Fall 2010

Master’s in Business Administration-MBA Semester 4th Specialization

QM0009 – Quality Development Methods – 2 Credits

Assignment Set-1 (30 Marks)

Note: Each question carries 10 Marks. Answer all the questions

1. (a) What is Strategic Quality Management? What are its Objectives?

(b) Describe the stages of Strategic Quality Management process.

2. Assume that you are working in a private run Airlines Company. Perform a SWOT analysis
for your organisation and prepare a report.

3. With an example illustrate the importance of Supplier Development.

 Fall 2010

Master’s in Business Administration-MBA Semester 4th Specialization

QM0009 – Quality Development Methods – 2 Credits

Assignment Set-2 (30 Marks)

Note: Each question carries 10 Marks. Answer all the questions

1. What do you mean by Participative Management?

2. Who is a “Stakeholder”? Describe the importance and issues in Stakeholder Participation.

3. What is meant by Performance Analysis? What are the advantages of Performance

Analysis?