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Conflict is a process in which an effort is

purposefully made by one person or unit to block


another that results in frustrating the attainment of
others goals or furthering of his or her interests.
Conflict is appearance of difference, difference
of opinions or of interests.
Conflict can be defined as a disagreement between
two or more individuals or groups with each group
trying to gain acceptance of its views.

FEATURES OF CONFLICT

I

t occurs when individuals are not able to chooseamong the available


alternative courses of actions.

Conflict between individuals implies they haveconflicting perceptions,


values & goal.

Dynamic process

Made up of series of inter locking conflict episodes.


Parties to conflict must perceive conflict.



I

f skillfully handled can solve problems & interpersonalrelations.


May occur in social & personal life.


Conflict is not bad.


Nature & intensity of conflict varies from individual toindividual & from
group to group

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