Seat No.

: _____
Enrolment No.______
Shree Hari
Shree Swaminarayan Gurukul
Shree R. R. Tanti Institute of Management
MBA Sem-I Examination December 2010

Subject code: 810003 Subject Name: Management

Information Systems
Date: 29 / 12 / 2010 Time: 11.00 pm –
1.30 pm
Total
Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.

Q.1: Explain following terms. (Any 14)

(1 x 14 = 14)

1. EDI 7. NCs 13. Multiplexers

2. EFT 8. Peripherals 14. EAI
3. ECS 9. RAID 15. OLAP
4. TCP/IP 10. Field 16. OLTP
5. Virtual Team 11. Hypermedia Database 17. AI
6. Elements of a system 12. VPN

Q.2: ((A + B) x 7)
= 14)

A. What is ERP? Explain benefits and challenges of ERP. Also explain trends in ERP.

B. Explain various types of Databases.

Or
B. List essential e-commerce processes. Explain any 5 of them.

Q.3: ((A + B) x 7)
= 14)

A. What is Business Process Re-engineering? What steps are required to make it effective?
B. Explain RFID & its privacy issues with suitable example.
1 Shree R. R. Tanti Institute of Management | Management Information System
 Or
a. What is TPS? Explain TPS cycle in detail.
b. Explain Operating System and its functions. List types of different OS available in the market
today and explain one in brief.

Q.4: Short Notes (Any Three) ((5 + 5

+ 4 ) = 14)

A. Values of telecommunication network

5
B. GIS & DVS 5
C. Types of Intelligent Agents 5
D. Corporate PC Criteria 4
E. Basic Strategies in Business use of Information Technology 4

Q.5: Case Study ((5 + 5

+ 4 ) = 14)

Case of an Apple Inc.

It seems as though Steve Jobs always has something to celebrate. The Apple CEO dramatically announce new
versions of iPod every year, including revolutionary products like the iPhone, which combines the functions of an
iPod music player with a video player, cell phone, BlackBerry-type Internet communicator and touch-screen color
display into one cool, small, and thin package. Then Jobs underscores his success by noting that more than 90
million iPods were sold and 2 billion songs purchased from the iTune Music Store by the beginning of 2007. Those
measures of the success of iPod and iTunes are all the more impressive when you recall that Apple has numerous
competitors in the digital music world. Microsoft, Yahoo, and the legal in-

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2 Shree R. R. Tanti Institute of Management | Management Information System