QUESTIONNAIRE

A STUDY OF CUSTOMER PREFERENCE ON SCOOTERS IN LPU

Hello friend, I m doing survey on customer preference on scooters in lpu , please
fill this to help me to doing survey.
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1. Name of the respondent?

2. Age of respondent?

• below 18

• 18-25

• above 25

3. Occupation

• student

• private employees

• others

4. Family income

• below 15000

• 15000-25000

• above 25000

5. Which do prefer in scooters?

• LML

• BAJAJ

• LAMBRETTA
 • SUZUKI

• OTHERS

6. What is the media in which you have seen the advertisement?

• NEWS PAPER

• MAGAZINE

• TV ADVERTISEMENT

• BANNERS

7. Basically for what purpose you use scooters?

• official

• personal

8. How long you owned a scooter?

• 0 -1 year

• 1 -3 year

• above 3 year

9. State the reason for purchasing the scooters?

• comfort

• style

• advertisement

• mileage

10. Are you satisfied with the services, which are provided by the company?
 • satisfied

• dis - satisfied

11. What problems you come across while using scooters?

• starting problems

• pick up problems

• mileage problems

• others

12. Do you have any idea to change the scooters?

• yes

• no

13. If yes, then mentioned the brand........

• LML

• BAJAJ

• LAMBRETTA

• SUZUKI

14. Are you satisfied with the overall performance of your scooters?

• highly satisfied

• satisfied

• dis-satisfied

• highly dis-satisfied
15. Any suggestion.....
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