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In the past there has been considerable confusion on how to calculate C pk. This was one of the
reasons why Ppk was developed. The difference between Cpk and Ppk is the standard deviation
value that is used.
Cpk uses the estimated standard deviation, which is calculated as follows:
where
Cpk is used to measure the potential capability of a system to meet customer needs. It should be
used to analyse a systems aptitude to perform. P pk is used to measure the performance of a
system to meet customer needs. It should be used to measure the systems actual performance.
In most cases, the process capability can be considered acceptable if the Cpk is greater than 1.00
and the Ppk is greater than 1.33.
Calculation of Cpk
where:
• is the process mean
• is the estimated process standard deviation.
Note that this should be used rather than the actual standard deviation of the data (as shown in
the Surveyor results); the actual standard deviation is used in the Ppk calculation rather than the
Cpk calculation.
Once we have ZUSL and ZLSL, we select the minimum of these two values: