Entrepreneurship & Business Plan

GROUP 2

Submitted To Submitted By
Mr. Hitesh Jhanji Tarun Tandon (A02)
Manoj Sharma (A04)
Devesh Chauhan (A05)
Veenu Singhal (A62)
Jessica Verma
(B53)
 Yo u
i on N
F as h
Operation plan
 Key Tasks
• Understand FNU target customer to ensure that the correct product
mix is available to meet their needs.
• Offer superior, personalized customer service to create favorable
word-of-mouth recommendations and influence a high rate of
repeat business.
• Continuously monitor inventory levels, and make adjustments as
needed.
• Educate and advise customers on proper fitting and the
quality/value relationship of some of the higher priced brands.
• Offer a variety of price points so that customers do not feel
intimidated by the higher priced offerings.
 People
• Our store will be managed by experienced and
qualified staff and by the partners. Each partner
will be taking care of work and responsibility
assigned to them.
Staff requirements:
• Sales person -1
• Office boy -1
 Store Timing
• Functional from 9:00 Am to 7:00 Pm
• Timings will be flexible during peak season
• Staff timings-9:00-6:00
• Security system will be working 24x7
 Staff Management
• Induction: given a clear understanding of the
structure of the provision and how it
operates
• Appraisal: recognise the good work of
employees and ensure that they feel valued.
• Disciplinary and Grievance: all employees
will be given a copy of the disciplinary and
grievance.
 Product Sourcing & Buying
• Our merchandise will be purchased from the top manufacturers in the world,
through their regional representatives or direct from the manufacturer. 
 

• Seasonal designs will be ordered several months in advance.

• We will carefully monitor what sells and what doesn't, listen to customer
feedback, and keep a careful eye on ever-changing fashion trends to optimize
future orders.

•  
 Inventory Management
• We will use the QuickBooks Pro Point of Sale system for cash register, inventory,
and customer information tracking. 

• The software was developed for a retail environment and has the capacity to
handle up to 40,000 SKU( stock keeping unit).

• Basic designs that are kept in-stock by suppliers will be re-ordered on a continual
basis, as needed.

• We believe that QuickBooks should meet our initial inventory management needs;
however we will be continuously monitoring this system and how it serves our
needs to determine if an upgrade will be necessary in the future.
•
HR PLAN
 RECRUITMENT
• Minimum requirements for:
• Sales person ( Graduation , experienced)
• Office boy Peons (Literate, experienced )
New recruitments will be done on the basis of
performance of the store and as per requirement.

• Compensation: Pay will be same as mentioned in

financial Plan, Bonuses will be performance based
and medical facility will also be provided. Increment
will be according to the market and stores
performance.
 Responsibilities of an Employer
• Minimum wage;
• Equal pay with members of the opposite sex
doing similar work of similar value;
• Pay statement;
• Safe and healthy working environment ;
• Maternity leave for female employees;
• Access their own personnel records, whether
these are on paper or computerised;
 Hierarchy
• Top level
Partners - 5
• Middle level
Sales Person
• Lower level
Office boy
Security Personnel
 Roles & Responsibilities of Partners
• The Business partners would mutually set store for the business
and would be taking care of the hardware and furnishings for the
shop.

• Contacting and transacting with the dealers of the products.

• Contract for lease agreement and terms would be agreed upon.

• Insurance documentation would be done.

• If needed banks or financial institutions would be contacted.

 Cont…
• 1st partner will be responsible for all aspects of managing
and operating the company. Recruitment and employee
relation will be his duties.

• 2nd Partner would be managing the logistics, supply

chain, other outdoor tasks and dealing and negotiating
with dealers etc.

• 3rd partner would take care of all the financial

transactions like taking payment, billing, paying to
dealers, and other activities like insurance and banking
transactions.
 Cont…
• 4th Partner would be serving the customers,
taking orders online as well as by telephone and
also Inventory management at the shop.

• 5th Business partner would manage the customer

care, public relations, advertisements, promotions
etc.
THANKYOU