Canon iR1600 / iR2000

Error
Details
Codes
The main thermistor reading does not reach 40oC 14 sec after the fixing heater
E000
goes ON (fixing low temperature error)
The main thermistor reading reaches 220°C or higher (fixing high temperature
E001
error)
A start-up fault is detected under any of the following conditions of the main
thermistor (start-up detection fault):
after exceeding 40°C, it fails to reach 60°C within 10 sec.
E002
after exceeding 60°C, it fails to reach 80°C within 10 sec.
...
after exceeding 180°C, it fails to reach 195°C within 10 sec.
After the end of the WAIT period, the main thermistor reading is 100°C or
E003 lower. In standby, the sub thermistor reading is 50°C or lower. (low
temperature error in fixing temperature control)
At time of initialization, the ZEROXI* signal of the power supply is not
detected.
During temperature control, the ZEROXI* signal does not arrive for 3 sec
continuously.
E004 A short circuit is detected in the triac (ASIC; fixing temperature control drive
circuit error).
Possible cause: Fixing assembly is faulty. (The main thermistor has an open
circuit. The sub thermistor has an open circuit. The fixing heater has an open
circuit. The power supply PCB is faulty. The DC controller PCB is faulty.)
Note: If E000 through E004 is indicated, the RAM on the image processor will retain the
error memory of the fixing assembly after the power switch has been turned off an then on.
Execute the following in service mode, and turn off and then on the power switch to clear the
memory:
#7 PRINTER - #4 PRINTER RESET - YES=(*)
A specific revolution is not detected from the main motor rotation detection
signal (MLOK*), causing the signal to go '1' (main motor fault)
E010
Possible cause: The main motor (M101) is faulty. The controller PCB is
faulty.
E100 When the scanner motor is started up, the BD input signal does not arrive
within a specific period of time.
When the scanner motor is started up, the motor rotation is too fast, and fails to
reach a specific revolution within 20 sec at time of deceleration.
While the scanner motor is rotating at a specific speed, the BD input signal
cycle is not within a specific range (±2%) for an equivalent of 10 mm (print
distance).
 While the scanner motor is rotating at a specific speed, the BD input signal
cycle is not as indicated (±2%).
During the WMUPR period after the power switch has been turned on or the
front cover/left cover has been opened/closed, the drum unit is absent.
Possible cause: The wiring is faulty (short circuit, open circuit). The laser
scanner unit is faulty. The DC controller PCB is faulty. The drum unit is not
installed.
Communication error between cassette and PCB.
E716
Remove & check paper cassette.
E717 PCB communication error.
The communication between the card reader and the image processor PCB is
disrupted.
E719
Possible cause: The wiring is faulty (short circuit, open circuit). The card
reader is faulty. The image processor PCB is faulty.
Note: If E719 is indicated, the fault in communication is retained by the RAM on the image
processor even when the power switch has been turned off and then on; be sure to execute
#12 CLEAR - CARD in service mode before making corrections.
E733 PCB communication error.
After the heat discharge fan drive signal is generated, the fan lock detection
signal does not arrive for a specific period of time.
E805
Possible cause: The fan wiring is faulty (short circuit, open circuit). The heat
discharge fan (FM101) is fautly. The DC controller PCB is faulty.
Finisher Error Codes
An error has occurred in the communication between the machine and the
finisher twice continuously.
E500
Possible cause: The harness to the finisher is faulty (disconnected connector,
open circuit). The finisher controller PCB or the DC controller PCB is faulty.
The stack delivery belt does not reach home position when the stack handling
motor (M2) is driven for a specific time (CW; if the same condition occurs
during stack delivery, a jam will be identified).
E514 Possible cause: The stack handling motor (M2) is faulty. The stack delivery
home position sensor (S8) is faulty. The connector is disconnected or has an
operation circuit. The stack handling motor relay harness is faulty. The stack
delivery belt is faulty. The finisher controller PCB is faulty.
E530 The rear aligning plate does not reach home position when the rear alignment
motor (M4) has been driven for a specific time.
The rear aligning plate does not reach home position when the rear alignment
motor (M4) has been driven for a specific time.
Possible cause: The rear alignment motor (M4) is faulty. The rear aligning
plate home position sensor (S7) is faulty. The sensor connector is disconnected
or has an open circuit. The rear alignment motor relay harness is faulty. The
 rear aligning plate is subjected to an abnormal load. The finisher controller
PCB is faulty.
The stapler does not leave the stapling home position sensor (S13) within 0.5
sec after the stapler motor (M6) is rotated CW.
The stapler does to return to the home position sensor (S13) within 0.5 sec
after the stapler motor (M6) is driven CW and, in addition, it does not return to
E531
the sensor within 0.5 sec after the motor is driven CCW thereafter.
Possible cause: The stapler motor (M6) is faulty. The stapler home position
sensor (SW1) is faulty. The stapler harness is faulty. The finisher controller
PCB is faulty.
The front aligning plate does not reach home position when the front aligning
motor (M3) is driven for a specific time.
The front aligning plate does not leave home position when the front alignment
motor (M3) is driven for a specific time.
E537 Possible cause: The front alignment motor (M3) is faulty. The front aligning
plate home position sensor (S6) is faulty. The sensor connector is disconnected
or has an open circuit. The front alignment motor relay harness if faulty. The
front aligning plate is subjected to an abnormal load. The finisher controller
PCB is faulty.
The delivery fan rotation signal (FNALCOK) does not arrive within 1 sec
when the heat discharge fan drive signal (FANON) is sent.
E551 Possible cause: The heat discharge fan (FM1) is faulty. The heat discharge fan
relay harness is faulty. The heat discharge fan is subjected to an abnormal load.
The finisher controller PCB is faulty.
The return roller does not reach home position when the delivery motor (M1)
is driven for a specific time. (If the same condition is detected while alignment
takes place in the direction of feed, a jam will be identified)
E577 Possible cause: The delivery motor (M1) on the finisher controller PCB is
faulty. The return roller home position sensor (S3) is faulty. The connector is
discontented or has an open circuit. The delivery motor relay harness is faulty.
The return roller is faulty. The finisher controller PCB is faulty.
E580 The stack tray upper limit sensor (S1) goes ON while the stack tray up/down
motor (M5) is in operation.
The clock signal of the stack tray up/down clock sensor (S9) is not detected 15
times or more within 0.8 sec while the stack tray up/down motor (M5) is in
operation.
It does not reach the stack tray paper height sensor (S10) 2 sec after the stack
tray up/down motor (M5) rotates for ascent.
It does not leave the stack tray power height sensor (S10) 2 sec after the stack
tray up/down motor (M5) starts to rotate for descent.
Possible cause: The stack tray up/down motor (M5) is faulty. The stack tray
paper height sensor (S10) is faulty. The sensor connector is disconnected or
has an open circuit. The stack tray up/down clock sensor (SW9) is faulty. The
 sensor connector is disconnected or has an open circuit. The stack tray
up/down motor is subjected to an abnormal load. The finisher controller PCB
is faulty.
The stack retaining lever does not reach home position when the stack
handling motor (M2) has been driven for a specific time (at the start of motor
CCW rotation). (If the same condition is detected during stack delivery, a jam
will be identified)
E585
Possible cause: The stack handling motor (M2) is faulty. The stack delivery
lever home position sensor (S8) is faulty. The sensor connector is disconnected
or has an open circuit. The stack handling motor relay harness is faulty. The
stack retaining lever is faulty. The finisher controller PCB is faulty.

Error Code Canon iR2200 / iR2800 / iR3300

Error
Subcode Description
Code
The reading of the main thermistor does not reach 30oC 1 sec after the
E000 0000 main power switch is turned on. Or, it does not reach 70oC 2 sec
thereafter
0000 The main thermistor detects 250oC or higher
The main thermistor or the sub thermistor detects overheating (hardware
E001 0001
circuit detection)
0002 The sub thermistor detects about 295oC or higher
The temperature of the fixing film is as follows:
 has exceeded 100oC, but does not reach 115oC within 1 sec
thereafter.
E002 0000
 has exceeded 140oC, but does not reach 150oC within 1 sec
thereafter.
 has exceeded 160oC, but does not reach 165oC within 1 sec thereafter
0000 The main thermistor reading is lower than 140oC when paper is moved
E003
0001 Low fixing temperature detection after standby (by sub thermistor)
An error in the rotation of the fixing film is detected.
The reading of the main thermistor is 100oC or higher and, in addition,
E007 0000
the fixing film sensor does not detect the rotation of the film for 6 sec or
more while the fixing motor is driven
After the main motor drive signal is generated, the clock signal does to
E010 0000
arrive within 1.3 sec
After the fixing motor drive signal is generated, the clock signal does not
E014 000
arrive within 1.3 sec
E019 0000 The waste toner case is full of waste toner
E032 0001 The DA unit connection is disconnected (after connection).
At start-up, home position is not detected when the horizontal
E051 0000
registration assembly is moved 100 mm in the direction of home position
The presence of a high-voltage error is communicated by the composite
E064 0000 power supply PCB (The output for primary charging, developing, or
transfer has deviated from a specific level of voltage)
The BD signal is not detected 10 times or more within 10 msec in 5
0001
msec after the generation of the laser drive signal
The BD signal is not detected 10 times or more within 10 msec in 5
0001
msec after the generation of the laser drive signal
E100
While the laser is ON, the BD signal cycle is outside a specific range 20
0002
times or more continuously
While the laser is ON, the horizontal sync signal cycle is outside a
0003
specific range 20 times or more
The motor ready signal does not arrive within 15 sec after the laser
E110 0000
scanner motor drive signal is generated
The scanner home position sensor does not go OFF when the scanner is
0001
moved forward by 40 mm
E202
The scanner home position sensor does not go ON when the scanner is
0002
moved reverse 450 mm
While an original is being read, the image leading edge signal does not
E204 0001
arrive from the ADF
E220 0001 A fault is detected on the inverter PCB for the scanning lamp
A specific level cannot be attained for the signal during CCD gain
0000
correction at power-on
E225
The edge gain correction level is different from the correction level for
0002
the preceding sheet by a specific level or more
A fault occurs in communication between the CPU of the main
E240 0000
controller PCB and the CPU of the DC controller PCB
A fault occurs in the communication between the CPU of the control
E243 0000
panel PCB and the CPU of the main controller PCB
E248 A difference is discovered between the ID in EEPROM read when the
0001
main power switch is turned on and the ID in ROM upon comparison
0002 The data read does not match the data written to EEPROM
0003 A difference is discovered between the ID of EEPROM and the ID of
 ROM upon comparison while writing data
The intervals of zero-cross signals deviate from the tolerance range
E261 0000
while the fixing heater is supplied with power
During shading, the shading processing does not end on the reader
0001
controller PCB after 1 sec
E302
During stream reading, the edge white addition processing does not end
0002
on the rear controller PCB after 10 sec
Any of the following is true in the image processing by the main
controller:
E315 -  The image data has a fault
 The encoding/decoding operation for image data has a fault
 The image processing element of the main controller PCB has a fault
When an image is transferred between the main controller PCB and the
0000
HDD, the main controller PCB detects a fault in control information
E601 When an image is transferred between the main controller PCB and the
0001 DC controller PCB, the DC controller PCB detects a fault in the control
information
A mounting fault of the HDD is detected when the HDD is started up
0001
from the BOOT ROM
E602
A data read fault of the HDD is detected when the HDD is started up
0002
from the BOOT ROM
E604 0000 A fault is detected in the image memory
E605 0001 A fault is detected in the battery for the image memory
A mounting fault of the HDD is detected when the HDD is started up
E606 0001
from the BOOT ROM
A faulty occurs in the communication between the fax PCB and the main
E674 0000
controller PCB
A fault occurs it the combination between any of the printer boards
E677 0001
(accessories) and the main controller PCB
When the main power is turned on, the communication IC (IPC) on the
0001
reader controller PCB cannot be initialized
When the main power is turned on, the communication IC (IPC) on the
E710 0002
DC controller PCB cannot be initialized
When the main power is trend on, the communication IC (IPC) on the
0003
main controller PCB cannot be initialized
E711 0001 Data is written to the error register of the communication IC (IPC) on the
reader controller PCB four times or more within 1.5 sec
 Data is written to the error register of the communication IC (IPC) on the
0002
DC controller PCB four times or more within 2 sec
Data is written to the error register of the communication IC (IPC) on the
0003
main controller PCB four times or more within 2 sec
The communication is not resumed 3 sec or more after data has been
0001 written to the error register of the communication IC (IPC) on the ADF
E712 controller PCB
The transmission bit is not enabled 10 sec or more in the sync register of
0002
the communication IC (IPC) on e reader controller PCB
The communication with the finisher is not resumed 3 sec or more after
E713 0000
it is disrupted
The ID signal is not detected within a specific period of time after the
E716 0000
presence of a pedestal is detected
0000 Erroneous communication with card reader (serial communication)
E719
0002 Erroneous communication with coin vender (serial communication)
The communication with the DA unit is not resumed 3 sec or more after
E717 0001
it is disrupted
The communication between the Card Reader-C1 or the coin vendor and
E719 0001
the main controller PCB is disrupted
A fault is detected by the main controller PCB in the communication
E732 0001
between reader controller PCB and the main controller PCB
A fault is detected by the main controller PCB in the communication
E733 0001
between the DC controller PCB and the main controller PCB
During self diagnosis at power-on, the DRAM check finds a fault in the
E737 0000
main controller PCB
0001 At power-on, the LAN card has a fault
E740 0002 The MAC address has a fault
0003 The LAN card cannot be read
E741 0000 The PCI bus has a fault
The reader controller PCB detects a fault in the communication between
E743 0000
the main controller PCB and the reader controller PCB
The BootROM on the main controller PCB and the system software are
E744 0000
for different models or are of different types
The 24V output from the composite main power supply PCB is absent
E803 0000
for 1 sec or more
 The clock signal is absent for 5 sec or more after the fan drive signal has
been generated. The detail codes of the fans in question are as follows:
0001 developing fan (FM1)

E805 0002 fixing fan (FM2)

0003 curl reducing fan (FM4)
0004 curl reducing fan (FM5)
0005 electrical unit fan (FM3)
The motor ready signal does not arrive within 1.3 sec after the pedestal
E901 0000
main motor drive signal is generated
ADF Error Codes
When the power switch of the host machine is turned on, the back-up
E420 0001 data from the EEPROM cannot be read or the data that has been read has
a fault
The back-up data cannot be written to the EEPROM, or the data that has
E421 0001
been written has a fault
While the ADF is in standby, the communication with its host machine
E422 0001 is disrupted for 5 sec or more; or, while the ADF is in operation, the
communication with its host machine is disrupted for 0.5 sec or more
Saddle Finisher-G1 Error Codes
The communication between the finisher controller PCB and the puncher
E501 0001
drive PCB is disrupted
When the main power is turned on, the checksum of the finisher
0001
controller PCB has a fault
E505
When the main power is turned on, the checksum of the puncher
0002
driverPCB has a fault
The feeding roller does not leave home position when the feed motor is
0001
driven for 2 sec
E510
The feeding roller does not return to home position when the feed motor
0002
is driven for 2 sec
The delivery belt does not leave home position when the stack delivery
0001
motor is driven for 3 sec
E514
The delivery belt does not return to home position when the stack
0002
delivery motor is driven for 3 sec
E530 0001 The aligning plate (rear) does not leave home position when the
alignment motor (rear) is driven for 3 sec
 The aligning plate (rear) does not return to home position when the
0002
alignment motor (rear) is driven for 3 sec
The stapler does no leave home position when the stapler/folder motor is
0001
driven for 1.5 sec
The stapler does not return to home position when the stapler/folder
E531 0002
motor is driven for 1.5 sec
The clock signal is disrupted for 1 sec or more while the stapler/folder
0003
motor is driven
The stapler unit does not leave home position when the stapler slide
0001
motor is driven for 4.5 sec
E532
The stapler unit does not return to home position when the stapler slide
0002
motor is driven for 4.5 sec
The aligning plate (front) does not leave home position when the
0001
alignment motor (front) is driven for 3 sec
E537
The aligning plate (front) does not return to home potion when the
0002
alignment motor (front) is driven for 3 sec
The paper surface sensor remains unchanged 10 sec after the tray ascent/
0001
descent motor is driven
E540 0002 The tray upper sensor goes ON while the tray is moving up.
The clock for the clock sensor is disrupted for 10 sec or more while the
0003
tray ascent/descent motor is driven
The paddle does not leave home position when the paddle motor is
0001
driven for 2 sec or more
The paddle does not return to home position when the paddle motor is
0002
driven for 2 sec or more
E577
The stack ascent/descent guide does not leave home position when the
0003
paddle motor is driven for 2 sec or more
The stack ascent/descent guide does not return to home position when
0004
the paddle motor is driven for 2 sec or more
The puncher does not return to home position when the puncher motor is
0001
driven for 250 msec
E590
The clock from the puncher motor clock sensor is disrupted for 60 msec
0002
or more when the puncher motor is driven
E592 In the course of sensor output automatic adjustment, the light-receiving
voltage is 2.5 V or less even when the light-emitting voltage is set to 4.4
V. In the course of output automatic adjustment, the light-receiving
voltage is 2.5 V or more even when the light-emitting voltage is set to 0
 V. In the course of sensor output automatic adjustment, the light-
emitting voltage is set to 4.4 V or more
0001 to
Horizontal registration sensor
0005
0006 Puncher waste full sensor
The puncher not leave home position when the puncher shift motor is
0001
driven for 1 sec
E593
The puncher does not return to home position when the puncher shift
0002
motor is driven for 1 sec
The folding roller does not leave home position when the stapler/folder
0001
motor is driven for 1.5 sec
The folding roller does to return to home position when the stapler/folder
E5F1 0002
motor is driven for 3.5 sec or more
The clock is disrupted for 1 sec or more while the stapler/folder motor is
0003
driven
Finisher-J1 Error Codes
The communication between the copier and the finisher is disrupted and
E500 0000
is not corrected for 5 sec or less
At the start of the motor CW operation, the stack handling motor (M2)
E514 0000 may be driven for a specific number of rotations; however, the stack
delivery lever home position sensor (S8) does not go ON
The alignment motor (M4) is driven for a specific number of rotations,
but the aligning plate home position sensor (S7) does not go ON. The
E530 0000
alignment motor (M4) is driven for a specific number of rotations, but
the aligning plate home position sensor (S7) does not go OFF
The stapling home position sensor (S16) does not go off 0.5 sec after the
stapler motor is rotated CW. The stapling home position sensor (S16)
E531 0000 dos not go ON with 0.5 sec after the stapler motor is rotated CW and,
thereafter, the sensor does not go ON within 0.5 sec after the motor is
rotated in reverse
The aligning plate home position sensor (S6) does not go ON when the
front alignment motor (M3) is driven for a specific number of rotations.
E537 0000
The aligning plate home position sensor (S6) does not go OFF when the
front alignment motor (M3) is driven for a specific number of rotations
The return roller does not reach home position when the delivery motor
E577 0000 (Ml) has been driven as much as will move it to the return roller home
position sensor (S3)
E580 0000 The delivery tray upper limit sensor (S13) goes ON while the delivery
 tray ascent/descent motor (M5) is in operation.
The clock signal of the delivery tray ascent/descent motor clock sensor
(S9) is not detected 15 times or more within 0.8 sec while the delivery
tray ascent/ descent motor (M5) is in operation.
The delivery tray paper height sensor (S10) does not go ON 4 sec after
the delivery tray ascent/descent motor (M5) starts to move up.
The delivery tray paper height sensor (S10) does not go OFF 4 sec after
the delivery tray ascent/descent motor (M5) starts to move down
At the start of the motor CCW operation, the stack handling motor (M2)
E585 0000 may be driven for a specific number of rotations; however, the stack
delivery lever home position sensor (S8) does not go ON