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Project Selection Quality Management
FV Joseph Juran
PV = 80/20 principle
(1 n) r
Involvement of management
NPV = PV - Costs Fitness-for-use
Time Management W. Edward Deming
P 4M O Plan-do-act-check cycle
PERT Estimate =
6 TQM 14 points
PO 7 deadly sins
SD =
6 Philip Crosby
2
P O Cost of poor quality (non-conformance)
Var =
6 Prevention over Inspection
Zero defect is the standard
Float (Slack) = LS – ES or LF – EF
Quality means “conformance to
requirements”
Cost Management
Rough order of Magnitude (ROM) estimate
1 σ = 68.26%
During project initiation 50% 2 σ = 95.46%
During project planning 10 / 50% 3 σ = 99.73%
During project definitive 10% 6 σ = 99.99%
CV = EV – AC Human Resource Management
SV = EV – PV Maslow's Hierarchy of Needs
EV People look up to satisfy next higher level of
CPI =
AC needs only when they are satisfied with
EV lower level of need
SPI = Frederick Herzberg's Two-Factor Theory
PV Hygiene Factors and Motivation Factors
EAC@ BudgetedRate = AC + BAC – EV the absence of hygiene factors can create job
BAC dissatisfaction, but their presence does not
EAC@ CurrentRate = motivate or create satisfaction
CPI Douglas McGregor's Theory X & Theory Y
BAC EV Theory X - employees are micromanaged
EAC@ CPI & SPI = AC
CPI SPI Theory Y - managers have trust in
ETC = BAC – AC employees
EV David McClelland's Achievement Motivation
% Complete = 100 People are motivated by the inclination to
BAC achieve obtainable goals and by feedback
VAC (Variance at Completion) = BAC – EAC Procurement Management
BAC EV Workremaining CP TP
TCPI = PTA = TC
BAC AC Fundsremaining BSR