Definition of Effective Communication

One of the benefits of living today is the wealth of media that we have to help us communicate more
quickly. One of the drawbacks is that so few of us use them effectively because we've forgotten--or
never learned--what's needed to make basic communication work.

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The sender originates the message using language, gestures, format or choice of medium
that will most likely make sense to his audience.

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The person who receives the message must "attend" and be able to understand the sender's
message.

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A message may be a concept, instruction, request, order or any other idea that the sender
wishes to transfer to another.

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The sender chooses the medium---anything from speech or paper to telephony, film or the
Internet to carry her message.

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Every sender must use language, posture, facial gestures or other coding to make sure his
message will be accurately understood by the receiver who, in turn, must decode, or
understand, what the sender is trying to convey.

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Filters are language or cultural differences, biases, preoccupations or anxieties---anything
that interferes with accurate coding or receipt of messages.

 
 

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The response of the receiver, whether it is body language or a written or verbal format, is a
"return message," notifying the sender that her message has been coded and transmitted
accurately. The feedback phase begins a new communication cycle as the receiver becomes
the sender.

Read more: Definition of Effective Communication | eHow.com

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