
ONLINE ADVERTISEMENT
ADVICE BY FINANCIAL CONSUL.
30%
INTERPRETATION : 35 %respondents says Reference by friends,30% respondent

online advertisement ,35% respondent says Advice by financial consultant.
Q2. Where do you access the internet?

i) Home [ ] ii) Stock broker office [ ] iii) Browsing centre [ ] i v ) o f f i c e [ ]
s.no Response No of respondent No of respondent

in %
1. Home 3 15
2. Stock broker office 8 40
3. Browsing centre 1 5
4. office 8 40
TOTAL 20 100

40
40
40
40
35
30 15
25
20 15
5
15
10
5 5 Series 3
0
Series 2
e
m
ho ce Series 1
offi er
er nt ce
ok ce
r g offi
ck
b
wsin
ts o br
o
INTERPRETATION : 15 %respondents says home ,40 % respondent Stock broker

office , 5% respondent says Browsing centre, 40% says office.
3. )How often do you do on-line share trading?

i) Daily basis [ ] ii) Weekly basis [ ] iii) Monthly basis .
S.NO Response No of respondent No of respondent

in %
1. Daily basis 5 25%
2. Weekly basis 10 50%
3. Monthly basis 5 25%
TOTAL 20 100%

response
DAILY BASIS WEEKLY BASIS
2% 5%
MONTHLY BASIS
93%
INTERPRETATION : 25% respondent trades in daily basis, 50% respondent like

doing trading in weekly basis 25% likes monthly trading.
4. ) Which site do you use for trading?
i) Anandrathi [ ] ii) karvy [ ] iii) motilal oswal [ ] iv) Geojit [ ] v) sharekhan [ ]

vi) if others, please state________________

in %
1. Anandrathi 5 25%
2. karvy 6 30%
3. motilal oswal 3 15%

4. Geojit 2 10%
5. Sharekhan 2 10%
6. Others 2 10%
TOTAL 20 100%
others
share khan
geoit
Column1
Column2
motilal oswal Series 1
karvy
Anandrathi
0% 5% 10% 15% 20% 25% 30% 35%
INTERPRETATION : 25 %respondents says ANANDRATHI ,30 %

respondent says KARVY ,15% respondent says MOTILAL OSWAL,
10% says GEOIT, 10% says SHAREKHAN, 10% says OTHERS.
5) Is the information provided by your on-line stock

broker sufficient?
i) Yes [ ] ii) No [ ] i i i ) c a n t s a y .
S.NO. Response No of respondent No of respondent

in%

1. YES 10 50%
2. NO 5 25%
3. Can’t Say 5 25%
TOTAL 20% 100%
respondent
25%
yes
no
cant say
50%
25%
INTERPRETATION : 50 %respondents says cheap ,25 % respondent

says no ,25% respondent says cant say.
6) How would you rate the internet and

telecommunication facility in BAHUBALI?
i) Poor [ ] ii) Average [ ] iii) Good [ ]

in %
1. Poor 2 10%
2. Average 7 35%
3. Good 11 55%
TOTAL 20 100%

60%
55%
50%
40%
35%
30%
Column1
20%
10%
10%
0%
poor average good
INTERPRETATION : 10 % respondents says poor ,35 % respondent

avearge ,55% respondent says Good.
7)Does your broker site provide you with up-to-date

news about IPOs (Initial Public Offer)?
i) Yes [ ] ii) No [ ]
S.NO RESPONSE NO.OF RESPONDENT NO. OF RESPONDENT IN

%
1. YES 19 95%
2. NO 1 5%
TOTAL 20 100%

95%
6%
5%
4%
3%
2%
1%
0%
0.8 1 1.2 1.4 1.6 1.8 2
95%
INTERPRITATION : 95 % respondent says yes , 5% respondent says no.
8)How would you grade the bank associated activities

of the site?
i) Very Good [ ] ii) Good [ ] iii) Average [ ] iv) Not satisfactory [ ]
S.NO RESPONSE NO. OF % OF

RESPONDENT RESPONDENT
1. Very Good 6 30%
2. Good 7 35%
3. Average 5 25%
4. Not satisfactory 2 10%
TOTAL 20 100%

Column1
10%
30%
VERY GOOD
GOOD
25% AVERAGE
NOT SATISFACTORY
35%
INTERPRITATION : 30% respondent says Very good , 35% respondent says

good,25% respondent says no response .
9)Do you feel that there is more transparency in on- lineshare trading?
i) Yes [ ] ii) No [ ]
S.NO. RESPONSE NO.OF % OF RESPONDENT

RESPONDENT
1. YES 15 75%
2. NO 5 25%
3. TOTAL 20 100%

160
140
75
120
100
80
60
25
40
20
0
yes no
10 )Are you aware of T +2 method of trading?

i) Yes [ ] ii) No [ ]
S.NO. RESPONSE NO.OF % OF RESPONDENT

RESPONDENT
1. YES 18 90%
2. NO 2 10%
3. TOTAL 20 100%

100
90 1
80
70
60
YES
50 NO
40
30
20
10 1

CHAPTER-
4
CHAPTER- 4
FINDING, SUGGESTION & CONCLUSION:

FINDINGS:
The study has revealed the nature of the share investors, share broking
firms and investment atmosphere in Bhilai
* Its good to note that the younger generation is more involved in on-line share trading.
* Men are more into this investment mode.
* Post graduate investors are found to be more in this study.
* People in the beginning of their earning life seem to be more involved in
on-line share trading.
* Married men and women have found on-line share trading as a source
for extra income.
* Friends have been the major inducing factor towards on-line share
trading.
* Most of the respondents access the internet at the stock brokers office and they
access it on all business days.
* Only less than 1/3rd of the investors are professionals
Bahubali show equal consideration towards the trading sites.
* 50% of the on-line share trading respondents here rate the infrastructure
facility in this town as average.
* Majority of the respondents grade the bank associated activities of their
on-line trading site as Good
SUGGESTIONS:
Share trading in Bhilai city seems to be good. To improve the volume of
share trade in Bhilai city, these could be implemented .
a) Conducting more awareness among the public through local media. b) Training camps on the
methods of on-line trade could be conducted. c) Telecommunication and Internet provision
could be further enhanced.
d) Share trading could be highlighted as a means to earn income for the

commerce graduates

e) House wives could be educated in ladies clubs etc
CONCLUSION:
The purpose of this study is well achieved. The day is not far when there would be free internet
access in this city. Its delightful to note that the investors are eager to be updated about the market
situation. Considering the ongoing trend in Bhilai city, the infrastructure for on-line share trading will
improve in the city and there would be hike in volume of share trading.

CHAPTER-
5RCET, BHILAI -42 ”mba2009-2011”
CHAPTER-5
BIBLIOGRAPHY :
1. Books
.
2. Dalal Street Journal’s STOCK MARKET BOOK
3. How to make money trading with Charts Ashwani Gujral
4. Investing Rules From the Masters

Philip Jenks
.
5. Intelligent Stock Market Investing
6. Journals & Magazines

 Business World
 Business India
 Business Today
 The Economic Times
 Business Line
Websites:
www.traderplace.in
www.moneycontrol.com
ANNEXURE
QUESTIONNARIE :
CUSTOMER SATISFACTION TOWARDS ON-LINE SHARE

TRADING WITH SPECIAL REFERENCE TO BAHUBALI SHRE INSTITUTE
1) Name:
2) Age:
i) below 30 [ ]

ii) 30 – 50 [ ]
iii) above 50 [ ]
3) Gender:
i) Male [ ]
ii) Female [ ]
4) Educational Qualification
i) School level [ ]
ii) Diploma [ ]
iii) Under Graduate [ ]
iv) Post Graduate [ ]
v) others – please specify _____________
5) Income:
i) below 10,000 [ ]
i) 10,000 – 20,000 per month [ ]
ii) 20,000 – 30,000 per month [ ]
iii) above 30,000 [ ]
6) Marital Status
i) Married [ ]
ii) Unmarried [ ]
7) What induced you to begin on-line share trading?

i) Reference by friends [ ]
ii) On-line advertisements [ ]
iii) Advice by financial consultants [ ]
8) Were you doing share trading before choosing

online?
i) Yes [ ]
ii) No [ ]
9) Where do you access the internet?

i) Home [ ]
ii) Stock broker office [ ]
iii) Browsing centre [ ]
iv)office/ work place
10)How often do you do on-line share trading?

i) Daily basis [ ]
ii) Weekly basis [ ]
iii) Monthly basis [ ]
iv) Irregular [ ]

11)Are you a professional trader?

i) Yes [ ]
ii) No [ ]
12)Which site do you use for trading?

i) Anandrathi [ ]
ii) karvy [ ]
iii) motilal oswal [ ]
iv) Geojit [ ]
v) sharekhan [ ]
vi) if others, please state________________
13)Does the site guide you on on-line trading?

i) Yes [ ]
ii) No [ ]
14) Is the information provided by your on-line stock

broker sufficient?
i) Yes [ ]
ii) No [ ]
iii) cant say.
15)If no, are you interested in getting more

information?
i) Yes [ ]
ii) No [ ]
16)How would you rate the internet and

telecommunication facility in BAHUBALI?
i) Poor [ ]
ii) Average [ ]
iii) Good [ ]
17)Does your broker site provide you with up-to-date

news about IPOs (Initial Public Offer)?
i) Yes [ ]
ii) No [ ]
18)How would you grade the bank associated activities

of the site?
i) Very Good [ ]
ii) Good [ ]
iii) Average [ ]

iv) Not satisfactory [ ]
19)Do you feel that there is more transparency in on-

lineshare trading?
i) Yes [ ]
ii) No [ ]
20)Is the commission charged by the trading site

reasonable?
i) Yes [ ]
ii) No [ ]
21)Are you aware of T +2 method of trading?

i) Yes [ ]
ii) No [ ]
22)Is on-line trading simple?

i) Yes [ ]
ii) No [ ]
23)Do you feel that the trading volume will increase in

near future?
i) Yes [ ]
ii) No [ ]
24)What are your suggestions to develop share trading

in BAHUBALI ?

Company Profile: Research Report On Online Share Trading

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Research Report On Online share trading

At Bahubali a team of qualified, dedicated and experienced professionals undergo training

Driven by dedication, determination, efficiency and effectiveness, the vision of Bahubali

RCET, BHILAI -1 ”mba2009-2011”

 Portfolio management services

 Mutual fund services

 Personal finance advisory services

Bahubali is the member of The Stock Exchange, Mumbai and

The bahubali group has tied up with independent research houses

RCET, BHILAI -2 ”mba2009-2011”

PORTFOLIO MANAGEMENT SERVICES

Portfolio management services is meant for those clients who want to

RCET, BHILAI -3 ”mba2009-2011”

investor is not informed and competent enough to understand the

Bahubali deliver advisory services to a cross-section of

RCET, BHILAI -4 ”mba2009-2011”

RCET, BHILAI -5 ”mba2009-2011”

Introduction and Design of the study

India is a developing economy. Its prospering in all spheres. Share Market is a

We are living in an interlinked world. With growing volume of trade, it has

Statement of the problem:

RCET, BHILAI -6 ”mba2009-2011”

RCET, BHILAI -7 ”mba2009-2011”

Objectives of the Study:

RCET, BHILAI -8 ”mba2009-2011”

“ Marketing management 12e-Analysing consumer markets” by Philip Kotler states

“Online stock trading in India: An empirical investigation”

Understanding and managing customers perceptions

RCET, BHILAI -9 ”mba2009-2011”

Advantages of Online trading :

RCET, BHILAI -10 ”mba2009-2011”

Disadvantages of Online Trading:

2 Brokerage is high compared to offline.

3 Privacy is less due to hacking scandals

4 Transactional errors due to technical problems

Value added services

RCET, BHILAI -11 ”mba2009-2011”

3 Trading on NSE/BSE: Through some of the service providers, we can trade on

RCET, BHILAI -12 ”mba2009-2011”

RCET, BHILAI -13 ”mba2009-2011”

BAHUBALI FINANCIAL SERVICES PVT. LTD

Name of the client – ……………………………………………………………….

Client Code - ……………………………………………………………………….

Date of Birth – ……………………..

Telephone No. - …………………. Mobile No. ………………..

Brokerage Structure - ……………………………….

Pan No. – ………………………….

Driving Licence -…………………………..

Voter ID card -…………………………….

Ration Card -………………………………..

(a) A/c No.-…………………………… (b) Bank Name –IDBI BANK

(c) Branch Address –

(a) Dp Name –IDBI BANK (b) Dp Id –

RCET, BHILAI -14 ”mba2009-2011”

(a) Name - (b) Pan No. –

(c) Date of Birth - (d) Occupation –

A Reseach design is an arrangement of conduction for collection and analysis of data in a

RCET, BHILAI -15 ”mba2009-2011”

Scope of the study:

RCET, BHILAI -16 ”mba2009-2011”

Limitations of the study:

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